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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Essential Wi-Fi Smart Video Doorbell for its superior overall performance and great video quality. Users find it easy to install and appreciate the incredible battery life. Some customers have reported minor connectivity issues, and a few find the app not so easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,501 reviews
  • Rated 5 out of 5 stars

    Love the wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my Arlo cameras and so glad they have the wireless doorbell. It’s so worth the extra to not have to worry about wiring it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease, Motion detection, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Gain peace of mind with this wireless doorbell!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom Line: The Arlo Essential Video Doorbell Wire-free is a solid product that delivers all of its features. Pros: easy installation; good video quality; solid motion / object detection and alert system; included three month subscription to Arlo Smart. Cons: 3 month Arlo Smart trial began immediately for me upon setup; can’t seem to disable recording on audio. Review: Setup was straightforward and simple: charge the removable battery, download the app, create an Arlo account, and connect the doorbell (the camera on the doorbell scans a code on your phone). The app then guides you through proper placement of the doorbell outside. Since I wasn’t connecting a wired door chime, this was was as easy as installing the mounting plate with two screws. The lens produces good picture/video quality (both day and night vision), although the wide angle means you will get some fish-eye distortion on the sides of the image. Motion detection works well, and you can customize the activity zones on the app to filter out unwanted areas of view. The camera can also detect objects, and my dog is identified as a pet when he comes into view of the camera (versus when a person is at the door). Clips are easy to review with the included 3 month trial of Arlo Smart. I can’t speak to battery life yet (I’ve only had it installed a week), but I suspect I’ll get a month or more out of normal usage. Of course results will vary depending on how often you live stream and/or record. One minor issue was that my 3 month free trial to Arlo Smart seems to have begun as soon as I set up the account and connected the doorbell to the app. I would have preferred to have been able to activate the trial subscription and other features manually. The biggest issue I have with the Arlo Wireless doorbell is that it seems to record when it detects motion OR audio, and there does not seem to be a way to disable audio detection. This is somewhat problematic for me, given that I live in a townhouse with a shared porch with neighbors who are fairly noisy and in and out of the front door regularly. I have my motion zones set only to my side of the porch, but recording still seems to trigger on audio. My current workaround is to disable alerts when I’m home, although I would rather have it armed all of the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aware from a distance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can know see who’s at my door at the ease of looking at my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stihlworker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. the mounting option should allow for siding where the unit can be level. easy set up solar option would be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No disappointment, works as advertised. Only thing that sucks is the subscription but it looks to be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the doorbell to our security system to complete the all-around package. Also highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Only little thing is do NOT lose the tool to open it. You will need it to get to the battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised...great viewing area.have been using arlo product for awhile now with no disapointments!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Works very well. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this doorbell and camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell. We use it as a camera at our office. the only thing is that is only works on the 2.4ghz network over wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Wireless Door bell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase and very satisfied with the product. We are happy with our choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome doorbell dose everything I need keeps property safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo is great. And having a little fun with it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jakeand his helper(sorry I forgot his name) did an awesome job seeing it up and explaining it. Love me some BB.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't really last that long. In less than 2 months its asking for a recharge. Images are clear if close by only. Mainly notifies if a person is near by, not everything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video doorbell system! Got the Arlo Ultra system not to long ago and love it! No problems so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo is not worth the cost

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the system over a year ago after my other arlo cam stopped working. could not get it working. its my opinion the entire system is not worth owning.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Gary,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product bought it for my parents for Christmas. They can use it with HomeKit so it’s easy for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product and a must have for your home ...I would highly recommend one .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    battery life and delay in video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is bigger than what i expected. It does its purpose in recording and showing what is at the door. I won't give it a higher rating beacuse of the delay in video and sound and also the battery dies very quickly

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello tina23tx,

      Thanks for sharing your review. There are ways to optimize motion detection of your Arlo cameras detailed here: https://kb.arlo.com/1015583. Get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, contact our support team at https://support.arlo.com. Our team will be more than happy to help.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Doorbell lost

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get through the set up because the battery dies on the middle of set up. When I plug it in again to charge it takes hours. It might be a good system if the battery last beyond set up.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us