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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Essential Wi-Fi Smart Video Doorbell for its superior overall performance and great video quality. Users find it easy to install and appreciate the incredible battery life. Some customers have reported minor connectivity issues, and a few find the app not so easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,501 reviews
  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Arlo video doorbell is weir free but you are supposes be able to wire it in to your doorbell wires to charge it when it go below 65% but that don't work. I had to buy another battery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up with our existing Arlo system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture quality but you are unable to review footage without subscription soooo pretty much useless.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kurt

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Awesome doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and install. Exactly what we were looking for to go with our Arlo camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Great Video Doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality videos that are so sharp and clear. Easy to install. Battery is hardly even used and I have a lot of activity. Makes me feel more secure in my home. Highly recommended. Great value Videos at night are just as clear and bright as if they were recorded at noon

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease, Overall performance

    Rated 5 out of 5 stars

    Works as advertised! 5 out of 5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of my favorite purchases. It works as advertised. As a person who works at home, this video doorbell allows me to answer the door from the comfort of my home office chair, as well as across town, while out to dinner. Easy to set up, and easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease
    Cons mentioned:
    App usability

    Rated 3 out of 5 stars

    Arlo Wireless Video Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install the doorbell unit but the app is not that easy to follow. The battery life expectations are suspect as I had to recharge the battery after the first two weeks. The jury is still out as to whether I need to do this every two weeks as I have only had this for 3 three weeks. For now I put yes in the buy recommendation but if I need to charge the battery every two weeks that will change

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello jjkksa,

      Thank you for taking the time to share your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Doorbell Cam that often is an extra Security Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added benefit is it often acts as a security camera. The Arlo doorbell detects and alerts to nearby activity even if no one presses its button. The wireless feature (battery is long lasting) provides flexibility in placement location. The video quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Worth it -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I thought - being a wireless system- took a little bit to get it set up. Had to reconfigure our Wi-Fi to add a 2.4ghz connection. But very please with the outcome. It’s Big though - for a Doorbell - but works great once set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love IT!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. Most days I’m home by myself so it adds extra security. It’s very convenient to do a check in even away from home. I never knew the amount of activity that occurs during the day when I’m working until I got this device !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great price for your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo door bell has great features, first Installation is super easy. Second setup was even easier, and third picture quality is so clear. Now I get notifications on my phone every time a person step in the alert zone, so no more missing packages for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease, Overall performance

    Rated 4 out of 5 stars

    Great doorbell need a upgraded battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking doorbell and easy to install works perfectly with my smart home setup. Battery life doesn’t last as long as I thought it would but it’s not that bad.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 4 out of 5 stars

    Arlo doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many arlo products. This doorbell captures movement well and the quality of the video is good. I am able to detect the person or animal that doorbell picks up easily. I

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doorbell works great, motion detection is iffy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Arlo, I have cameras and wanted to add the doorbell, due to an office elsewhere on the property. Need to redirect folks to the proper place. That works well. Added the wireless chimes and am satisfied with the doorbell function. I can't give it 5 stars as motion detection is not quick enough to show dash and drop package delivery. The door looks out to the driveway and cars coming down the drive do not trigger camera videos. But as a doorbell, accessible from other locations on the property, works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it hooked up for a couple weeks. Works great! Only downfall is I’m not able to delete multiple videos at a time on my iPhone and the live and video do not load very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high quality. Highly recommended. Arlo is best security camera brand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 4 out of 5 stars

    Not bad at all!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I’m replacing my Rig doorbell. I like the sleek design of the Arlo and it’s fairly easy to install. My main dislike is the range of view for notifications. My Ring would send me notifications from the street (about 150 to 200 feet) away. This is about 15’ and I’ve only seen when people are leaving not as they approach. Additionally my picture was much clearer with the Ring. That being said, I had 2 Ring doorbell cameras die within 3 years so I moved on. Overall I would recommend this, it not a bad deal at all, it’s just different.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Arlo Wireless Video Doorbell worth getting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up, picture quality is excellent. Not sure if I need the continued subscription service that calls my phone when someone rings the doorbell, but it works. Battery life is good even if it regularly sends videos to the web.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great quality, but some lag

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the image quality and range of the camera is excellent! I love that you can see everything very clearly and can even zoom in a good bit. Not to mention the design looks nicer than some other doorbell cams. There is some lag though from the time it takes someone to ring the doorbell to getting connected to the camera and communicating with them. I live in a small apartment, so it’s usually faster for me to just look through the peephole and answer the door. Also, I’m trying to get my Samsung TV to show video when someone rings the doorbell; working with support on that, but no luck yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Installation ease

    Rated 4 out of 5 stars

    Meh on battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. There is a 5 second delay in live footage. Camera features are great. Battery life in ok.

    I would recommend this to a friend