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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,281 reviews
  • Pros mentioned:
    Camera quality, Ease of use, Motion detection

    Rated 5 out of 5 stars

    Just What I Needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these cameras. They work well and were easy to set up on a new mesh network. The captured clips differentiate between cars, people, and animals in their description. I’m happy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 4 out of 5 stars

    2/3 ain't bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 3 pack of the cameras. I was told that my network couldn't support all three running, which is why my third wasn't working-- but when I tried the third alone, it still didn't work. OTHERWISE-- the cameras work very well, and I am impressed with their clarity and sensitivity to picking up motion alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Video quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support all weather, excellent video quality. Easy to install, app super friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera have a great battery life and are very easy to install. The only con is the monthly subscription and also require a solar panel to be stand alone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection

    Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Camera arrived quickly from Best Buy. They were very easy to set up and the app on the phone was easy to set up and use. One of the four cameras did not work. It simply would not connect or get online. Spent lengthy chat with Arlo support. After 3 days of contacting support by chat, I had to call them to resolve my issue. They sent a new camera to me quickly and I sent the faulty one back to them. New camera connected like all the others. So,, if you need to contact support, I suggest that you call them to get anything done. These cameras work great, pick up anything that moves! detects, motion, animal, vehicle and person. Overall happy with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good overall

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall with great picture quality and sensitivity. The only reason I didn’t give them 5 stars is the battery life. The batteries only last 3-4 weeks or even less in the cold weather. Additionally adding another user to the app can be frustrating, but I found some tips online that worked well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camara review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras life of them it’s okay would definitely recommend for the price

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good set up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice set up and no issues whatsoever with this product

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to returned the first set of 3 I bought after 7 month of used because one camera started getting green and purple lines and the other one wouldn't charge. I will see how it goes now with this three new ones..

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Goo camera, but XL doea not hold charge as stated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit frustated with the XL model, as the battery does not last as stated. I do however recommend the brand and cameras, as it is easy to install and reliable. Only issue is with the battery life of the xl model.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to install and the picture on them is flawless. My only issue would be is the battery life. They're supposed to last 5-6 months on one charge but mine lasted 1 month then needed to be charged again. It's easy to take down and charge them but wish we wouldn't have to so often. They're lightweight very sensitive to sound, which is a plus. I also like you can talk to people that come to the door through them. I left mine on 24/7 and that could also be why my battery life was bad. We have a lot of animal activity. So going forward I'll see how long a full charge lasts when I disarm them while home more. These were worth the money to me regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Add on to your Arlo System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo essential to place outside and add to my existing Arlo Pro 3 camera system. Easy to add and the Essential is perfect as it has a spotlight and the quality is excellent. No issues. The price was very good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am mostly pleased with the Arlo system. It was easy to setup and install. Have a little trouble in getting it adjusted to avoid being overly sensitive to motion off in the distance. Battery life before needing recharging has not a long as initially expected. Quality of video has been very good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Decent little camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality, good battery life. I like the microphone feature where you can talk into your phone and the sound comes out of the camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Absolutely Love My Arlo Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works really well it picks up animals in my yard and even birds and wasp. But most of all it gives me the feeling of being safe and being able to know what is going on outside. Also, when someone comes on your property that isn't supposed to be on it even picks them up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality security cameras. It’s easy to manage on my phone and safe to know that even when your not home you can see what’s going on

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work well. The picture is clear. The app has nice features. My own complaint is I wish I could turn the motion light off on one of the cameras. It would be nice to have the option. It drains the battery of my one camera that catches a lot of vehicles driving by.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Setup

    Rated 5 out of 5 stars

    Great outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, easy to use app, and was easier to set up (and get connected to Wi-Fi) than the indoor essential cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great night vision

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts for days, night vision works great. Not the best if you want to talk through it though

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for sale for only $70, really good quality camera and I like the spotlight features. Also has an alarm which adds extra security features. We’ll worth the price at $70.

    I would recommend this to a friend