Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- SKU:
- 6428700
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation ease, Overall performance
Doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy installation. Works great! Quality is also outstanding.
I would recommend this to a friend - Pros mentioned:Overall performance, Video quality
Arlo Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo DoorBell is wonderful we love having it! Camera is good quality is good.
I would recommend this to a friend - Pros mentioned:Video quality
Better than the competition
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent video quality, easy to install, and the app works best from the variety of options that I’ve purchased and had to return before. Plus it comes with a 3 month free subscription and when the trial is over, the membership is only $3 a month, which is far better a price than pretty much all the other options. On the whole, this is probably the best overall option
I would recommend this to a friend Arlo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working well we haven’t had any issues. We will definitely be purchasing additional Arlo cameras.
I would recommend this to a friend- Pros mentioned:Video quality
We feel secure!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last weekend at 2:30 in the morning someone tried breaking into our house. The next day I bought and installed the Arlo Wire-free doorbell and not only do we feel so much more secure, but we also have peace of mind whether we’re home or out of town. It's a great product with an awesome view and audio (I'm a video professional and I know good image quality when I see it). I highly recommend this product
I would recommend this to a friend I hope this doesn't eat my data
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy the doorbell Nothing else from Arlo unless you want you data to skyrocket! I like but still figuring out...I get a phone call on my phone but no image so not sure...
No, I would not recommend this to a friendLooks great but major lag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid design and looks great. However it has a major video and voice lag of 2-4 seconds. Not a real problem with surveillance/security cameras but with a communications portal it’s a eternity!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Karl,
Thank you for your review. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performanceCons mentioned:Connectivity
Eh.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell worked great for the first couple of weeks. All of a sudden, it showed as being offline. I contacted Arlo support they weren't helpful. They kept telling me that I needed to be on a 2.5 - 5.0 GHz network; after explaining to them that I was already on one, they asked I'm not sure how to resolve. From there, I uninstalled the doorbell and tried to reconnect, and it was impossible. I have the doorbell battery on its charger, and it's been there for two days. I will try this again - this seemed to help the last time when it was going through a firmware update. I gave this 2 stars because of the ease of installation.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello AgentKen,
Thank you for sharing your feedback about your Arlo experience. We would appreciate an opportunity to help check your Arlo Video Doorbell camera going offline and not able to reconnect. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Regards,
Arlo Team
^RM
- Pros mentioned:Battery life
YOU CAN RING MY BELL!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a FANTASTIC product! The ONLY drawback is that there is no way to attach a solar charger, but it's not a deal breaker. I use mine constantly because I live in town and people are always passing by. I only have to charge it about once a month, and it doesn't take very long. I would buy it again without hesitation. My entire home is protected inside and out with Arlo products.
I would recommend this to a friend - Pros mentioned:Video quality
Good video doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with google home display. Live video slow to start. Often takes more than 30 seconds when initially loading app/accessing live feed. Night vision is good. Field of view does not capture ground-level deliveries.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi TVinGA,
Thank you for taking time in sharing your experience with Arlo. We would appreciate an opportunity to help check the setup and settings of your system and ensure that they work as expected. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Defective Doorbell Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this ring camera from Best buy and after 30 days it drained the battery. I called Arlo and they replaced it for free. I was advised by Arlo the one I purchased from Best Buy was defective.
I would recommend this to a friendMy arlo
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Arlo always keep me to up to date! The best thing I ever purchased.
I would recommend this to a friend- Pros mentioned:Video quality
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase quality product great price easy install
I would recommend this to a friend Does what it supposed to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play deal. Im not sure i can use this with a solor panel but will be trying it out soon
I would recommend this to a friendArlo Wireless Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless doorbell at an amazing price. Connected to Arlo home network immediately.
I would recommend this to a friend- Pros mentioned:Installation ease, Overall performance
Video doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to install and operate. Helped us to increase our home security.
I would recommend this to a friend Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and reliable video door bell. Particularly, outstanding day and night recording.
I would recommend this to a friend- Pros mentioned:Battery life, Installation ease
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install. no problems at all. Good long lasting batterie.
I would recommend this to a friend - Cons mentioned:Connectivity
Poor quality, bad support and not worth the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. I use multiple cameras at different locations and this one was as flaky as can be. Sometimes it would work, sometimes it would not. Support is abysmal. They kept running me around in circles and delaying me, hanging up, disconnecting. Cutting and pasting stock questions in emails asking the same questions over and over again, until finally they delayed me until it was out of warranty and they finally just said tuff....your out of luck.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Neil
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Installation ease
Easy to Set Up and Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. I like that it is connected thru your houses wifi instead of a separate base station like the earlier cameras are. If you already have the Arlo app the doorbell is easily added to it. Let's you program the recording time to a set duration or the length of time the doorbell senses motion. Can talk to the person at the door thru the app on your phone.
I would recommend this to a friend