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Customer reviews

Rating 4.4 out of 5 stars with 3091 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Essential Wi-Fi Smart Video Doorbell's excellent video quality and ease of use, along with its relatively straightforward installation process. Positive feedback also highlights the motion detection and night vision capabilities. However, some users experienced issues with the product's reliability and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,091 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I wanted. Works well easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation went without a hitch! Thanks Best Bu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it. Just takes a lot of photos - too many of vehicles. However I have adjusted it and it is better. Also still getting used to Arlo on web. Do like the option to revise photo settings to where you want them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Video Doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    his is my first doorbell and so far it’s been great! The installation process was super simple. It took all but 15 minutes to complete the process. The app works great and the video quality is super. Instantly became a fan and I order 2 security cameras for my home. Thanks Arlo for making good quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product! A lot of fun.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We are having a lot of fun with it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has stopped our package thefts! Great camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says on the box! Easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality not as good as my arlo pro 3 cameras but overall an okay purchase. It took me three tries to get it to work. Had to call customer services twice and to reset the door bell twice also. I almost ended up returning it.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Great video doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems. detects people, animals easily.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo - Video Doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Works great with high quality videos.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good camera and low cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has been great for us good quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo video doorbell is the best!recommended to all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo wired doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New install. Installation is pretty straightforward and connecting it to my existing Arlo app was easy enough. This doorbell camera came with two extension wires to attach to my already short door bell wires, which was a great idea. A little tight under the door bell with the wirenuts supplied, but certainly doable. Camera quality isn’t as good as my Arlo security cameras, but I really haven’t messed with the settings either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo doobell does a ok decent job. It was easy to install and it still uses the original doorbell chime. My only complaint is the resolution. I wish it was at least 2k like my other Arlo cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It senses motion immediately and clear. Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Hardiplank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try this since I have the original Arlo system and wanted to have only one app instead of mixing brands. The problem is this is designed to mount to a flat surface. I have hardiplank siding. Due to the length of the camera, it would span across two boards resulting in big gaps all the way around. If my doorbell were mounted on the flat molding around the door, it would have been an easy install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Great image

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept having connection issues, lag on video, but when worked image and sound were great

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Clear view

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Very clear live view and play back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Disappointed. Not at all what I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but that's where the pros end. If you want a video record of every car, animal and person that even walks or passes in the camera's field of view, this is your item. Even when I turn the sensitivity down and narrow the activity field to just a small area on my porch, it will still pick up people walking on the sidewalk and cars driving on the street. The distance from the activity field to the sidewalk is approximately 60' and another 15' to the street yet it still will notify me of movement. I purchased this as a security device. What I got was a device that provides video record of any and all movement in my neighborhood. It's pretty annoying to get 25-30 notifications every day. Seriously considering return this to Best Buy. Luckily I have until 5/31/20.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Had to buy a 2nd one, after the 1st one just died

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a 2nd one of these after the 1st one just died one day. It looks like they may have changed it a bit, or at least the install process. No more scanning the QR code anymore. It does do a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to setup good video quality!!

    I would recommend this to a friend