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Customer Ratings & Reviews

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$67.99
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Comp. Value: $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

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Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,500 reviews
  • Pros mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Better than Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from the Ring competitor and had a few bumps at first. Turns out I needed to have the full battery unit even though I have low voltage to the location. I do like that it's smart enough to identify the type of motion- like when it's a Person. All said and done, I do like it better- and best of all, it's not RING.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease, Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I was looking for in a video doorbell. Extremely easy to setup and so far has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and view. Although its a few seconds delay. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Not Compatible with other Arlo Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 cameras, a smarthub and two doorbells. They all work in the same app but they do not work with one another. Basic product integration is the bare minimum with a smart security system. Do I need 2-3 accounts for this setup? I gave up after 30 mins on hold with customer service. The cameras are clear with good sound but are large with a major lag no matter how far from the hub/router. After reading conflicting and poorly setup troubleshooting on the Arlo website, I realized that the doorbells are not compatible with the hub and unable to review the doorbells as a standalone product. I did notice that they have been promising a firmware update for this issue for over a year; so, take note of that.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Robert,

      Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com with a screenshot of your review for our reference, email address associated with your Arlo account and your phone number so that our team may follow up with you directly.

      We appreciate your support and patience.

      Thank you,
      Arlo Team
      ^KN arlo_us

  • Pros mentioned:
    Installation ease, Overall performance

    Rated 5 out of 5 stars

    Easy to use doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell. It works with batteries or wired to your old doorbell place. It’s easy to install and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it to death. Only issue is that it won’t start recording till like 10 second into u get picked up on camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image from the camera is a fisheye, meaning it is distorted. FYI, it only notified one phone so if more than one person lives with you you have to choose who gets notified. I had to purchase a come to go with it so it's really just an expensive doorbell.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your experience about the Arlo app. To have more than one user view the camera simultaneously, use the Grant Access feature. You can read here to learn how to use this feature: https://kb.arlo.com/000039106.

      If you need further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Installation ease, Overall performance

    Rated 5 out of 5 stars

    Great addition to our Arlo system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It works great. I like that you can arm/disarm it separately from the other Arlo cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The eye

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for look who is around your house and see when your family arrive at home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had problems focusing it the right way other than that it was ok

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with this item. I haven't had this door bell for very long. Nevertheless I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as good as I expected Battery has long life and it’s not so big so it’s not so easy to spot

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease, Video quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great high definition video! I now know when packages reach my front door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home doorbell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest this to anyone looking for a little bit of home security.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease, Overall performance

    Rated 5 out of 5 stars

    Great Video Doorbell!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good, clear picture. Doorbell call is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Door bell

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my whole house Arlo camera system. Battery last months. Great picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Must. My parents had a package stolen out front and we added this to their front door for extra peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Arlo Door Bell is top notch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video doorbell. Very easy to install and the technology behind Arlo systems is top notch. Works great with integration and my video cameras. Did not have any problems setting up. Rings my phone when someone is at the door and there is not a whole lot of lag at all with the clear, concise video. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Pretty good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with our doorbell so far! Great at sensing people coming to the door and showing us video. Always annoying to have a little delay because it's wireless, but understandable. A little on the expensive side, but it's the Arlo family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best doorbell ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great & love that it goes with our cameras we purchased a couple years ago.

    I would recommend this to a friend