Customer Ratings & Reviews
- Model:
- AVD2001B-100NAS
- SKU:
- 6438207
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Bad Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very short battery life. Constantly losing connection, but cameras never lose connection
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. If your Arlo camera is loosing connection, please follow these troubleshooting steps: https://kb.arlo.com/1133448.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Device discovery step stalled but was able to pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairing may be easier if we could select from a connected wifi account instead of manually entering the user/pass which led to extended setup time.
I would recommend this to a friendSafety first
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lil gem provides communication and a visual of who and how many people are at your door before opening up..a very affordable/valuable purchase.
I would recommend this to a friendInstall Still Waiting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work not yet complete to install. 5 weeks of waiting already.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Arlo Essential Video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will not connect to the Arlo app. Waste of money. Do not buy it!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Beverly,
If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team
Perfect Combination
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is a perfect combination of a traditional doorbell and a wireless camera. I love the fact I can put it exactly where I want it with no need for wires. This completes my Arlo setup and I couldn't be happier with it.
I would recommend this to a friendMr
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good investment. It overheats sometimes. You have to charge at least once every 10 days
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Samuel,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.
To address the overheating concern, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
It was great for the 3 weeks it worked.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked it while it worked. It was great having notifications when our packages arrived during the holiday season. Then, 3 weeks in, it just stopped. I charged the battery, went through all the troubleshooting. Did a factory reset (really, why should I have to do that after 3 weeks?). Still nothing. Don't waste your money on this piece of junk.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Derek,
Thanks for sharing your review. We like to learn more about your cameras not working after 3 weeks of usage concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I finally got one of these. Lived for 7 years without a doorbell. Now I know when someone's in front of my house even when I'm not home. And the doorbell calls my phone!
I would recommend this to a friendWorriedMama
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Works well. Best Buy Geek squad installed it because we were having difficulty. It appeared easy, however, after several attempts we called the Geek Squad. It was operational immediately.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot but if the plastic quality was better than what it is i would be in love with it
I would recommend this to a friendDoorbelk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should come with the speaker for when someone rings the bell. I think i have a phone call when simeone rings it
I would recommend this to a friendWaste of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. Half the time it doesn't pick up activity. On humid evenings, forget getting any video. Had a huge bear walk down our driveway and this doorbell got zero footage. The bear was litteraly walking right towards the door until he stepped to go down the side of the house.
No, I would not recommend this to a friendBig disappointment
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish that this product would work as advertised.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Piece of mind
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this purchase, the app is a little laggy which is why I only gave it 4 stars and the battery doesn’t last as long as I would like.
I would recommend this to a friendMembership $$$$
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps going out and now they are charging a a arm and leg for membership.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture is clear, but when doorbell is pressed, and my phone rings I can't hear the person outside.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Hstar,
We appreciate you for taking the time in sharing your feedback about your Arlo Video Doorbell camera experience.
To help you check the setup and settings of your camera and ensure that they are configured to meet your expectations, please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Regards,
Arlo Team
^RM
Arlo door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the view it gives! Love being able to talk with people at my door also when I am away
I would recommend this to a friendno title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You still have my account messed up. My first name is Elinor but I go by my middle name Diane. When I ordered the door bell I also ordered a tv that had to be cancelled because the kitchen hasnot been finished remodeling. I recently ordered a chime. Also 2 years I was supposed to get credit for buying an oven/microwave. Miguel Gonzales told me I had 3 accounts. Please call me 7602339922
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Ellie,
We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Video doorbell no brainer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought both the wire and wire free versions. Arlo makes superior products. Best Buy is the place to shop because the employees are knowledgeable and helpful with getting you the correct product
I would recommend this to a friend