Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- |
- SKU:
- 6428700
Customer reviews
Rating 4.3 out of 5 stars with 1498 reviews
(1,498 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.3
Rating 4.3 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arlo is a good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give this an excellent rating being how easy it is to install with chime I bought separately and the wonderful surprise for me was how you get a call from Arlo when someone is ringing doorbell.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Arlo Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video quality and works great. Only issue is that when I connected to my mechanical doorbell it won’t stop ringing. I had to buy the Arlo Chime to have a doorbell that rings in the house.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Look Elsewhere - this thing is terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your time and money and buy something else. I replaced one of these with the same unit and had the same issues of connectivity, dropping the wifi connection and being unable to re-connect. Customer service was pitiful. For the price point this product should work better - and it should be noted it failed after only 4 months.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Joseph,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. To address your cameras failing after 4 months, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good basic wireless video doorbell easy to install
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the arlo products, and this is a very easy to install, wireless video doorbell. Storing images requires a subscription (more $$). If you don't need that, it does allow review of last image and the audio works fine.
I would recommend this to a friend Rated 5 out of 5 stars
1st Time Razor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was exactly what I was looking for my son for his first electric razor.
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
Very happy with Arlo!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a Ring 2 and I love everything about my Arlo! I love the larger viewing window and the clarity of the videos and images. Very happy with this purchase!
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great for home security
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing doorbell camera. We subscribed to the Arlo service for recording videos if needed. Audio is clear. Picture day or night is great and the app is easy to navigate.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great doorbell great price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t have asked for a better door camera! The camera was very easy to set up and functions perfect with my Arlo wireless cameras. The doorbell and a great just write with the Arlo app and the response time is quick.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
excellent wireless video doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture with excellent video capture. Adjustable for sensitivity, movement, light, zones, sound. Wireless has great advantages and hooks and sets up well and easily. Great recording and transfer of video records.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Quality and Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was super easy to set up. The picture and sound quality are excellent. My only complaint, and maybe because i have the wireless version, is there is a slight delay on when i receive the alert from motion detection. It usually comes through to me once the person is walking away, if it’s a delivery. Other than that, long battery life and has made me feel more secure at home to know who is coming and going. Would love to see the individual brands like Arlo, Ring, etc. sell, as an accessory, the no damage door mount that for those of us in apartments or in an HOA that doesn’t allow mounting to the exterior of the building. The generic ones found on other sites don’t fit exactly and i think there would be a great market for them.
I would recommend this to a friendRated 3 out of 5 stars
Good doorbell
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the product. Not a fan of the subscription to record. Batter lasts on average 3 months.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello Mike,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Rated 2 out of 5 stars
Lag in the video quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t really like the way this camera works. There is always a delay in the video when watching live and answering doorbells. I have gaming wifi, so it wasn’t my wifi. I have also bought the bundle as gift to my grandmother and the same thing happens with hers, lag in the video. Also, take into consideration from where you want the “180°” view to start since this is a bulky camera.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Drea,
Thank you for your review. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Battery life
Rated 5 out of 5 stars
My second one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love arlo and this is the second one I have …I did have a problem with the wired only one and returned it for the combo unit. Battery works if power goes off.
I would recommend this to a friend Rated 3 out of 5 stars
Arlo Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera but very difficult to connect to Google Home or Amazon Alexa. App not user friendly
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello David,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
- Pros mentioned:Installation
Rated 5 out of 5 stars
Arlo wireless doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feeling more secure with the easy installation of the Arlo Wireless doorbell. Alerts can be sent to your phone or device of your choosing ro persons and vehicles on or near property. Money well spent
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Good doorbell cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Great picture, sound quality and smart home connectivity. Cons: Motion zones and sensitivity don’t seem to work consistently.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup and clear video
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 5 year old video doorbell with this one. Honestly, the hardest part was drilling the holes in the wall. App and doorbell setup was easy.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Get it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this to supplement our other Arlo cameras. It works great and the battery lasts a decent amount of time before you need to charge..Overall satisfied customer
I would recommend this to a friend Rated 2 out of 5 stars
Had high hopes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes for this one since investing in the arlo ecosystem there is a lot of lag and delay and if object is moving fast picture gets garbled so not useful at all and the package detects only about 50 percent of the time and yes I have a subscription and strong bandwidth
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Dean,
Thank you for your review. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Good camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good camera with speaker but doesn’t come with the ringer but can be wirily connected to your old doorbell ringer. If not you have to buy the ringer for $50.00
I would recommend this to a friend











