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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1498 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,498 reviews
  • Rated 3 out of 5 stars

    Decent for Arlo users

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fairly well if you are already in the Arlo family of cameras. Have used others since purchasing this like I like better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Wire-free Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter did not have a doorbell at her condo. This was very easy to install and connect to WiFi using the Arlo app. My daughter is very glad to have this camera doorbell at her condo. When someone rings the doorbell it calls your phone so you can answer from anywhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charge my life away

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! But hate having to need to charge it frequently. Would hardwire it but it’s quite difficult for my house. Otherwise it works well!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Overall good doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the doorbell so far. Install and set up was easy. Speaker function works as it should and doesn’t seem to lag. Good picture but I will say sometimes it gets choppy and lags in answering compared to the speaker but that could be my wifi connection.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Like Arlo products.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Arlo doorbell camera. It gives good sound and has sensitivity settings so that it doesn’t pick up sounds from the road, just by the door when walked up to. However, still trying to figure out how to speak to delivery people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks like a good door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this got for a gift for a family member. They live out of town so don’t know how good it is

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that we have to have a monthly contract for it to truly work well. The battery doesn't last long.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Addition to Arlo System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addition to our camera and light Arlo system. Get notifications and can customize what motion is to be detected. Easy to install. Draw back is that it doesn't start the recording soon enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great video Doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! So far it’s been great! Easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is not a bad device to be wifi. The batter life is pretty good also. Have had for almost two months and after the initial charge, I have only had to charge once. Overall great device for the money paid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised! 5 out of 5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of my favorite purchases. It works as advertised. As a person who works at home, this video doorbell allows me to answer the door from the comfort of my home office chair, as well as across town, while out to dinner. Easy to set up, and easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Go with the Wired version, if possible.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality in the camera is amazing, however it has a little bit of a hit and miss on the detection zone. Since it’s a wireless camera (even tho it was wired) the camera is never fully active and sometimes missed motion, even if a person quickly dropped a package and was quick about. If you have the wiring, go with the WIRED version that captures the complete activity, as soon as a person or something gets in the zone. If you are unable to use the Wired version, this was the best wireless doorbell that I tested.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello DeshMindER,

      Thanks for your feedback. Increasing the sensitivity level of your camera can help detect motion quicker. See steps here : https://kb.arlo.com/1015583/.

      To further check the settings and setup of your camera, please contact support here : https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    Recommend!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to the cameras we have installed. Great coverage and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera functions very well. Sharp images & wide viewing angle. Would definitely buy again! Only issue, is battery life. Have to recharge after 2 weeks.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Worth it -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I thought - being a wireless system- took a little bit to get it set up. Had to reconfigure our Wi-Fi to add a 2.4ghz connection. But very please with the outcome. It’s Big though - for a Doorbell - but works great once set up!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery won’t hold a charge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 months battery won’t hold a charge. We’ve tried to use different chargers and still no luck.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo Pro Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved and had the basic Arlo Cameras at our old home. Decided to splurge on their Pro camera. Glad I did. Clearer video. Color and spotlight is a great extra feature. We installed two cameras. Loving them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great door bell, simpler install than wired.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents to help them secure their home. Install was pretty straight forward, did have to reboot the Android phone during install to get it to complete, but eventually everything worked as it should. Trickle charger has been working.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo video doorbell

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good door bell but need a subscription to library videos. You can also purchase an optional chime. Battery life is good. Still seeing if I'm able to connect to my hub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and time from motion detection/door bell ring to phone notification is fast. I use mine with an iPhone and when someone rings, it will show up as a phone call to answer. Also, during the call, touch Arlo on your phone call screen to see video.

    I would recommend this to a friend