Customer Ratings & Reviews

Arlo cameras constantly disconnect from wifi hub and sometimes take 30+ seconds to connect to phone...perfect for when you are trying to see who is about to break into your house...THEY ARE ALREADY IN THE HOUSE....SOMEONE PLE....

my husband really love to use this camera. love the door bell.

First Arlo purchase. The camera quality is not so great.

The video clarity is good, but if someone comes and knocks at your door instead of ringing the doorbell, you can’t see them unless you go to live view. They want $2.99 a month to include a feature that would let you know someone is coming. It doesn’t give you an alert like the cameras do. You don’t get to know this until you buy it. Ring video doorbell let’s you know some on is at your front door before they ring the doorbell. They give you the missing feature for a short period and then $2.99 a month to continue when it expires. That's $36 a year for a feature Ring doesn’t charge you for. A rip as far as I’m concerned.

We purchased this doorbell because we had 2 other arlo security cameras and an arlo hub, and we wanted to stay in the same ecosystem. This company appears to be shifting away from local recording in your hub toward subscription-based cloud recording. While it records footage from my other security cameras and saves it up 7 days, the doorbell doesn't function the same. Unfortunately, this was not clear-cut when we purchased it and we suspect that the three-month free-trial was the cause. Don't do the same. That said, the subscription is not gonna break the bank at $2.99 a month for a single camera, as of 09/2020.

I much prefer Arlo's privacy policy over Ring and that is why I switched. But, the ring doorbell did a better job of picking up motion at my front door. Video quality was similar.

This thing doesn’t always pick up motion outside. Also disappointed that it takes quite awhile to activate on my phone to talk to the person at the door. I wish I would have bought a Ring

Works great. Only drawback is Arlo is starting to charge subscriptions to continue recordings beyond trial period for pretty much everything they sell. Thats why giving 2 stars

Geek squad installed, Cody was thorough, on time, helpful and completed the install of my wired doorbell, Arlo cameras and my eero mesh network. No problems so far. Easy to use. Love the wide view on the doorbell.

I like the Arlo products and I like that this could be hard wired. What I don’t like is that you have to pay a subscription to save your video

I have waited all this time before I provided a review of the Arlo doorbell camera, and let me you, after only 18 months of use, this $199 camera is dead and longer power up. Zero support from the manufacture at this point so as always, if you make a bad product you will get a bad review and will not purchase your products again. I currently own two other Arlo cameras so essentially I would be stuck with buying a replacement door bell camera, but no, I'll keep the other two and replace my door bell with a regular door bell since I never had any issues the 15 years it was installed prior to replacing with this Arlo junk.

Bought this as a gift because the salesman said it was much improved over NEST model that we have. Found it to be much slower to record movement than our NEST doorbell. Not all all happy about that and might return it.

Arlo is the most deceiving product without a subscription that you pay monthly per camera or doorbell you can not utilize this thing. unfortunatly the best buy seller told me you maintain all features. except cloud storage. it turns out it does not let you store your videos over lan or wifi to your phone unless you have membership. the recognition feature such as car, animal, person no longer work. says motion detected. click on the video to see the motion it takes about 2 minutes to load the live stream to see who is at the door. this is not 4K. regular HD 1080p.

Specifically purchased an Arlo video/security product to integrate with my existing Arlo video cameras. This does not integrate with the Arlo Hub, REQUIRING a subscription to record. Additionally, there is a serious delay between activity and notification. IMHO - Arlo blew it with this one.

Have not used as this was bought for a Christmas gift.

Installation wasnt as simple as made out to be. Biggest down fall was the video and audio lag. Bubthe time i got the notice on my phone person at door was gone Multiple times. If there was no lag would have been 4-4.5 stars

Product once setup properly works fairly great. Had issues with setup with Wi-Fi settings and had to reset up to 4 times in order for it to finally get it working. Afterwords works like a charm.

I am still having trouble with the video to work when someone presses the doorbell… I increased my internet speed to over 200mbps but I’ve only got the video portion to work once, I’m glad I got the warranty on it

Arlo recently changed its subscription plans. Search Arlo Community and other Forums. You will quickly see how Arlo canceled legacy subscriptions without warning and has angered several customers. The video doorbell was my 10th Arlo Camera. However, it is now useless as Arlo has inactivated my Cameras until I sign up for a new subscription plan at over double the price. I have received no less than 3 reasons why they canceled my plan. The products are great, but the company is not trustworthy. They have no issues turning off equipment that you have paid for. Do not buy.

All my house is Arlo, ring cameras, hub, supplemental lights... expensive; not worth it, no sufficiently good, slow in response.