Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- |
- SKU:
- 6428700
Customer reviews
Rating 4.3 out of 5 stars with 1498 reviews
(1,498 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.3
Rating 4.3 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Must have doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell camera. The camera view is very wide and broad. It works with alexa. Nigh vision look really good. You will not miss anything no matter how close someone get to it.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friendRated 3 out of 5 stars
Ok video doorbell
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was good, the doorbell works well but there is a noticeable delay to notify me from when someone walks up to the door
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Keith,
Thank you for your review. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and set up with minimal tools and minimal time. Bought with the Arlo chime and the 1 work great together.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Arlo doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many arlo products. This doorbell captures movement well and the quality of the video is good. I am able to detect the person or animal that doorbell picks up easily. I
I would recommend this to a friend - Cons mentioned:App
Rated 2 out of 5 stars
Not as good as i thought
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The APP to support the doorbell is god awful! Not a fan of this doorbell and actively looking at others
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jeff,
Thanks for sharing your review. We like to learn more about the Arlo Doorbell concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Doorbell that rocks!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although syncing with the hub was a little troublesome, everything works better than expected!! I love the fact that the doorbell call you, instead of just receiving a notification!! Best purchase this year!!
I would recommend this to a friend - Cons mentioned:Response time
Rated 2 out of 5 stars
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, but it takes to long for it to register I’m talking through it.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello,
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Rated 3 out of 5 stars
Arlo
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. I wish I had gotten a Ring. This doesn't sync up with my Amazon show. I am very disappointed.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Easy to Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old doorbell quit workimg and my electrician wasnt able to fix it. I purchased the wireless Arlo doorbell camera and the installation was easy and quick. I am able to recharge the battery - very simple to do as well! A great purchase!!
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great video doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new doorbell. It was easy to setup, is good quality and the picture is terrific. I also like the two way talk feature. The Arlo Smart system of notifying me via alert if it is a person, package or vehicle is also helpful.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Get It!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best doorbell ever!!! Viewing everything in 4k is simply amazing!!! And you can listen in clarity!!! There is a slight delay in audio when speaking through the doorbell but nothing to serious!!! It's truly the best doorbell out there!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arlo for the win
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome addition to my arlo home security system, easy setup and installation, works seamlessly -- the video call featur on the mobile device when someone rings the doorbell is awesome also
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Motion detection
Rated 4 out of 5 stars
Good Image.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Picks up on motion and starts recording. I don’t like the monthly fee to access recording.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
I recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! The quality is good. Volume is good the only thing I would have to knock a star off is there’s about a 2 second delay when recording.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Versatile and easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. The real plus to this little guy is the ability to use it wirelessly or wired. Our doorbell wiring isn’t working at the moment so I set it up wirelessly for now, but will switch it over to wired once we get the wiring sorted.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
As Advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefer this over the wired, if you don't already have a doorbell wire that you can connect. But wired and had to change it to wireless. Purchased because of its reviews on YouTube.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Video quality
Rated 3 out of 5 stars
there are better options available (homekit)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am coming from a doorbell(switch from google to HomeKit) I’m kind of disappointed with this camera to be honest. The picture quality is pretty good. However, the viewing space is not the best there’s a lag with notifications. One Perk over google is it let you talk as if if was a call.  Also, you need a smart hub for this to be compatible with HomeKit. 
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review and for sharing your experience with the Arlo Wire-Free Doorbell. Compatability with Apple Homekit does currenly require an Arlo Smart Hub.
If your notifications are delayed, please read following article for details on troubleshooting long delays: https://https://kb.arlo.com/it/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Installation
Rated 5 out of 5 stars
Great view, easy install.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wire-free doorbell was easy and quick to setup and install. It has a great view and connected to our network easily. Another user wrote a long review that I found to be quite helpful and could agree with in almost all aspects.
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic doorbell camera!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was waiting for the wireless version and it is exceeding expectations!
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
Doorbell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love our doorbell especially with the chime that we bought to go with it! It makes everything easier for us and we can actually see who is in front of our house and talk to them if we have to!
I would recommend this to a friend











