Customer Ratings & Reviews
- Model:
- AVD1001B-100NAS
- |
- SKU:
- 6429637
Customer reviews
Rating 4.4 out of 5 stars with 3092 reviews
(3,092 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.3
Rating 4.3 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Essential Wi-Fi Smart Video Doorbell's excellent video quality and ease of use, along with its relatively straightforward installation process. Positive feedback also highlights the motion detection and night vision capabilities. However, some users experienced issues with the product's reliability and Wi-Fi connectivity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
So far so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy so far with this product, but 4 stars because the quality of the video is not as perfect as I thought, sometime having distortions with movement. Had to buy another angle mount to see a little better in front of my door.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friendRated 4 out of 5 stars
A good Premium Video door bell camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is good with all the features you would expect from premium video door bell. However, I would love to have it completely integrated with Google or Alexa assistant like Push notification with video notification there.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friendRated 4 out of 5 stars
About time!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo took way too long to get this to market. I am super happy it is finally here so I don't have to add a second smart platform to my home. Only issue is I wish they had a mount that angled even further for side wall installations.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Arlo wired doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New install. Installation is pretty straightforward and connecting it to my existing Arlo app was easy enough. This doorbell camera came with two extension wires to attach to my already short door bell wires, which was a great idea. A little tight under the door bell with the wirenuts supplied, but certainly doable. Camera quality isn’t as good as my Arlo security cameras, but I really haven’t messed with the settings either.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friend Rated 5 out of 5 stars
Best video doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Arlo Video Doorbell to replace the Ring Video Doorbell and complement my Arlo Pro 3 Camera setup. This camera works much better than the ring doorbell in terms of video resolution, detection and accuracy. I often got "backed out" video with the ring doorbell and couldn't see what it recorded.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friendRated 4 out of 5 stars
Perfectly priced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fits well with all my other Arlo products. Operates as stated with no problems. The has great value for the price. The only thing that's missing is being able to use voice commands with Google Home otherwise would have gave it 5 stars
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation is rather easy and I works well so far.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Absolute worst!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible purchase. I bought two of them and only got one installed. Extremely unreliable. It's never functional when I need it to be. Sound and video don't work when someone rings the doorbell, which you don't get notified of for minutes after they ring. When you finally see who's at the door, you can't hear them when they speak. If there is some kind of notification, you can't see it for hours, or even until the next day, so what's the use of having these things if it doesn't function as a doorbell, communication system or for security purposes? You want to see your video clips and are told they aren't available. The "team is working on it". It tells you over and over again you aren't connected to the net when you are at 100%. It makes you log in repeatedly. When someone is at the door, their image is totally blurred so you can't see if anyone is there at all. And this is paying the extra $9.99 a month for their better Smart plan. Oh, and I forgot about the "customer service". They are in some far off country where English is their 2nd language. They haven't a clue how to help you. When I call they just ask me over and over again what the issue is, then ask me to wait a minute while they ask others, then come back and ask again the same questions. They never have any solutions. Total waste of money. And I have another one yet to install. They've spent fortunes on slick ads and TV commercials but have a terrible product. I'd like to know how these folks who give glowing reviews got so lucky.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Thank you for taking the time to share your Arlo Video Doorbell and support experience. Our team would appreciate the opportunity to further work with you to address your Arlo Video Doorbell concerns and to ensure you have both your Arlo Video Doorbells up and running to meet your expectations. Please send us an email at askarlo@arlo.com with a screenshot of your review, your case number, email address linked to your Arlo account and contact number. We look forward to working with you to address your Arlo Video Doorbell concerns. ^KN
- Cons mentioned:Notifications
Rated 2 out of 5 stars
Don't waste your money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy this brand again. Its hard to change your wifi if you switch. It notifies you of wind and tells you theres and animal or a person when its a leaf. If you adjust the settings any lower it doesn't pick up anything.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Rated 2 out of 5 stars
Good product. Needed a home base to use Homekit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good doorbell with a good picture and features. I should have read more on this doorbell about its homekit capability requirements before buying. You have to have a home base station to be able to use homekit on this doorbell. Since I have Ring cameras I don’t have a Arlo Homebase. Good product, I’m just not willing on spending an extra $300 for a home base.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .HI Josiah, thank you for providing your feedback! Regards, Arlo Team
Rated 5 out of 5 stars
Arlo works above my expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is above my expectations. Easy to install and easy to use the app. I'd prefer if it gave more ring sound options.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friend- Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Geneva
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and love being able to see who comes to the door when we are gone. Shows whether it is a vehicle going by, a person or an animal.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good doorbell... setup could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since we just installed this doorbell, we really can't comment on the performance history. But as far as installation, the actual mounting was easy (even with the angled bracket). Did have some difficulty getting our hub to sync with the doorbell using the phone app. After several attempts of resetting and reverifying, we finally went to our computer and got it on the first try. Do like the camera view angles.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friend - Pros mentioned:Video quality
Rated 3 out of 5 stars
Great image
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept having connection issues, lag on video, but when worked image and sound were great
I would recommend this to a friend Rated 4 out of 5 stars
Would recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Seems so much better than Ring and other doorbells. The online storage is much cheaper than others as well. I only took away a star because there are some features I think are missing from the app software.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friendRated 5 out of 5 stars
Great Video Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We added the Arlo Video Doorbell to our existing Arlo camera system and it works great. We did need to replace our existing doorbell transformer though as it was not provided the correct voltage. Instructions were automated through the app and fairly easy to follow but could use some more detail in places.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friendRated 4 out of 5 stars
Good video doorbell choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo video doorbell works fine with the iPhone and also with the Google nest. The only downside is that the package doesn't include wedges to orient it any desired direction and the included wedge is unusable.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friendRated 5 out of 5 stars
Great Doorbell Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my Amazon Echo show speaker. The HD quality is really clear and crisp on my iphone screen when someone is at the door. I love that it’s wired to my existing doorbell so I can can actually here when someone is at the door while I’m home and don’t have to rely on my phone.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friendRated 3 out of 5 stars
Maybe a good product just not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I’ve installed Ring cameras and Blink cameras. This one was a bit difficult. If I remember correctly the other two came with instructions to help walk you through installs. Arlo came with a booklet as well directing you to watch videos. I went through a couple of videos and I still couldn’t figure it out. For all I know it could just be me, so I gave up on it. Maybe someone at my office can use it and figure it out Breyer then I can. Maybe I’m just old fashioned and still need booklets with full instructions to guid me? For all I know this could be better then Ring or Blink, but I’ll never know.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Based on what you get for the price, this is a great doorbell camera. Easy install, easy setup, and good video quality. Definitely recommend.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired - White
I would recommend this to a friend








