Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3091 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Essential Wi-Fi Smart Video Doorbell's excellent video quality and ease of use, along with its relatively straightforward installation process. Positive feedback also highlights the motion detection and night vision capabilities. However, some users experienced issues with the product's reliability and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,091 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not HomeKit Compatible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality and ease of installation is great. However, I bought Arlo specifically because it was supposed to be HomeKit compatible. If it is, there is no instruction on how to connect it to HomeKit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So Happy with Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but good things to say about my Arlo Doorbell. It was super easy to install, just make sure your wi-fi signal is strong. I had problems getting it to connect to the wi-fi and I had to move my router, other than that, its been great! I love the sleek design, other video doorbells are too wide and would require me to get someone to help with installation. The customization options are great and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good Security Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This video doorbell is packed full of features and is a good buy. Would get five stars but the wifi seems to be poor on this model but like the analytic features, HD video, audible alert, and cloud storage better than other products out there after testing a few this one provides the best bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good Video Doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still getting used to the Arlo doorbell, but are satisfied with it so far. The only complaint we have at this point is that there are sometimes issues with the images becoming pixelated and not showing up completely...otherwise the quality and pictures have been wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, great app interface, super clear picture, and best of all... it works!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect Solution for My Older Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly updated our 1960´s doorbell while reusing the existing wires & transformer. We absolutely love and use it daily. The video and sound quality led us to purchase Arlo Pro 5s and Pro 3 floodlight cameras which should arrive soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and easy to install. nice to have when travelling.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other Arlo products before buying this doorbell. I have liked the other products and now really like this one as well. It was easy to install and connect to my phone. It helps me stay safer by showing me who is at the door or when my packages arrive. Great product. I would recommend it to anyone looking for a video doorbell.

    I would recommend this to a friend
  • Cons mentioned:
    Notifications

    Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this device. I'm interested in seeing how it will function during winter months and when its raining. My only negative is it catch EVERYTHING... even causal cars driving down the street. But other than that no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Crystal clear pictures

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Arlo video doorbell! I previously bought the Arlo cameras, and the picture on the doorbell is so sharp and clear! The instructions to install were a bit complicated, but once I got the screws loosened on the back of the unit (I had to use a power drill with a Phillips head attachment), it was pretty easy. Being wired, I don’t have to worry about batteries, which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Video Doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared and stalked video doorbells and this finally became my pick after getting the input from reliable websites. I couldn't find anyone that would install the doorbell so I finally just caved in to do it myself. The video they provided was spot on and easy to follow! I was so proud to say I installed this myself. The video is clear and sound good. I'm very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell for a small package!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this doorbell and must say it is more impressive than I thought! The video quality is great for a small package and I can clearly in both day and night. The speaker is plenty loud for two way audio and having the Arlo Smart features are a nice touch. Overall I am very satisfied with this investment! Just make sure you can get good WiFi coverage to the doorbell for a solid connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family & I absolutely love our doorbell and out 2 additional cameras as well. We not only feel safer and secure every day and night knowing what is going on all around us but we also think it's even great for when you have teens/children at home after school, or during the holidays wheb packages come and get dropped off! Couldn't of made a better choice then My Arlo!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    This is a great unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice, easy installation instructions and worked as soon as it was installed without any issues. Just make sure you hook it into your 2.4ghz wireless at your home. It does not work on the 5ghz and clearly states that during setup. The wired directly into the existing doorbell is awesome since I do not need batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features and good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is easy to install, has excellent features, and has a great price. The only issue was the wireless setup. I have an Eero system and had to do a workaround to complete the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up and install. Great quality. Definitely a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo is the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Arlo, I have their cameras and have been using them for 6-7 years without a problem. Like the cameras the doorbell was super easy to install and setup. It took less than 10 minutes. I am still learning all the cool things it does but I love it! I got it on sale and it was wayyyyy less than other brands and works better in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo Video Doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video door bell was easy to set up. The online notifications are quick. The only problem I had was installation. My previous door bell was attached to the will with an electrical box fitted with a light switch cover. The screws didn't line up with the mounting bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    easy to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved to a new house that finally had a wired doorbell. I knew I wanted to use the arlo doorbell and it was a super easy install. The hardest part of the install was looking for the old transformer and swapping it out with a new one. The video quality is much better than it was on the wireless pro 2s i still have kicking around.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Welcome to the Family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased the Arlo Video Doorbell to add to my existing Arlo family of home cameras and am very happy. I was easily able to link it to my other equipment and home base and the overall install a snap! Now I have even more security and peace of mind in a busy neighborhood.

    I would recommend this to a friend