Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Essential Wi-Fi Smart Video Doorbell for its superior overall performance and great video quality. Users find it easy to install and appreciate the incredible battery life. Some customers have reported minor connectivity issues, and a few find the app not so easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,501 reviews
  • Rated 2 out of 5 stars

    Subscription required

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because you must have a subscription to maintain it

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Good doorbell but could be better

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like the fact that you need a subscription to fully take advantage of this doorbell. Great integration with Apple home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool wireless doorbell . Only thing that sucks is that You have to pay after 3 months you have to pay .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth. After you buy they start to send you subscriptions notifications and then, one day, just don’t work anymore , so, you paid more then a 100 for something that work for 60 days only , ridiculous

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted a video doorbell! I couldn’t get the wired version due to the fact my chime box was to weak. This product came right on time! I am really enjoying it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    N/a

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It occasionally mulfunctioned so I generally don't like it.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Samuel,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Wanted it to be better.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this to be better. I bought a separate base to try and increase the range, but continually run into video quality errors. For comparison, I have the hard-wire version and have zero issues. Of course, I realize that this one can be hardwired, but that's not an option in this case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arlo doorbell camera really provides a great range of sight. It’s phone alert is a plus because you are informed that someone is at your door from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wired version was installed instead. The wire-free device is to be returned to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very helpfull, installed, setup and showed me how to use the app on my phone. Anwered all my questions and were very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring a ding ding

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with door bell has pleasant ring tone not loud at all.would recommend this very affordable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Device

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Arlo because of ratings and size. Set up was easy. Pairings to phone and Alexa were a snap. View range and clarity are excellent. I am impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid item works great best bang for buck!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with product.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product allows viewing of activity at and around my front door thereby providing added security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m an Arlo Fan!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I only have one suggestion. Make it capable with Apple Home like the rest of the Arlo products I own please, and thank you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy if you have 5G

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get any support to how to use it for a 5G Network they suck and I wasted my money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Video Doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing but app is slow and very buggy. Cant put in my address for e911.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great doorbell but doesn’t support HomeKit.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell and my only gripe is that it doesn’t support HomeKit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok so far, its been 3wks and 1 reset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so far, its been 3wks and 1 reset!! ?????????????!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice item

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is pretty good. Wish it would last longer in battery life.

    I would recommend this to a friend