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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1498 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,498 reviews
  • Rated 4 out of 5 stars

    Wireless has its limitations

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better wireless doorbells out there if thats what your looking for. Problem with wireless tech is that to conserve battery, unlike wired in camera doorbells is that they have a slight delay of when they record so it can potentially miss the arrival of a person stealing your package or just the beginning of a event. Thats the compromise of buying a wireless camera. Also have the older arlo pros which have a slight delay when live viewing But thats another product and story.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it except the let when I constantly get alerts because my kids play out front too much and I can’t turn them off unless I remove the battery. Also battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Absolutely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, I can now see and hear everything around my front door without having to physically go to the door. I also paired mine with my Amazon echo show

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good and bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear pictures day and night. The instructions for setting it up lack a lot of info. Can’t even find it on the website and not every customer service person knows the ins and outs of the device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARLO IS GARBAGE!!! I never write any reviews, but I had to write one for this- it’s THAT bad. First, I attempted to reach out to Arlo to give me a price adjustment after the doorbell went on sale two days after I purchased it, and I was never able to get in contact with anyone that could help me. I then purchased this doorbell at Best Buy and the doorbell cannot stay connected to my WiFi for longer than one hour. I have restarted this doorbell at least 10 times and I cannot seem to have a connection for longer than an hour. Every time I check, the app states that I am offline. I know it is not my WiFi connection because everything else is working flawlessly. Also, it is important to note that I have a chime connected about 5 feet away from the doorbell outside and it STILL can’t find a connection. This doorbell is terrible and I would not recommend it to anyone. I will be purchasing a Ring doorbell tomorrow. I was excited to purchase the Arlo video doorbell and I was extremely disappointed.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for sharing your review.

      We would like to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great pic quality a d sound. Easy to install and it has an extra sideways plate which is handy. It doesnt cost much like its competitors. Will get another one for back door. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great doorbell camera for $$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera doorbell was easy to setup and was easy install. Camera view area is awesome. Very user friendly and reasonably priced! You can’t go wrong with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Video Doorbell!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Arlo video Doorbell. It was easy to install and has a great quality video. I like that it actually comes through as a phone call on my cell phone when someone rings the doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is the first set of cameras we have ever used and we like them a lot. They’re really easy to set up and install. The quality of the video and sound are both great!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell works flawlessly. Great image and good quality sound. Wish they would include a vanity plate to extend the doorbell out further so I can see around the edge of my brick.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo video doorbell excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo doorbell is the perfect complement to complete my Arlo camera system. It has superb video capability clear video and audio. Flexible settings for alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great addition to your home IOT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Ring. We are very satisfied with the image quality, aesthetics of the device and overall look and feel are solid.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Wireless doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Only thing that is a problem is if there is a porch light above it there will be a haze.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to LOVE this doorbell camera but honestly there is a 7 second delay which gives anyone plenty of time to do anything before even being seen on camera. Other than that I’m happy with my purchase and being able to see who comes around my home and being able to keep an extra eye on my children.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Anna,

      Thank you for your review. Please read following article for details on troubleshooting long delays with your Arlo Essential Wired Doorbell: https://https://kb.arlo.com/it/000062742.

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has great camera view and is very clear. Also it is very easy to set up. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 2 out of 5 stars

    I wanted to LOVE this so badly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and features listed… but I bought a new Eeos Wi-Fi mesh router so I could use this doorbell. I love the style and how easy it was to install. BUT every time someone rings the doorbell the app freezes up. Granted the video works great if I just open the app. Hopefully we will get an App update soon

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Drkjedi502,

      Thanks for your feedback. We would like to learn more about the trouble that you are experiencing with the Arlo app freezing when someone rings your Arlo Essential Video Doorbell Wire-Free camera. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to us over the Ring Doorbell because of the better video quality. I like the video notifications when packages are being delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than I thought they would be. The way I can talk to someone at the door is great it is very clear and the picture is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick, easy worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the wireless doorbell and hooked it up. It was up and working quickly. The zone feature and the geofencing is a great capability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo doorbell wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good,easy install for the most part, a little trouble in adding a second phone but product works well !

    I would recommend this to a friend