Customer Ratings & Reviews
- Model:
- AVD1001B-100NAS
- SKU:
- 6429637
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Essential Wi-Fi Smart Video Doorbell's excellent video quality and ease of use, along with its relatively straightforward installation process. Positive feedback also highlights the motion detection and night vision capabilities. However, some users experienced issues with the product's reliability and Wi-Fi connectivity.
This summary was generated by AI based on customer reviews.
Smart doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Arlo wired doorbell. Ne need to charge it.
I would recommend this to a friendDoorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture good quality. Easy to Install. Would recommend
I would recommend this to a friendMust pay for subsciption.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought was a great deal, purchased two, saw subscription costs, returned immediately.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Hasn’t been installed or is non functioning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so easy to connect, mine still is not connected
No, I would not recommend this to a friendGreat Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this setup in my smart home security setup !!
I would recommend this to a friendDo not buy!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for a new home construction and did not open until time to install. The camera would not open so we took it back to Best Buy and they said we are stuck with it. Not again, will not purchase anything else here.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Kflood,
Thanks for your feedback. We would like to help check your concern with the Arlo Video Doorbell camera and assist you with getting it setup. Please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx for assistance.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Cons mentioned:Battery life
Good as it lasts
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasts only 2.5years and now it stopped working. Not sure if this is one off or it’s just the lifespan of such is quite short
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Lester,
Thanks for sharing your review. We like to learn more about the product stopped working concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Doorbell!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell was better than I even thought it would be!
I would recommend this to a friendI wouldn't recommend it...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power converter that attaches inside the chime doesn't generate enough power to make the doorbell work properly and it impedes the proper function of the door bell. I thought it may be the chime itself, so I bought a brand new door chime but the same thing happened. Without the power converter the door chime works great. Also, once the door bell is rung using Arlo, a voice asks if you want to record a message but it is so loud, my you can hear it across the street. I'm still trying to figure out how to turn down the volume.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jargon,
Thanks for sharing your review. For further assistance on addressing the voice sound and chimes concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Perfect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift and great price! Customer service was great!
I would recommend this to a friendSqueeze you for more money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this product. What they do not tell you on the box is that unless you pay for their subscription plan every month then most of the features mentioned will not work.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking the time to share your feedback.
Without a service plan, your Arlo camera will still continue to have the following features:
Remote and local live streaming
Push notifications
Auto Zoom and Tracking*
Two-way audio
Local storage recording* (when connected to a compatible Arlo SmartHub/base station)
*Auto zoom and tracking and local storage recording are not available for all Arlo devices.
Thank you again for your feedback. Your feedback will be shared with the appropriate teams.
Best Regards,
Arlo Team
I'm an installer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. I install these in Naples FL for customers
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . Simply flawless . Highly recommended
I would recommend this to a friendawesome camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome view from the phone and has great settings
I would recommend this to a friendAudio & Video Lag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AV lag when speaking to visitors through the doorbell is frustrating. I wish also that the alerts were more customizable. I like it just fine though, which I guess is the point.
I would recommend this to a friendWaste of money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 months in and the night recording is horrible. Super low frame rate and total black or bright white. Useless.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Duped,
Thank you for taking the time to share your Arlo Essential Wired Video Doorbell review. Have you tried adding additional outdoor illumination near your video doorbell? If adding additional light does not resolve your issue, please navigate to Settings > Support within the Arlo app for your available Support options for further assistance or information.
Regards,
Arlo Team
Arlo door bell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Stopped recording and chiming.. says with to hit to record...?! Mine is wired in...so disappointed in my purchase
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Armas,
Thanks for your review. Please refer to this article if you're not seeing any recordings: https://kb.arlo.com/000062661. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Doesn't work out of the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return when internal battery ran down because of poor information and very poor help solving problem.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Mike,
Thanks for sharing your review and sorry to heat you chose to return your camera. For future reference, to learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Camera keeps going offline
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera keeps going offline and made me missed a lot of people ringing the doorbell. Also the motion capturing also tend to miss and overall it’s just a terrible smart doorbell.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi alexz,
Thank you for taking the time to share your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
cheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bracket that it ckmes with broke when installing i wouldn’t recommend arlo to my worst enemy
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team