Customer Ratings & Reviews

We have had Arlo now for 2 years and aside from being a deterrent, its functionality is poor. I am shocked to see so many 5 star reviews. Activity zones and sensitivity settings don't work: We've tried adding activity zones, but they simply don't work. We adjusted the sensitivity... even at the lowest setting, everything is picked up. Unfortunately, what that means is every car that passes is a notification, every wind gust is a notification. We live in a neighborhood (not on a Main Street) and it still translates to 200-300 notifications a day. It is so hard to screen anything of importance. While it is all stored and we will have a record, it would be nice if we could actually set activity zones. Unacceptable DELAY time: When someone rings the doorbell, it rings to our phones. Answering is at least a 10 second delay. Speaking to the camera is an additional 5-7 second delay. Basically it is not practical or useful to try to communicate at all. Even worse, if you were viewing the camera and someone pushes the doorbell, it cuts the video feed and results in a 20+ second delay before I can view the camera again. Result, YOU CAN'T SEE WHO IS AT THE DOOR while they are at the door. Video quality: Blurry at best! While you can generally see the person's face who walks up to the door, you cannot even make out a business logo on their shirt. Additionally, we have had cars pull into our driveway (often to turn around), and you cannot see the license plate. If you do not know cars well, you will not be able to tell the make and model. Overall the video is low quality. In case someone is wondering, our house is setup with a very new mesh WIFI with Gig speed, so it is not a connectivity issue. This doorbell for reference is less than 10 feet away from the primary router.

Awesome video. Easy to install. I am very impressed w this product

Easy wireless set up, very responsive unit with clear quality streaming, love it!!!

excellent response time, great clarity, and field of vision is awesome.

Do not buy this! These are not the same as the old free subscription-less Arlo you used to love. You CANNOT view recordings on this without a pricey monthly Subscription.. BUYER BEWARE!!!!!!! Plus it picks up every car driving by and every leaf falling. You get alerts 24/7 but have no way of seeing why the camera went off unless you PAY FOR A SUBSCRIPTION. Arlo is over.

So fsr so good! Doorbell works perfectly with great videos.

So far so good! Just installed. Easy installation and Wi-Fi hook up.

Customizable high performance security device perfect for non-tech person!

This is that best video doorbell especially for those apartment living!

was easy to install and set up. Does what I need.

Easy to install and setup, does what I want it to, thanks!

Amazing quality and great range area for coverage.

Purchased in October 2021. This doorbell is absolute garbage. It never stays connected and it’s constantly saying to charge the battery. Even when the battery is fully charged (as in charging all night), 2 days later it’s telling me that the battery needs charged. We’ve tried multiple times to reach out to Arlo and getting through to someone is impossible. Save yourself the money and buy a Ring.

So far we like it. It does sometimes miss deliveries and sensativity is up. Also don't like the fact we have to add a chime if we want the traditional doorbell ring.

Tried the Arlo based on some online reviews. The UI is hectic and a little confusing at first, compared to the ring app. The Arlo looks nice and has cool lights, but fals short compared to the ring video doorbell. I’ll switch to a wired ring dooebell and I’d strongly suggest the ring products to anyone else.

Super comparable to the ring doorbell. Reasonable subscription prices and brings so much peace of mind to my home when it comes to security. The nice difference between Arlo and ring is the choice of doorbell sounds! Love it so far

We installed this doorbell on November 4, 2023, & it would not hook up to the internet. We were told that it should be returned. Went to Best Buy to return. They said they had a 15-day return policy. Arlo will not help either so I am out that money & have to purchase another one.

I bough this wired free version of the door bell because I initially bought the wired one and I had to change my transformer to have it to work. But this wire free was the solution to our need!

2345 The doorbell was what I was looking for because there is not an easy way to have a wired one in our home. It has a good video arrea and I like the pre-recorded responses.

I have T-Mobile 5g home Internet and unfortunately it doesn't connect to the network. I was very excited about this yhis camera but it has turn into a very stressful unpleasant experience. Will be returning it for a ring version