Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,501 reviews
  • Rated 5 out of 5 stars

    Game Changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting the Arlo WF Doorbell in place gives me a more secure feel for our home. It has great optics and really has a wide angle of view and coverage. Top Notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with clarity and easy to instal. Not sure about mount. Bought two doorbells and 5 outside. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very impressive camera resolution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive camera resolution but concerns over time it takes to charge battery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PERFORMS AS ADVERTISED -- HARD WIRED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this hard wired, and I have to say it has performed exactly as advertised. The lag time from receiving notification to viewing the live feed or snippet is minimal. I am using the slant mount, and it's just right for my front door. The plastic casing looks a little cheap along with my other front door hardware, but aesthetics aside, it does the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease, Video quality

    Rated 5 out of 5 stars

    Amazing Doorbell Cam!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality camera. The camera view is great. The timing of the notifications are spot on, and the set up was extremely easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Easy, and Clear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been putting off purchasing a video doorbell for awhile now because I dreaded the set up process. The Arlo Essential wireless door bell was easy to set up with the very clear directions and videos that the company provides. The fact that I didn’t have to hard wire this device was a blessing! However if you wanted to hard wire, they provided the wires to do so in the box. 10/10 would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like almost everything about this doorbell. The only thing needs to be improved is the lag for real-time video to be displayed on app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited when this doorbell was installed. We are so thankful for the peace of mind this has given us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Worth its weight in gold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tech. Excellent camera quality, works amazing. Will be recommending everyone I know to purchase Arlo

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease, Overall performance

    Rated 5 out of 5 stars

    Great doorbell!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home doorbell never worked and this has been a great addition. Easy to install and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found installation ray and was able to find a Utube video to learn how to use and understand the feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to the cameras we have and works great! Should have added sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Door!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have Doorbell! Super wide lens and great wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option but needs some work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far but has a delay on live video and voice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its all good unit the free trial is over.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had arlo cameras fora few years now. I bought this wireless doorbell because I like the arlo ecosystem. It even came with a free cloud storage trail. I have the VMB4000 base station which allows for direct storage. I thought I would go ahead and use the free trial then switch to the storage on my home base unit. Well it doe snot work like that arlo has become shady and the only way to be able to see your previous recordings is to pay for a monthly subscription. If this was the case it should be explained clearly when setting it up so people don't waste money on things like this. So my options are now to either buy a subscription or look for a new doorbell that allows me to keep my recordings local and review them whenever I want

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. Local Storage capabilities are currently available. Please restart your Arlo Smart Hub to ensure it's at the latest firmware update,

      If you are having trouble with recording to the hub, please read this article: https://kb.arlo.com/000062727. If further assistance is needed, please navigate to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Response time

    Rated 1 out of 5 stars

    Battery life and Features less than desired

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long awaited the Arlo Wire-free Video Doorbell to go with my Arlo Security Camera System only to be very disappointed. The Battery Life only lasts for about one week. Detecting motion a Front Door is sporadic. My Arlo camera picked up several deliveries and the Arlo Essential Wire-Free Camera recorded nothing. When the camera did work the response time was slow. By the time the Doorbell calls you and you connect your phone to the camera several seconds have gone by and the person is already walking away. I am very disappointed with this video doorbell. Adding another Arlo Pro 2 camera to my system works better, faster, and more accurate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wired to our existing doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our techs were amazing and it is wired to our existing doorbell. Wide angle for more protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and connect to my existing Arlo environment. The delay is still about 2-3 seconds but better than before due to this device connecting directly to wi-fi and not the arlo hub. Would recommend this as a replacement to the older wireless doorbell (that took AAs).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safer has never been easier!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Wire-Free Doorbell from Arlo after moving into a new subdivision, one of the best purchases I have made since moving in. I now know when I go out I will be able to see if any packages are on my doorstep or if anyone is trying to look at what's on my porch. The easy setup and the different levels of tracking you can set up on the camera are great!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    BIG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an arlo Wire-free doorbell as we were already invested in the arlo ecosystem. I like the design over some of the competition. My only complaint about the door bell is that its larger than it looks in most of the pictures (installed).

    I would recommend this to a friend