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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Essential Wi-Fi Smart Video Doorbell for its superior overall performance and great video quality. Users find it easy to install and appreciate the incredible battery life. Some customers have reported minor connectivity issues, and a few find the app not so easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,501 reviews
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Go with the Wired version, if possible.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality in the camera is amazing, however it has a little bit of a hit and miss on the detection zone. Since it’s a wireless camera (even tho it was wired) the camera is never fully active and sometimes missed motion, even if a person quickly dropped a package and was quick about. If you have the wiring, go with the WIRED version that captures the complete activity, as soon as a person or something gets in the zone. If you are unable to use the Wired version, this was the best wireless doorbell that I tested.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello DeshMindER,

      Thanks for your feedback. Increasing the sensitivity level of your camera can help detect motion quicker. See steps here : https://kb.arlo.com/1015583/.

      To further check the settings and setup of your camera, please contact support here : https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 3 out of 5 stars

    Charge my life away

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! But hate having to need to charge it frequently. Would hardwire it but it’s quite difficult for my house. Otherwise it works well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for Arlo users

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fairly well if you are already in the Arlo family of cameras. Have used others since purchasing this like I like better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo wireless doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell really belongs facing forward, not off to the side of the door. The doorbell works great and uses very little battery and provides a clear image (even through the screen enclosure) of a person coming to the door.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera functions very well. Sharp images & wide viewing angle. Would definitely buy again! Only issue, is battery life. Have to recharge after 2 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Great door bell, simpler install than wired.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents to help them secure their home. Install was pretty straight forward, did have to reboot the Android phone during install to get it to complete, but eventually everything worked as it should. Trickle charger has been working.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Pro Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved and had the basic Arlo Cameras at our old home. Decided to splurge on their Pro camera. Glad I did. Clearer video. Color and spotlight is a great extra feature. We installed two cameras. Loving them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clear and accurate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my lil Arlo!!! I was drawn to it because of the name being close to my husbands name.... (Arlyn) I read reviews and was like "I'M GONNA FOR IT" this Arlo is ours...... and the reviews were great and the product is awesome!!!! Again love my lil ARLO..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo video doorbell

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good door bell but need a subscription to library videos. You can also purchase an optional chime. Battery life is good. Still seeing if I'm able to connect to my hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and time from motion detection/door bell ring to phone notification is fast. I use mine with an iPhone and when someone rings, it will show up as a phone call to answer. Also, during the call, touch Arlo on your phone call screen to see video.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that we have to have a monthly contract for it to truly work well. The battery doesn't last long.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Installation ease

    Rated 4 out of 5 stars

    Arlo wireless doorbell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Video Doorbell in a wireless option is awesome. Easy and quick setup, paired with the Arlo Chime and it is a great addition to my camera system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this camera to anyone. Bad product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old doorbell quit workimg and my electrician wasnt able to fix it. I purchased the wireless Arlo doorbell camera and the installation was easy and quick. I am able to recharge the battery - very simple to do as well! A great purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Doorbell that rocks!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although syncing with the hub was a little troublesome, everything works better than expected!! I love the fact that the doorbell call you, instead of just receiving a notification!! Best purchase this year!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new doorbell. It was easy to setup, is good quality and the picture is terrific. I also like the two way talk feature. The Arlo Smart system of notifying me via alert if it is a person, package or vehicle is also helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and set up with minimal tools and minimal time. Bought with the Arlo chime and the 1 work great together.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Get It!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best doorbell ever!!! Viewing everything in 4k is simply amazing!!! And you can listen in clarity!!! There is a slight delay in audio when speaking through the doorbell but nothing to serious!!! It's truly the best doorbell out there!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera. The camera view is very wide and broad. It works with alexa. Nigh vision look really good. You will not miss anything no matter how close someone get to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, clear picture quality battery last me about a week until i have to charge it since i did not hard wire it in. Rings on your phone when the button is pressed nice to have specially when keeping track of packages being left.

    I would recommend this to a friend