Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3091 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Essential Wi-Fi Smart Video Doorbell's excellent video quality and ease of use, along with its relatively straightforward installation process. Positive feedback also highlights the motion detection and night vision capabilities. However, some users experienced issues with the product's reliability and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,091 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install, sensitive camera, quality production

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research we decided on this camera and a week in I am happy. The installation is simple and easy. I took longer with distractions and being extra detailed, but time actually working on it was short. Quick drilling and the angled mount was clutch because of the position of the doorbell. If there is a knock it is because of where our house is and the camera is facing the entrance of the subdivision so a lot of vehicle and other motion alerts had to be turned off. Hard to complain that it is too sensitive because before we had no monitoring. This is more an issue of our location and the camera is doing what it is supposed to do. Very happy. And I could see adding a couple outdoor cameras for the front and rear coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Video doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to set up and superior operation. Previous product was hello nest doorbell

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy install and setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download app on your smartphone and follow step by step instructions. clear video and audio

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Nice product and nice quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell is awesome. Provides great video and audio.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best doorbell camera available. Easy to set up and integrate into other arlo cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works well, reliable system. Easy set up, clear instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Ring Door bell. Overall, everything went great, but during the instaal, the app goes through updating the doorbell which is a bit glitshy. Also the motion sensor seems to start recording late, for example, all the recordings we have of the delivary man, are after he has dropped off the package.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works as intended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. What do you want, a kiss good night... get outta here

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is great! Exactly what I was looking for and more. Thanks Arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great video quality. I like all the options that it comes with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Doorbell for Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never once thought I would ever switch to a doorbell like the one I purchased. I think It was a Godsend that I purchased it because the neighborhood group I am in had lost their dog and fortunately the dog had came up to my door and the doorbell notified me immediately that there was something that triggered the video and there was the dog and I was able to bring him back to his owner. Thank you Arlo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Job Performance-Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised performance is excellent and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Setup in app took a few tries to get it to sync with base station.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    East to Install!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo’s wired video door bell was very easy to install and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing Video Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the video quality of the Arlo doorbell compared to the Ring doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is clear and has wide angles. Works well for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, easy install, and good sound/video

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas gift and I was very impressed with the installation instructions with the step-by-step images and video...I did not need all of them, but very nice and clear for anyone and everyone. The app is pretty good as well. I have enjoyed my new doorbell for the week or so that I have had this installed. Definitely worth it if you are looking into a video doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good video resolution, easy to install and setup, works great with homekit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video Doorbell, Wired

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally we had an Arlo camera over the front door but had someone run up to the door then quickly slip through an opening on the side so all I got was a flash. Glad that we replaced with a doorbell camera. So much better! Wide angle viewing and adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Must Reconfigure Whenever Doorbell Goes Offline

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Arlo Wired Video Doorbell in May '21 it worked fine until it went offline. I live in Los Angeles and was out of town for Thanksgiving, there was a power outage in my area and my camera went offline. When power came back online my camera did not. I called Tech support which was not easy to find and they were mostly focused on signing me up for a tech support plan until I insisted it was ludicrous that I should have to buy a Tech Support Plan for something as basic as getting my device back online, then they hung up on me. I called back and a different person didn't know why someone would say I needed a plan for something so simple but she could not find the identity of the person I had initially talked to. Long story short, in order to get your Arlo Wired Video Doorbell reconnected you must delete the device in the app, then unmount and push a reset button on the back of the doorbell itself, then remount and add it back as a new device. BUT the fun doesn't stop there, you then have to log in to my.arlo from a non-iOS device, go to subscriptions - manage devices, find the device description AND THEN you must click on the description and DRAG & DROP it to add it back to your subscription. Anyway the Spectrum internet service went down for several hours last week and even though the doorbell had power and should have maintained the information that allows it to link to back when the internet is restored it sadly does not. I shouldn't be expected to do the reconfigure mambo every time the wind blows. It's funny how my subscription fee doesn't pause when the power goes out or my internet goes down. People don't buy tech items, especially security devices and expect to have to repeatedly reconfigure them.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi philmmaker,

      Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team may follow up with you directly. We appreciate your patience and understanding.

      Thank you,
      Arlo Team arlo_us