Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3091 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Essential Wi-Fi Smart Video Doorbell's excellent video quality and ease of use, along with its relatively straightforward installation process. Positive feedback also highlights the motion detection and night vision capabilities. However, some users experienced issues with the product's reliability and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,091 reviews
  • Rated 5 out of 5 stars

    Be sure your transformer has got the juice!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My transformer didn't have the juice to properly power this video doorbell, so I ended up returning it, but I'm not going to knock off any stars for that issue. This seems to be a solid product with good build quality, great looks, and a desirable feature-set. My only gripe is that this product - and other such products - require ample power to function properly and reliably; more power than some older homes might have driving the doorbell system. Do yourself a favor: buy a voltmeter and test your wiring at the doorbell to ensure sufficient power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It's great except.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy to install except that there is insufficient room under the case to connect the wiring. It works flawlessly except you cannot control the phone calls that are generated when the doorbell is pressed. Except at the system level, so it's everyone or no one's phone ringing.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello FrankNose,

      Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great, it works Greta, however there is a little lag from camera to notification. But other than that I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Easy install works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can select for animals or people or vehicles.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. Image quality is amazing. Two way communication works well but it has room for improvement. Overall excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great doorbell

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job of detecting people and pets. It is a learning curve for answering on door on my cell. simple to install

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the Arlo system. Added this and we have coverage from every angle. Would absolutely recommend this door bell camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    A good Arlo doorbell camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid addition to the arlo family of cameras. A good choice. Arlo family of products are definitely good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow notifications

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. It is slow to send notifications. Should have bought another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Convenient

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell works great. A phone call goes straight to your phone when someone rings it and you can answer and see who it is.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doer bell camera for the price. Picture is very good- and easy to install-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this doorbell very much

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wired video doorbell works great! We did have some complications as we installed it ourselves, but, in the end, we are very pleased with how it looks and how it works. Because it is wired, there are no batteries to change out. The video display is excellent. As with other Arlo doorbells, there is a delay that can be too long - a person at the door sometimes leaves before I can answer - but that is an issue with all audio and video doorbells.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and motion sensor. Easy set up. No need to charge or replace batteries because it's wired. I recommend this 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, no issues.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Works great with my base station that’s a few years old.

    I would recommend this to a friend
  • Cons mentioned:
    Notifications

    Rated 2 out of 5 stars

    Not worth the price

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had our Arlo installed for about 6 months, replacing a Vivant Smart Door Bell, and this thing is just not worth the price. It has good, clear camera picture, but thats really it. Poor wifi capabilities cause it to frequently disconnect, despite having great wifi throughout the house. Then theres the notifications. Ive had 3 different smart doorbells and this one is the most obnoxious with the frequency of the notifications. And the notifications are pointless because if you’re busy and cant click it right away, youll never know who was there because it’ll only show the live feed. I even paid for the monthly plan and the lack of features and functionality are waaaaaay worse than better brands. Do yourself a favor and get a Nest Doorbell.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Tyler,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Decent Doorbell Camera

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Doorbell Camera. Worked on existing wires. You do need to purchase a monthly plan after the trial period.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiness of installing the doorbell along with the clarity and style was definitely a good investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good but room for improvement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love it. The biggest downside in my opinion and the reason I gave it 4 stars, is that the camera is a bit grainy I feel. It is tough to make out faces of people beyond my doorstep. And at night, it gets even harder. I understand that is a downside of night vision. But one of the main reasons I got the doorbell is for security at night. If I can't see who was on my porch, what's the point?

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Doorbell

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice doorbell. Could be better pics at distance. Gets a little grainy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Better Video Doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace our Ring doorbell and get everything on the same platform. Easy to install and set up. We love it.

    I would recommend this to a friend