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Customer Ratings & Reviews

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$67.99
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Comp. Value: $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

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Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,500 reviews
  • Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Similar to the Ring just cheaper. It definitely gets tge job done!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Good camera/chime. Need more controls.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the video doorbell and chime. They are good quality and I am happy with the camera and the chime for the most part. The one thing I don't like is that, when someone rings the doorbell, the doorbell itself makes a sound, the chime rings, and my phone rings. I can't find a way to control this. I'd like to be able to silence the doorbell itself and have the chime ring without dialing on my phone, unless I am away from home. It seems they could have a feature to control this, and the phone could be made to ring only if it's not hooked up to the same Wi-Fi as the chime/doorbell.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi JimB,

      Thank you for taking the time to share your feedback. Your feedback will be shared with the appropriate teams.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    It’s ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the camera is great.. but I get a gazillion notifications I have tried to mess with the setting but either I’m Not doing it right or the settings need an update all in all this doorbell is ok the batter life only last me about a week before I have to take it out and charge it again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. !!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, easy to install, and gives peace of mind. Only complaint is the fact it only records for a few seconds but you can check in whenever! I also feel a little skimped out of the $3 monthly charge but still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched review videos comparing all the major door bell video cameras and this one was said to have the best quality. After buying it, it is true. The camera quality is great. There is a 3$ monthly charge for just the door bell but the cloud storage is worth it. A burglar could just steal the DVR if it wasnt could storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door bell security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been excellent in our home security! We will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great from security. Wonderful staff idaho Falls store

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Response time

    Rated 1 out of 5 stars

    Not worth it for city homes

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is garbage. We live in a stone row home and be warned if you have stone, you technically can’t even put this on unless it’s completely flat. Arlo tech support told us it’s compatible with stone if you first drill a piece of wood into the stone then mount the Arlo on the wood. It disconnects weekly. Somehow it’s when we need it most. Arlo tech support says to just disconnect and reset it. You will lose all your saved video, which doesn’t make sense but here we are. Arlo tech support is very much so not solution oriented. The lens on our camera broke out of nowhere but apparently the lens isn’t considered a “part” so their gracious solution was a 40% discount to purchase the exact same product. There is a great delay from when someone rings the doorbell and the app notices it. We have WiFi boosters and such; still poor quality. The battery life is crap. I don’t know what they mean by 6 months… maybe if it doesn’t get used at all during that time. We live in a suburban area on a mildly busy road and have to charge the battery every 3 days. Not sure what’s draining the battery though since the camera doesn’t even pick up someone waving 6 inches in front of it. It will catch leaves blowing in the wind all afternoon but not someone trying to steal from a car in the middle of its camera site. Long story short: don’t waste the money.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi OverIt,

      Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team may follow up with you directly. We appreciate your patience and understanding.

      Thank you,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Peace of mind II

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get used much. But I’m sure as time goes on it will

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    NICE CAMERA VIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAMERA IS NICE ,HARD TO GET CONNECTED TO SERVICE, LIKE THE FACT IT STILL RINGS EXISTING DOORBELL ONCE WIRED CORRECTLY AND PROGRAMED RIGHT , STILL CANT GET MY WIFES PHONE TO CONNECT TO IT

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Great Wire-free Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter did not have a doorbell at her condo. This was very easy to install and connect to WiFi using the Arlo app. My daughter is very glad to have this camera doorbell at her condo. When someone rings the doorbell it calls your phone so you can answer from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overall good doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the doorbell so far. Install and set up was easy. Speaker function works as it should and doesn’t seem to lag. Good picture but I will say sometimes it gets choppy and lags in answering compared to the speaker but that could be my wifi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working ok so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad item but it does freeze up once in a while

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Like Arlo products.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Arlo doorbell camera. It gives good sound and has sensitivity settings so that it doesn’t pick up sounds from the road, just by the door when walked up to. However, still trying to figure out how to speak to delivery people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great video Doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! So far it’s been great! Easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good doorbell, better privacy policy than Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model because I had just purchased a new house and i didn't know if the doorbell wires were live. This unit has a battery but will charge via wires if there. The wires ended up being live, so I have a wired doorbell. No issues at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charge my life away

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! But hate having to need to charge it frequently. Would hardwire it but it’s quite difficult for my house. Otherwise it works well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for Arlo users

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fairly well if you are already in the Arlo family of cameras. Have used others since purchasing this like I like better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is not a bad device to be wifi. The batter life is pretty good also. Have had for almost two months and after the initial charge, I have only had to charge once. Overall great device for the money paid.

    I would recommend this to a friend