Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3092 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Essential Wi-Fi Smart Video Doorbell's excellent video quality and ease of use, along with its relatively straightforward installation process. Positive feedback also highlights the motion detection and night vision capabilities. However, some users experienced issues with the product's reliability and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,092 reviews
  • Rated 5 out of 5 stars

    Arlo Doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works great, installs easy and looks great. Only minor compliant is the video lag, while talking to someone on the doorbell and your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect gift for sister in law -- exactly what she wanted. didnt realize there were two colors of this doorbell and I could only find the all black at best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would be 5 stars if not for the monthly bill.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell itself works great but won't do anything if you don't have the subscription plan. Also the doorbell plan can not be combined with the regular ARLO camera plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell work’s awesome. The view that it gives is incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as sensitive as the Ring doorbell I had previously but haven't had any problems with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek looking. Great camera! Especially at night!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo doorbell

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This door bell will go great with my other ARLO products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell. Great features such as customizable sensitivity. Minimal delay in response but have yet to have a wireless camera that isn’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ding Dong!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so happy to hear Arlo came out with a video doorbell! This ties into our Arlo Pro security camera setup nicely. We haven’t had any problems with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has gotten better with use

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good product to use but some issues with the app and doorbell functionality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Alexa worked, now it doesn't

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned for 2 years and was mostly pleased (4 stars), but one of my pet peeves is bait and switch. A product that works fine, suddenly stops working fine after a software update. One of the features of the doorbell is Alexa integration. Alexa notifies you if there is motion at the door. Well, it worked great untill a few months back. Now it falsely notifies of motion constantly. The Arlo app itself doesn't send a motion notification, only Alexa - so it has something to do with integration. And, per the official forums, lots of people have this problem with no solution. Arlo response "working as designed", Well that's crap. It worked, now it doesn't. I still have products from 20-30 years ago that still work exactly as designed with no loss of functionality. Is it really so hard to make sure your products continue to provide the functionality you promised when you sold them.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello CoolHipPatriotGeekyNerd,

      Thank you for taking the time to share your review. Your feedback will be shared with the appropriate team. For further assistance or information, please navigate to Settings > Support within the Arlo app for service options available to you.

      Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Perfect security add on for your house!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Quick and easy setup! Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little while for the company to get the free trial initiated, but it has worked well. I would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arlo DB

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is not quite as clear as my last Ring doorbell. Did not realize that I needed to subscribe for service to retain videos after the first three months of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nice doorbell camera

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for home use. The camera was easy to install and still keeps the original doorbell as well as not having to recharge batteries. The camera is clear and works well in dark and light - This one has very little latency /delay between the triggered motion and the actual camera results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great doorbell for the price. Good cost/performance ratio

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Like the product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I like it would recommend it we have 2 of them gave one to my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple to install when wired is not an option. Easy to use app and the battery lasts much longer than the Arlo Pro4 camera batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Video Doorbell

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to our regular Arlo camera system. I love that we are not forced into paying for a cloud storage system like other video doorbells (RING).

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not ready for prime time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Arlo Video Doorbell. Same problems with both. The angle plate makes installation difficult. It warps easy, making connecting the actual camera to the baseplate challenging, if not impossible. The screws and anchors need to be drilled at an angle. Getting the correct angle if you're drilling in stucco with a masonry bit is not covered in any instructions. Stucco is not meant to be drilled that way. Try it and you see how it spalls off, requiring a stucco patch. The integration with with the Arlo App is purely cosmetic. There doesn't seem to be any real advantage to sticking with Arlo versus any other more reliable doorbell. The worst aspect is the WiFi connectivity. This DOES NOT connect to your base station. It uses WiFi and mimics connectivity through the app. The lag is SO bad, using a consistent Arlo device renders it ineffective.

    No, I would not recommend this to a friend