Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- |
- SKU:
- 6428700
Customer reviews
Rating 4.3 out of 5 stars with 1500 reviews
(1,500 customer reviews)Rating by feature
- Video Quality4.5
Rating 4.5 out of 5 stars
- Mobile App4.3
Rating 4.3 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation ease, Video quality
Rated 3 out of 5 stars
Short battery life is a major drawback
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and good video quality but terrible battery life. Battery lasts less than a week and recharging takes 3-4 hours.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jenn,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Rated 3 out of 5 stars
Go with the Wired version, if possible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality in the camera is amazing, however it has a little bit of a hit and miss on the detection zone. Since it’s a wireless camera (even tho it was wired) the camera is never fully active and sometimes missed motion, even if a person quickly dropped a package and was quick about. If you have the wiring, go with the WIRED version that captures the complete activity, as soon as a person or something gets in the zone. If you are unable to use the Wired version, this was the best wireless doorbell that I tested.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello DeshMindER,
Thanks for your feedback. Increasing the sensitivity level of your camera can help detect motion quicker. See steps here : https://kb.arlo.com/1015583/.
To further check the settings and setup of your camera, please contact support here : https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.
Regards,
Arlo Team
^RM
Rated 5 out of 5 stars
Recommend!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great addition to the cameras we have installed. Great coverage and easy to use.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Arlo wireless doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell really belongs facing forward, not off to the side of the door. The doorbell works great and uses very little battery and provides a clear image (even through the screen enclosure) of a person coming to the door.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera functions very well. Sharp images & wide viewing angle. Would definitely buy again! Only issue, is battery life. Have to recharge after 2 weeks.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend Rated 3 out of 5 stars
It's Okay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate that we have to have a monthly contract for it to truly work well. The battery doesn't last long.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Arlo Pro Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently moved and had the basic Arlo Cameras at our old home. Decided to splurge on their Pro camera. Glad I did. Clearer video. Color and spotlight is a great extra feature. We installed two cameras. Loving them
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 5 out of 5 stars
Great door bell, simpler install than wired.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my parents to help them secure their home. Install was pretty straight forward, did have to reboot the Android phone during install to get it to complete, but eventually everything worked as it should. Trickle charger has been working.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Arlo video doorbell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good door bell but need a subscription to library videos. You can also purchase an optional chime. Battery life is good. Still seeing if I'm able to connect to my hub.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Clear and accurate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my lil Arlo!!! I was drawn to it because of the name being close to my husbands name.... (Arlyn) I read reviews and was like "I'M GONNA FOR IT" this Arlo is ours...... and the reviews were great and the product is awesome!!!! Again love my lil ARLO..
I would recommend this to a friend Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to use and time from motion detection/door bell ring to phone notification is fast. I use mine with an iPhone and when someone rings, it will show up as a phone call to answer. Also, during the call, touch Arlo on your phone call screen to see video.
I would recommend this to a friend- Pros mentioned:Installation ease
Rated 4 out of 5 stars
Arlo wireless doorbell
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Video Doorbell in a wireless option is awesome. Easy and quick setup, paired with the Arlo Chime and it is a great addition to my camera system.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Doorbell that rocks!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although syncing with the hub was a little troublesome, everything works better than expected!! I love the fact that the doorbell call you, instead of just receiving a notification!! Best purchase this year!!
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 4 out of 5 stars
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and set up with minimal tools and minimal time. Bought with the Arlo chime and the 1 work great together.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend Rated 5 out of 5 stars
Must have doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell camera. The camera view is very wide and broad. It works with alexa. Nigh vision look really good. You will not miss anything no matter how close someone get to it.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Easy to Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old doorbell quit workimg and my electrician wasnt able to fix it. I purchased the wireless Arlo doorbell camera and the installation was easy and quick. I am able to recharge the battery - very simple to do as well! A great purchase!!
I would recommend this to a friend Rated 3 out of 5 stars
Battery won’t hold a charge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 8 months battery won’t hold a charge. We’ve tried to use different chargers and still no luck.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great video doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new doorbell. It was easy to setup, is good quality and the picture is terrific. I also like the two way talk feature. The Arlo Smart system of notifying me via alert if it is a person, package or vehicle is also helpful.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Get It!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best doorbell ever!!! Viewing everything in 4k is simply amazing!!! And you can listen in clarity!!! There is a slight delay in audio when speaking through the doorbell but nothing to serious!!! It's truly the best doorbell out there!!!
I would recommend this to a friend - Cons mentioned:App usability
Rated 2 out of 5 stars
Not as good as i thought
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The APP to support the doorbell is god awful! Not a fan of this doorbell and actively looking at others
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jeff,
Thanks for sharing your review. We like to learn more about the Arlo Doorbell concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team











