Customer Ratings & Reviews
- Model:
- AVD2001B-100NAS
- SKU:
- 6438207
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Essential Wi-Fi Smart Video Doorbell for its superior overall performance and great video quality. Users find it easy to install and appreciate the incredible battery life. Some customers have reported minor connectivity issues, and a few find the app not so easy to use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation ease
Easy to use and install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was really use to install. No wires, no drilling holes it was simply too easy!
I would recommend this to a friend - Cons mentioned:Connectivity
Didn’t function properly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn t get notified Video was delayed Video had colored vertical lines covering up who was at the door Did not function properly at all Waiting for Best Buy tech to come and u install it
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Linda,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Works great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. I love that I can see and speak to whoever is at my door whether I’m home or not.
I would recommend this to a friend- Pros mentioned:Installation ease
great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful product, easy to install & set up. Arlo is definitely the way to go!
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Don’t have to pay for the big name to get good results and has great picture quality
I would recommend this to a friend - Cons mentioned:Connectivity
Connection to echo show suck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery could last longer. Also it seems like it would be very easy to steal. The bad part is most of the time it won’t connect instantly with the Amazon Alexa echo show 8. If they fix that then it’s 5 stars!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.
In order to better assist with the slow connection to your Amazon Alexa Echo Show, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Super
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. I combined with the arlo cameras. It works perfect. I don’t need to be home to answer the door bell
I would recommend this to a friend - Cons mentioned:Connectivity
5g connectable?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've mounted, but not used my camera as of date. I assumed easy to do (installation easy), bu connectivity to my 5G house wifi is not so easy. Arlo customer service had no advice for this. I will continue consultation advice alternatives and complete as time permits.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Mountaproblem,
We appreciate your time writing your feedback about your Arlo Essential Video Doorbell Wire-Free camera. We want to mention that the camera only connects to your 2.4GHz band of your network as this provides better range compared to 5GHz band.
Please let us know if we can be of assistance with your system by contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Pros mentioned:Overall performance
Door bell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture quality and sound. Looks nice on house. Worked n pairs easily to the arlo camera system.
I would recommend this to a friend - Cons mentioned:Connectivity
Disappointing from Arlo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a fan of Arlo products. I've got 5 cameras and a motion sensor so when I decided to try this after waiting patiently, I'm thoroughly disappointed. Setup was easy which is great because it CONSTANTLY goes offline and you have to reset it back up. All of my other Arlo devices never go offline, yet I have to reset this almost every day, sometimes more than once a day. Troubleshot with support and it was just resetting it. Firmware has been updated and I have strong wifi (2.4 and 5.0 - you have to make sure it's on 2.4 which it is). Disappointed. Thinking about eating the cost and going back to Ring.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Abacoobie,
Thanks for sharing your Arlo Essential Video Doorbell Wire-Free camera experience. As there could be few different conditions as to why the camera goes offline, we would like to help investigate this with you. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Pros mentioned:Video quality
Arlo Doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now this is the best device you can buy, its clear and I love the way it rings to my phone if someone is at my door
I would recommend this to a friend - Pros mentioned:Overall performance
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear pic and great doorbell good addition to the rest of the cameras
I would recommend this to a friend - Pros mentioned:Video quality
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear crisp video. easily syncs to my Google Nest. Highly recommend.
I would recommend this to a friend - Pros mentioned:Video quality
Overall
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online shipping was fast great doorbell camera set up was easy and video quality is great worth the brand.
I would recommend this to a friend Spend the extra money for a ring
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get a ring instead. This thing worked well for a couple months then it was down right terrible
No, I would not recommend this to a friend- Pros mentioned:Video quality
Happy buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell video is so reliable and clear! It is so much better than our old Ring
I would recommend this to a friend - Pros mentioned:Video quality
Great Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this item. We already had the Arlo security cameras, so this worked very well with our system.
I would recommend this to a friend Mr Aik
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wire free video doorbell has performed as expected as a unit and I love it. My only issue is that when I connected a power source to it using a recommended adapter, expecting the battery to auto charge and save me the hassles of always removing the door bell for battery recharge when the battery drains, it does not do that.
I would recommend this to a friend- Pros mentioned:Installation ease
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy set up. Love that fact that I can set zones. I was easily able to connect this to my existing account.
I would recommend this to a friend - Pros mentioned:Video quality
arlo doorbell
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This arlo doorbell camera seems to work good and would recommend it to anyone that has arlo cameras.
I would recommend this to a friend