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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Essential Wi-Fi Smart Video Doorbell for its superior overall performance and great video quality. Users find it easy to install and appreciate the incredible battery life. Some customers have reported minor connectivity issues, and a few find the app not so easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,501 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great doorbell with amazing function

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an Arlo user for over 3 years and this doorbell follows in the footsteps of great quality, function, and ease of setup. Ive been very impressed so far with my expectations have being met. I like that its kept separate in operation from my other security cameras but still being controlled by the same app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    4 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is really good but the reason why I didn’t give 5 stars is because the time it take for the live feed for the camera to load and the delay in the live speech from the app to the actual device itself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease, Video quality

    Rated 5 out of 5 stars

    Doorbell security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell! Easy install and hook up! Video good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to take the battery out. You don’t need the subscription to keep it working. Last for a while and there’s different settings in the app you can mess around with if you get their other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient nice sze very good when hiding in spaces that are not noticeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease, Video quality

    Rated 5 out of 5 stars

    Arlo doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!! Easy hook up!! Clear Cameras !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Calls you when doorbell is pressed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Ring Doorbell, overall I am very pleased. It helps me keep everything in sync with my Arlo Cameras, but my favorite feature is that you get a call on your phone rather than a alert when the doorbell is pressed rather than a simple notification that can be missed. The down side is theres no settings to control the motion sensors like in the Ring app and if its rainy or foggy day forget about being able to see whose at your door.

    I would recommend this to a friend
  • Cons mentioned:
    Response time
    Best Buy Employee

    Rated 4 out of 5 stars

    Solid Video Doorbell

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Arlo's system does lag with live feeds by a large amount, but I can always rely on their products to identify what I need to see; same with this doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Finally Arlo also orivides doorbell with video

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally switched from Ring to Arlo doorbell, now that they have a video camera. No subscription needed since ee have already the base unit that allows to store onto a storage card. Quality of video seems also better.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    A reasonably priced smart doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app has some difficulty loading in a timely manner despite proximity to router. Camera and voice quality are good. Cost is reasonable, but you do need a subscription to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Doorbell Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great responsiveness and application. Clear and bright night vision. Wish it worked with Google home

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Some what ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the biggest fan of it but it’s ok for the video quality..I like that the video is clear and that you are able to talk through it if needed..when it detects a motion it does send you a message letting you know if it’s a person, vehicle, animal or package...I also like that you can hear what the person is saying while it recording.. I do not like the fact that sometimes it does not let you know if there is activity going on.. I had visitor in his car out side while I was out and I didn’t not received a message until my visit called me letting me know they were outside on my driveway waiting on me... I was pretty upset but it does seem it gets most of the activities... also idk if it’s just ours but it does not ring my doorbell it only sends me a message to my phone and it makes a sound but you can only hear it if your close by.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Unexpected Utility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, easy installation, and the test trial is for a good amount of time. There is a video doorbell call feature when the center button is pushed. If you are looking for a doorcam that will text you like a bad first date then look no further. My gf and I feel safer with it. 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can receive calls to see whose at front door

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Good doorbell replacement - get a chime too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and install once I had the phone app and since I already had an Arlo video system up and running. I don't like the fact that it would be easy to steal the unit - it detaches from the mounting bracket with a pin tool - its not keyed. If I was a porch thief, I would just take the Arlo doorbell with the package - why not. This doorbell is pretty useless without your phone (it rings through to your phone as a call with a 10 second delay). I immediatly had to get a Chime add-on so it acts like a normal doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated with 4 starts because I have the essential wire-free doorbell only for a week. It’s not enough time to review a product but yes, so far works great

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    it's an ok door camera, membership is fair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it at first, but the lag time is horrible. By the time I'm alerted either the person is already gone or the has pressed the button more than once. The video quality it ok. I set the motion sensor area and still get everything outside the motion sensor area. The speaker doesn't work when the door chime is pressed and I answer. So if I can't come to the door or need to instruct someone to just leave a package at the door or to give me a second, it's useless.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thank you for your review. The delay you are experiencing is normal behavior. A slight delay is expected as the camera must communicate with the Arlo cloud when live streaming. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good Doorbell camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was fast and the quality is great. Just wish it could be a little more stable against the wall. If someone wanted to, it would be easy to come right up to it and rio it off.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but not so easy to use if you are not tech savvy. The response to the phone is slow so people stand for a bit before you know they are there.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo Doorbell Camera. Clean and Clear video. It’s the extra security I needed living alone for the first time. Apt friendly. I love that it came with a tilt mount. It gets the full view entering my apt plus more. Thank you Arlo!! You did your thing!!

    I would recommend this to a friend