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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,281 reviews
  • Rated 5 out of 5 stars

    security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security system, Arlo, essential spotlight 4 camera, is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping track.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These give us a feeling of security. We are happy with the ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them! Highly recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our Arlo cameras! Really does give you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em. Easy to setup & very satisfied with the result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lady J

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a house this is the idea security cameras to buy!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo camaras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality cámaras, microphone is clear, you can talk and hear people. Make sure you buy a WiFI extender otherwise the battery is going to die faster

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dies to quickly. It has a good quality image. Just kinda annoying charging it every 3-4 days

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Battery,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Just What I Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for extra security. They have great night view

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy to mount and setup. Picture quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read good things about these seems to be legit clear picture easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Arlo Essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good camera, set up is easy as long as your phone is 2 ghz wifi capable. Picture quality is good, audio is clear but 2 way audio is low. Customer service takes a while to get but they are helpful. You have to pay for a subscription to get recordings amd my recordings have been hit and miss. I will get a notification of motion but no recordings so not sure if its the camera or the app. Overall good quality for the price will get more

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Arlo,

      We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.

      If you need assistance with your Arlo camera, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and operate. The two issues are the lifespan of one of the cameras and that is is very sensitive to everything (motion).

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera system spot light works great strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Camera System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life! Great for home ans outdoor surveillance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection to my existing arlo system,great resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money, will be buying a second one!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Easy to use. Quality pictures and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and shiws everything at night times

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ARLO App does not work can't see footage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARLO has added security to the app so now, I keep having to change my password. We can no longer log in from 2 phones - like we have been doing for years. After I changed the password again today, the app has a message that reads "please enable push from settings." So I did, Still cannot log in. I am selling these cheap and going to put the review everywhere I can find! I am a private investigator who has been recommending these cameras for year. I do no know why ARLO would mess up the security so badly that the app is not usable. I called them, they said there is nothing they can do to help me get into my account. They said try reloading the app....after 15 years. WOW NO MORE ARLO.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi PIRenee,

      Thank you for taking the time in writing your feedback about the two step verification feature. We want to mention that, you can have up to five different trusted devices, phone numbers, or email addresses to verify your Arlo account login. To edit its settings and add a trusted device, please check this link : https://kb.arlo.com/000062289/.

      You may contact Arlo Support Team if you need assistance at https://www.arlo.com/en-us/support/contact.aspx . We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Affordable security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable security. Clear images. Easy to install.

    I would recommend this to a friend