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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3091 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Essential Wi-Fi Smart Video Doorbell's excellent video quality and ease of use, along with its relatively straightforward installation process. Positive feedback also highlights the motion detection and night vision capabilities. However, some users experienced issues with the product's reliability and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,091 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell was easy to install, it’s easy to use and it gives me peace of mind knowing I can see who is at the door. Plus the price point is affordable! Love this video doorbell and will definitely buy more from Arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Arlo wired doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to setup and works great! I love the video quality and how quickly I was able to set it up. Super excited to use it!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Excellent product at a great price!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo doorbell camera is exactly as advertised. Video quality is very good. Easy installation if you follow the instructions. I replaced a Nest Doorbell Camera with the Arlo and so far the Arlo is second to no one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    THE BEST EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was very easy with the step by step instructions that was provided through the app. Picture is very crisp, sound is clear and I really appreciate that it calls my phone after the doorbell has rung after 20seconds

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great quality!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is quick and simple to install. The quality of the videos, the timing and accuracy is so accurate and crisp and clear. Plus it is cheaper than it’s competitors and so much better overall! Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Good video quality - fast load time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was simple only challenge was getting it to connect to my WiFi. But once I got it working I found the video loaded much quicker than my arlo pro and arlo wire-free. The pre recorded messages also respond quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Response time

    Rated 5 out of 5 stars

    Great doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for my front door. Works great at picking up any people, animals, and vehicles. Can be a bit slow at times during a doorbell call but not too bad. Can’t wait to add another camera above my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    It could be great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is good. The only thing that it’s missing it HomeKit compatibility and secured video. That is what makes it good not great in my opinion. If and when these features get added if I don’t purchase another one that is HomeKit capable it would be a great doorbell. The picture is great both day and night. Another thing that I don’t like is that when it rings you get a phone call instead of having the option to talk directly while growing the camera. Yes you can answer the call and view the doorbell but it is an unnecessary step to have to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on what camera to get and this did not disappoint. Stands up to the specs, the motion sensor works great, image quality is very good even at night and the app is very intuitive:)

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy installation and excellent image quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell camera was very easy to set up. Took less than an hour, even with the initial issues I was having adding it to my account. The app walked me through the steps and they were easy to understand to both install the chime and camera. The only hiccup I had was my phone was using my 5.0 Ghz wifi, and when the device tried to connect to the wifi, it can only use the 2.5. Once I changed to my other wifi on the phone it connected without issue. The camera images are excellent and I can see faces very clearly. I setup an activity zone so that it would only go off when someone entered that zone and it works perfectly. Best investment I've made so far to better see package delivery and activity around the front of my house.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Ok, but needs improvments

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased directly from Arlo because of a promotion they were doing. It was to replace my Ring doorbell. I love my Arlo Pro 2 cameras so I wanted to go with the Arlo Video Doorbell with the anticipation it would perform similarly. The video range is not as wide side to side, but has more up and down which allows to see more to the ground in the event packages are left. I do wish it was wider side to side as I now can't see my entire front porch as with my Ring. This also doesn't have the same sensitivity to movement as the Pro 2 cameras do. Even on highest sensitivity setting, it will not record longer than 13 second intervals even if motion is still happening right in front of the camera if set to continue recording up to 300 seconds while motion is detected. I have checked the motion detection and the light does appear in many areas of my yard, indicating it is detecting motion so there is no reason it should cut off with motion happening within 10 feet in front of it. It also has a delay in starting to record, even with the paid subscription (currently free trial). The Pro 2 cameras don't have this delay. Also, my Pro 2 cameras have free cloud storage up to 7 days. This doorbell requires a subscription for any cloud storage. If you don't have it, you can only view but not record. There is no yearly discounted option for the subscription as of now and it is more expensive than the subscription to Ring that I was hoping to get away from. The video quality is excellent but due to the poor motion sensitivity, it's going back. I was so hoping for much more given how much I like the Pro 2 cameras. Of note, I also had issues getting it to connect to my wifi. I had to disconnect from the network on my phone and sign back in to get it to work. That's just a helpful note if anyone else has issues. I have seen others having the same issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Motion detection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Simple set up, great quality

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who already owns a couple of Arlo security cameras, I was excited to try out the video doorbell, First of all this Arlo video doorbell is wired, meaning you already have to have an existing doorbell in place for easy plug and play, if you don’t you have to most likely get a separate kit, Otherwise it won’t work. The video doorbell is simple enough, on the top you will find a camera that detects motion and will send a notification to your smart phone when someone comes by. On the bottom is the actual button that once pressed will send a signal to your doorbell chime, And work like a regular doorbell Overall Arlo always makes good quality products and this is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Looks great, works great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love The use of power adapter instead of replacing batteries. Camera has captured every delivery to date. Motion detection extends far and videos are very clear. I’m extremely happy with product purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great quality & easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo app provided easy step by step instruction for installation and set up. The app is clean and simple with all you need. The picture quality is amazing! I would highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Extremely excellent device!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried at first it wouldn't be clear at night but it is. I am able to see everything at night and it detects anything getting near from a very good distance! Excellent doorbell and very easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell camera is great and has a wide range view. The picture is great and I can talk to people at the door even if I am not at home. It is easy to install and use on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Love this doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy setup. Clear video and audio. And to top it all off you can mute the chime so now more dogs freaking out. Plus all the perks you already have with your Arlo system

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Happy we bought this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the Arlo video doorbell! It was so easy to install and the app is easy to use too! The video quality is amazing as well as the sound quality. We will be recommending this to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy so far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's weird getting used to us triggering the Arlo every time we go in and out of the door, but I should be able to establish set times of the day when we'll want to disable - Arlo makes that easy. Install went really well thanks to the step-by-step. I only docked a star because yesterday we received a giant delivery and Arlo never detected either the delivery person or the box. It startled me when I walked by the door and saw it on the porch. How bizarre.

    I would recommend this to a friend
  • Pros mentioned:
    Field of view, Motion detection

    Rated 5 out of 5 stars

    Excellent doorbell!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I rally like the Arlo doorbell. It was easy to setup. It offers a wide field of view and senses movement, so we know when someone has approached the door. I highly recommend it!

    I would recommend this to a friend