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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3280 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,279 reviews
  • Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average camera not great or bad. Basically what it was meant for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the product quickly from Best Buy. Everything was together and directions were clear and easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very capable camera for remote monitoring.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a camera to keep an eye on things at my cabin while away. This Arlo Essential Spotlight Camera fits the needs perfectly as it is a good blend between price and capability. The Arlo Essential Spotlight Camera requires no hub as it connects directly to wifi. My internet is powered by Starlink and the connection speed to remotely view the camera works great! Pair this camera with an Arlo Essential Solar Panel and you are set!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    ARLO mounted cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products! Easy to install. Exceptional view from all three cameras. Very clear and pics, Video and audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy ever!! I cannot be more happier with this purchase!!! I recommend you buy it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Arlo Cameras Easy to Use and Connect Reasonable price and like idea do not have to have a subscription to use

    I would recommend this to a friend
  • Cons mentioned:
    Cloud storage

    Rated 1 out of 5 stars

    Arlo Subscription

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I subscribed to Arlo plan for 1 year. I was not able to review the video in my cloud account. It only took a short clip of motion detector whenever there is a person. I already contacted the support agent but they didn’t solve the problem.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      We want to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok picture batteries don’t last long at all doesn’t stay hooked up to Wi-Fi all the time

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Timothy,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great! Bought my daughter the same ones! Satisfied customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system or stand alone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera great price I have several arlo cameras and have been glad with some of the stuff I’ve caught on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for 4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are easy to install and app very user friendly, rechargeable battery life is average.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo Cameras Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great, easy to install. The picture quality is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The investment that i have invested in for my house i i would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wishbthese had been out before i bought the arlo2 cameras that crashed on me and stopped working

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my cameras. They give a great picture and were easy to setup. I will probably buy more Arlo products.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and easy set up! I recommend this camera system to anyone who needs them for home or business use!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad, bad, bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries are depleted really often, the support service is bad, the suscription plan is awful and they don't have any backup of the recordings. I don't recommend it. Try using SimpleSafe and/or Wyze. Overall, better experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The ARLO Essential Spotlight Camera In/Out Cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model from ARLO, the Essential Spotlight Camera Indoor/Outdoor Wire-Free 1080p, is a much better option for external home use than the older ARLO models and the ARLO-Q. The camera angle is wider and has significantly clearer image than other 1080p models have had, and it is not affected by heavy rainfall that other models have been. 5-Starts awesome and highly recommended!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reasonable and easy to use camera for home security needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision

    Rated 5 out of 5 stars

    Arlo Essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, works perfectly. Added it to my 3 other cameras, this one is an upgrades it has the Kight feature.

    I would recommend this to a friend