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Customer reviews

Rating 4.4 out of 5 stars with 3091 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Essential Wi-Fi Smart Video Doorbell's excellent video quality and ease of use, along with its relatively straightforward installation process. Positive feedback also highlights the motion detection and night vision capabilities. However, some users experienced issues with the product's reliability and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,091 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Had a great clarity and works perfect. Starts recording before the person is in front of the door. We love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with Arlo Pro2 and they were easy to setup. Peace of mind knowing what's going on around the home when both away and at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish you could add another phone and not be disconnected if both people view at same time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product but setup is complicated..It is worth product against money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works with my existing door bell chime. Particularly like the ability to define activity zones. Prior to setting them up, every time a car drove by the app alerted me to activity. Now I only get alerted when someone approaches the front porch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the night quality and it would have lags

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Stops detection activity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Arlo doorbell for exactly 1 year now and all of a sudden it stops detecting motion, packages, people, animals, everything. So I go to the app and check settings and it works, for a day or two. So I reset it and it works, for a day or two. So I contact Arlo and get sent through the standard try this try that, even though I’ve explained to them I’ve already done this. 5 hours later I have no answers why the doorbell goes to sleep and doesn’t wake to activity. This doorbell is totally unreliable. I install these and other tech products for my clients and will have to axe this one from the list.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Wallman,

      Thank you for taking the time to share your review. Our team would appreciate the opportunity to review your case. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, the email address linked to your Arlo account, contact number including time, and your case number.

      Best Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Love Arlo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have arlo cameras and couldn’t wait for Arlo to come out with a video doorbell. I already have a hardwire doorbell so it was perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less obtrusive than Ring but wish zones were available in free form (vs just rectangles)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo works!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't tried any other similar devices, but after four months I couldn't be more pleased with the function of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how Arlo products all work together

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Arlo cameras, Arlo baby, and now the Arlo doorbell. The devices all work together very well. The Arlo app is easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better connection than ring pro.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better connection than ring pro. Replaced ring pro because it always went off line. Arlo has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can see you!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother. He no longer has to go to the door to see who’s there. Loves it especially when not at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good video doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working good. We did have to have someone to help put it in but found out we needed more bolts. Simple fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than it’s competitors

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is very user friendly. I have this and cameras. Way better than Ring. I set my moms ring and it’s very complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Perfect for what I need it. Nice Design and Works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far we like this doorbell for security reasons.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had looked at other products, but chose this one as I have other Arlo cameras which we so far like them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the only product to have 180 degree viewing angle which covers the complete front yard. Great product and features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt so pleased with this. I ended up tying it into my other cameras, but I ended up returning it and getting another Arlo pro 4 instead bc the quality wasn't as good. Also if you have an older house, you most likely will have to upgrade your doorbell transformer which could be a little pain.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello TheTechGuy24,
      Thank you for taking the time in sharing your Arlo Video Doorbell Wired experience and for being a loyal Arlo customer. Your experience will be shared with the appropriate teams. If you need additional assistance, please do not hesitate to reach out to our Support team, by visiting: https://www.arlo.com/en-us/support/contact.aspx
      Best Regards,
      Arlo Team
      ^KN arlo_us

  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Not a Good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of Arlo and currently have 3 cameras, one of which is wireless. I purchased the Arlo doorbell and after several hours of attempting to install and failing it was determined that my doorbell was too old to be used with the Arlo.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for sharing your Arlo Video Doorbell experience and for being a loyal Arlo customer. We are sorry to hear that it was not compatible with your current doorbell setup. Your feedback will be provided to the appropriate team. ^KN arlo_us