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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3091 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Essential Wi-Fi Smart Video Doorbell's excellent video quality and ease of use, along with its relatively straightforward installation process. Positive feedback also highlights the motion detection and night vision capabilities. However, some users experienced issues with the product's reliability and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,091 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wife approved!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked for a video doorbell for awhile. Tons of our neighbors have them (all different brands) but we wanted one that was easy to navigate thru the app. The husbands have their opinions while the wives have theirs (usually different). One neighbor had the Arlo Vidoe doorbell and when my wife used the app, she instantly new this was the one. She used the apps from the competitors (all good, decent ones) but this felt more fluid and easier to use. She loves the video quality and the audio quality when talking to visitors. It's really a personal preference, like trying to find the perfect pair of running shoes: after trying on your nth pair, you finally a pair that fits like a glove!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Solid video doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this video doorbell. Easy to install, good video quality, ties in with other cameras and Apple HomeKit.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple and instructions were very detailed when using the Arlo app. Spent 20 minutes stuck at the setup screen trying to configuring the doorbell to work with my Arlo VMB3000 Bass before doing further research to find out it’s not compatible. After choosing to configure with my 2.4ghz wifi, it works fine in the app. The app detects which base I have, but then tries to connect to a base that’s not compatible. It should not require me to manually switch to connecting via 2.4ghz in the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Addition to my security setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly enjoying the addition of the arlo video doorbell to my security setup. I was able to install it easily, in under 30 minutes, and went through the configuration with no problem. There are definitely some features that I would like to see added (ability to schedule 'quiet' times, for one) and I would love if the activity zones actually worked (it records movement no matter where it occurs), but outside of those things, I am getting everything I expected from it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Video doorbell by far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been consulting with few of my friends that use the Video doorbells that integrate with the existing doorbell (wired) as well as wireless video doorbells.So far I received good reviews about using wired video doorbells. Few friends told me that the wireless video doorbells has sluggishness between the button-press and the ringing of the bell/sound inside the house. Also the video quality is dependent on the location of the internet hub.I was able to install the wired bell in less than 30 minutes with the help of the guided tutorial provided in the Arlo app on my smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love this so much!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the R brand and bought this one and I can say this is so much better. The video is very clear and it’s user friendly. The WiFi doesn’t go out unlike the R.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy installation, Great Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Great app, and picture. Simple to modify number of notifications received. Could have a simpler way to share with family members.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Best and brightest video doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first and only video doorbell. The all battery product might be a good alternative if you need to mount the doorbell on the opposite side of the door relative to what you want to look at. I personally recommend the low voltage unit that replaces a typically wired doorbell. Though this unit also has a built in battery to retain Wifi information this unit will not require semi-annual battery replacement not charging to operate . Good depth, great motion sensing and the ability to ALL Delete past captured videos. Five stars on set-up, installation, pairing to home Wifi router..... a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A real beauty!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fix it person, but I found the instructions easy to follow, and installed this myself. What a great piece of equipment. Does everything you want it to do. And the app is super easy to use, just take a few tries to jump in and figure it out, or just go online to ask. A real beauty!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great video doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this and am so happy with the purchase. Great video quality and I am really impressed with the sound quality too. It was also easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Field of view, Motion detection

    Rated 5 out of 5 stars

    Excellent views

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell provides a wide and top-to-bottom view of my entire patio, all the way to the street. It also picks up motion on the street. I love that!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 4 out of 5 stars

    Wired Doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great motion detection and video quality. App is slow to load but overall a good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy Setup, Great Video Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was concerned at first, setup was easy (minus the fact that my chime was so high up). Video and sound quality are great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Amazing!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo wired video-doorbell. It was easy to set up and has great videos quality! I definitely recommend buying this doorbell over others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Easy to use and easy to install. The app breakdowns the installation steps which was cool too. I look forward to expanding my security system with Arlo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy install, easy operation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was too easy (even when I had to install a new doorbell transformer). The app is easy to use and much more clear than other video doorbell companies I have used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    So far so good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was easy. Video quality is great and it does a solid job differentiating between people, vehicles, and animals. I'm impressed by the audio functionality as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo doorbell camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and a great resolution camera for the price you’re paying . Buying the floor lights for over the garage and camera for back yard.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Reasonably priced and good features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been quite happy with my Arlo video doorbell. I wanted something that could utilize my existing chime box and wouldn't break the bank. At half the price of Google/Nest's offerings (both for the product and the subscription service) this seemed like a good buy. I made myself a wedge to straighten the thing out and I can see my door step as well as people at my door from head to toe. There seems to be a 10-ish second delay on the live video, but video calls (when someone actually rings the bell) are low-latency and have no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy for the non handy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install ... great user friendly platform... clear picture ... with a clean streamlined look... would highly recommend for home security!

    I would recommend this to a friend