Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- |
- SKU:
- 6428700
Customer reviews
Rating 4.3 out of 5 stars with 1500 reviews
(1,500 customer reviews)Rating by feature
- Video Quality4.5
Rating 4.5 out of 5 stars
- Mobile App4.3
Rating 4.3 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation ease, Video quality
Rated 2 out of 5 stars
I wanted to LOVE this so badly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and features listed… but I bought a new Eeos Wi-Fi mesh router so I could use this doorbell. I love the style and how easy it was to install. BUT every time someone rings the doorbell the app freezes up. Granted the video works great if I just open the app. Hopefully we will get an App update soon
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Drkjedi502,
Thanks for your feedback. We would like to learn more about the trouble that you are experiencing with the Arlo app freezing when someone rings your Arlo Essential Video Doorbell Wire-Free camera. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Cons mentioned:Response time
Rated 5 out of 5 stars
Best one out there!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell! Glad you can buy the optional chime for it too. There is about a 2 to 3 second delay which im not too fond of but it happens
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 4 out of 5 stars
Great Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo has great camera view and is very clear. Also it is very easy to set up. I would recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect addition for my Arlo system!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ARLO system and this doorbell camera is perfect! I know who's at the door and when packages or people arrive! It's very easy to swap out for charging too!
I would recommend this to a friend Rated 5 out of 5 stars
No fuss
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was so easy to install! I was nervous about trying to do it myself, but it was so easy!!! Easy to set-up as well. Simple to use and operate and I was so Impressed with it I bought another!
I would recommend this to a friend- Pros mentioned:Video quality
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to LOVE this doorbell camera but honestly there is a 7 second delay which gives anyone plenty of time to do anything before even being seen on camera. Other than that I’m happy with my purchase and being able to see who comes around my home and being able to keep an extra eye on my children.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Anna,
Thank you for your review. Please read following article for details on troubleshooting long delays with your Arlo Essential Wired Doorbell: https://https://kb.arlo.com/it/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Good device for security.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, even at low temperatures. Wide field of vision. Easy to install on arlo app. Hooked it up with an arlo chime so it can also function as a regular doorbell.
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
Great addition to your home IOT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a Ring. We are very satisfied with the image quality, aesthetics of the device and overall look and feel are solid.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was recommended to us over the Ring Doorbell because of the better video quality. I like the video notifications when packages are being delivered.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 3 out of 5 stars
It'll do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute camera. It's great when it works. Motion sensitivity is set at 100% yet it still seems to sleep thru a lot of activity. If someone rings the doorbell it does ring my phone, so that aspect works fine. But if someone drops a package at the door or just walks up on my property for whatever reason without ringing the bell, it's a toss up as to whether the Arlo alerts us.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Indoblu,
We thank you for your time in sharing your feedback about the product. Here's an article that you may check to learn how you can optimize the motion detection of your camera : https://kb.arlo.com/1015583/.
If you need further assistance on this, please contact support here : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Arlo doorbell wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good,easy install for the most part, a little trouble in adding a second phone but product works well !
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good doorbell if you go all Arlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good doorbell to pair up with other Arlo cameras I have. Everything works well as expected. It's expensive at MSRP but is on sale often
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 5 out of 5 stars
Quick, easy worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the wireless doorbell and hooked it up. It was up and working quickly. The zone feature and the geofencing is a great capability.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 5 out of 5 stars
Good smart doorbell when you don't have the wiring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get his if you cannot use a wired connection to your original doorbell. Sometimes older houses don't have the necessary power to use the wired smart doorbells. This is a good alternative.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arlo Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the doorbell! Easy to use great picture, and clear sound! So far service and installation has been great! TotalTech has been great! Well worth the $200,!
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our doorbell from Ring to have all our cameras on the same platform. Love the quality of the videos and the design of the camera itself is very sleek.
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 4 out of 5 stars
Great camera with poor app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid video doorbell. Easy setup, easy to use, looks good. The app video streaming is terrible and slow.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Arlo doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Have other cameras in addition to this one. I did need help connecting it but overall pleased.
I would recommend this to a friend Rated 5 out of 5 stars
Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it because it’s black and looks sleeker than my old Ring doorbell. Works great and easy to set up. I also have the Arlo cameras which work great as well.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Short battery/off line
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery constantly goes dead and hard to check due to dropping off line. With one to two rings a day the wireless door bell will last a week. This has gone one for since I bought it. Best Buy’s warranty is so short I didn’t get there in time.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team











