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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1498 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,498 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great quality videos returned due to battery issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, after a few months of use, the battery would not hold a charge. I took it to the Geek Squad for repair, and ended up exchanging it for a new one. When this doorbell works, it is really good. The picture quality is great even at night. Not sure what went wrong with battery, but I am glad I was able to exchange it. I still recommend this product and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big delay in real time video and recording. Quality is good.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Clif,

      Thank you for your review. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stuff that any home owner need to have for there house security

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Happy with my Arlo Wire free doorbell!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo wire free doorbell was easy to install, and works wonderful, we are happy with the purchase. The video quality is nice also!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use Video Doorbell.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great video capture and mtion sensor. Connects easy from a distance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Video bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good i gave a star cause it doesn't have the ring motion when someone pass by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera with a wireless approach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the camera. I dont have wires so i had to get the battery powered option but the key that give you to remove it works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Easy to set up and works with my current chime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo is awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one. I have 2 battery operated and one hatd wired. The clarity is better than most. All features work great with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Response time

    Rated 5 out of 5 stars

    Door bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good quality picture. The negative thing is always a few seconds behind behind. It has great speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Misses the mark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation instructions were not that good. Video is great. Had issues with operation. In my opinion this unit is not ready for prime time. Would not recommend any Arlo items because of there documentation and instructions.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for taking the time to write your experience. We'll share your feedback with the relevant team as your feedback helps us to improve our services. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great video door doorbell, easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has worked great so far. Very easy to install out of the box. User friendly, intuitive app, great video and sound quality. Excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Best doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is awesome has great video quality and battery lasts along time has been in use for a little over a month and battery life is still at 55 %

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I have had no issues with the camera. Easy install and no concerns with the camera quality!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The Longer I Own, the More I Regret

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you are subscribed to a subscription service this doorbell is great. It was easy to install and has a very clear picture, has great audio and the ability to set up activity zones. But when you let your subscription expire, all of the configuration features are put behind a paywall. No more activity zones, the camera continues to send notifications even when in "standby" or "home" mode, and your clips are no longer recorded and saved for your viewing in the app. I asked if these features would be usabel by purchasing a smarthub, and was told no. The longer I own Arlo products, the more I regret my purchase. I would recommend going with a different company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent and works perfectly! Customer service was awesome as well! I highly recommend this brand to anyone looking a doorbell camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great video doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and installation... Works great and is super easy to use. Took all of 10 minutes to install after charging the battery overnight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seeing eye camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a nice to have - a must have that gives us a heads-up when someone or something (hello UPS delivery package!) is outside our front door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install and the quality is awesome. battery life is about 3 weeks it could be better but not complaining with the quality of video.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Over three months of battery life on one charge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to go with the awesome Arlo camera system we use. The system is super easy to set up. I was concerned about getting a battery system and not using the wired option, but since our doorbell system was dead, I had no option. We bought this on Sept 29 and I had to recharge it for the first time on Dec 21 when the battery got to 15%. We get packages and front door visitors several times a week, so even with all those triggers, the battery lasted over three months. That's a winner for me!

    I would recommend this to a friend