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Customer Ratings & Reviews

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$67.99
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Comp. Value: $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

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Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,500 reviews
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture but the battery needed recharged in less than 6 weeks. I was told the battery would last over six months. Also, when I purchased this doorbell I was not informed I needed to also buy an arlo chime in order to hear the doorbell go inside my unit.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kathy,

      Thanks for sharing your review. If using your Arlo Doorbell wireless, an Arlo Chime is required for you to hear the doorbell.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Protection for my family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo was easy to install and easy to attach to our home. It helps me monitor who enters my home through my tablet and cell phone.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera with exceptional clarity my only downside is it un sync sometimes

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Could be better.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK. We have good wifi speed. Yet it takes about 10-15 seconds to connect to the doorbell through the app. This is annoyingly long if someone is at the door. It also sometimes takes 15-20 minutes to notify you of motion. Though, sometimes it's faster. It's just very inconsistent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Awesome addition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my Arlo camera collection. Easy install and user friendly app makes this camera a must have

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good but not Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay. I think my mom's ring captures movement farther but the quality isn't as great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already in the Arlo ecosystem. Easy to install. Hopefully Homekit support is added in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Upgrade over competitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how the view you can see more than the other popular product. The call feature is nice as well so it stands out from random motion alerts

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my front door bell. Easy to use. And the app is great as well

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great wireless doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Doorbell and easy to install. My security guy highly recommended Arlo and he was right. Love it for the clear picture and the easy to use app

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Doorbell Camera!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Doorbell Camera, but you would have to buy extra batteries and the other problem from Arlo is that most features require a subscription!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo a better DB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced or Ring DB. With a Logitech both had problems. Arlo is much better and was easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo - Essential Video Doorbell Wire-Free - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to add to my Arlo cameras. It's expensive but works well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    great video quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, sleek, and easy to install on the wall. App has easy to follow video. Make sure to buy the Chime 2 to go along with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product with excellent quality. I highly recommend! Easy instructions and install. I will be purchasing additional add-ons to my unit.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    unsatisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was not up to my expectations. Many issues with video audio and sound and WiFi connections. Not happy with product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality the video looks excellent and record my packages when they leave it on your door and you record so people won’t steal them from my doorstep

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Doorbell Camera-Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good door bell camera. This is my first time to ever have one of these and it was super easy to install and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love the Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great camera! Affordable and self installed it is an asset to your. One security bundle. Buy it a Best Buy it is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Easy to set up and works with my current chime.

    I would recommend this to a friend