Customer Ratings & Reviews

Working great. A bit expensive than some other brands, but works perfectly with my other Arlo base and cams, and I also want to support a US based company.

Probably works good if you’re in the alro system but decided to go with eufy which I prefer much more with no monthly fees.

I guess you get what you paid for... at an acceptable price, i had high hopes for this item as it was marketed and advertised with so much praise. Sadly, it all falls short with night quality and its communications to my Arlo hub - some days, there are recordings that are saved and then some days, there is nothing saved, even if I received alerts.

Good quality and easy to install but the operation is hampered by the delay in sending image and sound

The specifications for the doorbell system necessary to support this doorbell are inaccurate such that instilling it is much more difficult than the directions suggest.

So far it is working well, I love the product. I also own the Arlo wireless cameras. It’s great to have access to all my devices from the Arlo app.

Not compatible with Chime. 4 cameras and a video doorbell ALL a waste of money!

First impression: My first impression of the Arlo Video Doorbell was the same as for all of my other Arlo products; it is very sturdy and very well made. The video doorbell felt solid, the button was solid and didn’t feel loose, the connection screws were good quality stainless steel, and the plastic pieces that attached together had strong connections. Installation: Installing the video doorbell is a 2-part process. To start the process, you need to download and install the Arlo app, or if you already have the app, open it up and select “Add new device” under the devices tab. Then select “Doorbell and Chime”, and then select “Essential Doorbell Wired”. The app then guides you throughout the entire installation process. The app’s install guide is very well written and documented. The visual aids make sure you understand exactly which direction to take depending on your existing system. Once you complete a step, it automatically takes you to the next. The first part is installing the chime adapter in the doorbell chime assembly. This is a quick and simple process. Once that is done, the next step is to physically remove the outside doorbell button and install the Arlo outside doorbell assembly. Again, this is a fairly simple process. Once I removed the original doorbell button, I had to drill 2 new mounting holes. I followed the directions and had the Arlo assembly installed in less than 10 minutes. Setup: Setting up the Arlo video doorbell to work with your Arlo system is as easy as any of their cameras. The app guides you through this final process for the install. You join the doorbell into your home wireless network and the Arlo command center adds it to your camera lineup. The app allows you to configure the audio and video settings. The doorbell has the same available configuration settings as the Arlo security cameras. After going through all of the settings, I stuck with the default settings as they were the best for my location. Features: The Arlo video doorbell provides a lot of options for how to respond to someone pressing the doorbell. You can have Arlo notify you through the app, you can have Arlo actually call your smartphone allowing you to answer the call and talk to the person at the doorbell, it allows you to answer with an automated message, and it allows the caller to leave a voice message the same way as leaving a voicemail on someone’s phone. My wife and I went through the various options and all of them worked as specified. Performance: The video quality is very good. The 180-degree field of view allows you to see all of the people at your door, eliminates any blind spots, and allows you to see any packages left at the front door. The audio quality from the doorbell is also very good. The audio is clear and is a good level. Any background noise such as passing cars or recycling trucks can be heard clearly but doesn’t drown out the speaker. The time it takes from activating the doorbell to alerting me on my phone depended on the Internet/network access at the various testing locations I chose. The quickest time was almost instantly, and the worst was around 6 seconds. This was at a spot with slow WiFi. More often than not the response time was around 1 – 2 seconds. My favorite part was the doorbell’s ability to detect pets as pets and not people. In my neighborhood, there are quite a few free-range cats. Their owners let them out all night and they roam the neighborhood. My Arlo cameras detect them as animals, so I am not bothered by being notified because I have animals disabled in my smart notifications. The doorbell does the same thing. I like this because I can leave the doorbell active with motion detection 24/7 and not be bothered when another cat strolls onto my front patio. Conclusion: I like the Arlo video doorbell and I see it as a good addition to my Arlo system. The installation is much easier than I thought it might be, the settings are very configurable, and the doorbell has great audio and video quality. If you have an existing Arlo system or are looking for a security system and/or video doorbell, I recommend the Arlo video doorbell.

This product is awful, the video upload from doorbell to cell phone did not work. based on best buy and arlo warranty on product, I would advise not to buy. I purchased this item a couple of months before my home was finished, put the device in and found out it didn't work. Was not able to get a refund back because money back is only 30days from purchase even though they have a year warranty on the product.

It's a faulty device by design. The video freezes starting form 5 sec to 10 sec almost 80% of time. Worst device I bought it for 130$.

This worked for the first 30 days we had it. I started troubleshooting when it was and was not working. It seemed the closer we got to the free subscription expiring the more it quit working. i have contacted Arlo many times over the past month trying to resolve the issues. Have also installed a new router AND a new modem to increase speeds, uploads and channels. nothing has worked. DO NOT BUY THIS ....

I have to stay it’s ok but took it back and went with a Nest Hello instead.

Probably good, but evidently I don't have the internet services to support this. Have contacted Arlo support, but this is all they can tell me. Very disappointed, it looked simple, but nothing is. Don't buy this if you live in a rural area and don't have super good internet service.

This doorbell never seems to work when you need it. There is a 5 to 7 seconds lag in the video which is not a big deal, but when you were trying to talk to somebody the lag is too long. On top of that this doorbell seems to always disconnect from the base. Or when recording the video is very pixelated in a green screen. This is crap crap crap crap.

Didn’t work with my wired doorbell. Circuit is always open therefore, doorbell is always ringing. After doing some research this seems to be a defect of this product, Arlo insists in different solutions but none of them work, is just not compatible with wires doorbells.

Product was okay, pretty noticeable lag between detection and alerts. After a few days I returned the Arlo Camera and Doorbell for two reasons: 1) Arlos' Customer Service - 1000% SUCKS. Installing it to WiFi was a bit clunky and could NEVER get a straight answer from Arlo. Again HORRIBLE Service 2) I specifically asked the best-buy associate if this model was Apple HomeKit compatible - but it was not I returned everything.

I regret purchasing this item. If you’re close the street, it alerts you when EVERY SINGLE car passes! Even when you switch off the Vehicle and all other motion detectors, it still alerts you-very annoying! They definitely need to work out the glitches! I made several purchases over the holidays and this is my least favorite!

My wired doorbell works wonderfully. I can see who is at my doorstep without having to be right there. It gives me peace of mind.

This product performs as expected, and it’s extremely impressive for the price.

Great product. I like that it call your phone when someone ring the doorbell and it have the features that they can leave a voicemail.