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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Essential Wi-Fi Smart Video Doorbell for its superior overall performance and great video quality. Users find it easy to install and appreciate the incredible battery life. Some customers have reported minor connectivity issues, and a few find the app not so easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,501 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. Poor quality also can be because our wifi sucks and takes forever to connect when someone rings the doorbell. The picture is clear so thats good. Its more the lag and connecting part also dont like the fact that only one person has access to view the camera you can add a person but it boots you off it more than once person is on the app so its kind of useless for me to have.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just a door bell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device but prefer to buy a set that includes more devices for other areas of my place, as a combo

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    I spy with my little eye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, if you have some other doorbell camera, I'm sure a brand will "ring"-a-bell for you - carefully remove that stupid cover that always fights you, carefully remove the screws with your right hand, place them into your left hand - and chuck them into your neighbors yard - or trashcan.... yeah, trashcan is better. The ARLO Doorbell is hands down the best device you can get. I have had every configuration of door cam since the first gasoline powered version hit the market and this out performs them all. It has been up for 4 weeks and the battery is still full. I have it on full blast so it alerts me to flys going by - and STILL the battery is just chillin . . Best Product of its category - get one or two. Trust me.. oh, and no, I dont work for them, yes I have other Arlo cameras and yes, those work really well too...

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Excellent doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install (we used wire connection, not battery) and connect to home wifi. You can set a range for alerts so you're not getting alerts every time a car drives past. So far, we're satisfied and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your front door!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed these at my parent's home and they really enjoy being able to see people at their door before answering.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The best for a low price too

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first ring bell camera I could not be happier if it takes anything from small animals to people and it tells you and ignorance is the difference between people and and small animals like cats and dogs

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera! Love the video quality. Will be buying outdoor cameras as well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security Away from home

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo Convenient! Can see at all times who is at my door! When doorbell rings it goes to my phone & can answer & talk to outsider as if I were home.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but great if you get it on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know if due to our internet connection but video feed lags a bit and connecting to the camera takes a while. Sometimes video is scrambled but when it works it’s fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease
    Cons mentioned:
    App usability, Size

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but app not so easy. Colors are good, sound was excellent. Little bulky but overall good door bell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Ring for so many years. I should've upgraded sooner. The quality of the video is so much clearer. I love that it calls your phone when someone rings the bell. The best decision I made was to switch to Arlo!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Installation ease

    Rated 5 out of 5 stars

    Excellent Quality and Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up. The picture and sound quality are excellent. My only complaint, and maybe because i have the wireless version, is there is a slight delay on when i receive the alert from motion detection. It usually comes through to me once the person is walking away, if it’s a delivery. Other than that, long battery life and has made me feel more secure at home to know who is coming and going. Would love to see the individual brands like Arlo, Ring, etc. sell, as an accessory, the no damage door mount that for those of us in apartments or in an HOA that doesn’t allow mounting to the exterior of the building. The generic ones found on other sites don’t fit exactly and i think there would be a great market for them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease, Video quality

    Rated 5 out of 5 stars

    Great wire-free option for a video doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup! The video quality exceeded our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect companion to Arlo security cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and easy to set-up. I already had the Arlo 2 camera system, and adding the video doorbell was very quick and easy. High quality video and audio. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from the ring, video doorbell to this. Couldn’t be happier! Lag is less, and the picture quality is absolutely better. Not to mention, it has a sleek appearance. I absolutely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from the ring, video doorbell to this. Couldn’t be happier! Lag is less, and the picture quality is absolutely better. Not to mention, it has a sleek appearance. I absolutely recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ratings for this device are very high on almost every website and I was a bit confused about that. It feels like an okay quality device but that’s about it. I didn’t particularly enjoy the lag between the button press and the chime going off. In my opinion, the chime should be sold with this together. Having to go to the store and spend another $50 left a poor taste in my mouth. I ended up switching to google

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but the motion detects a little late. And you have to be closer to the camera than I prefer other than that good video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another GREAT Arlo Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo door bell works flawlessly with no issues. My wife and I love it. We do not often hear when someone knocks on the door so the notification on the phone is great especially when we are in the back yard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice doorbell

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research we chose this Arlo video doorbell and it has worked as described. The app is good but you need the monthly fee to access all archived videos. Overall, happy with this purchase

    I would recommend this to a friend