Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- SKU:
- 6428700
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Arlo Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Wish I would have gotten one sooner.
I would recommend this to a friend - Pros mentioned:Ease of use
Eh.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell worked great for the first couple of weeks. All of a sudden, it showed as being offline. I contacted Arlo support they weren't helpful. They kept telling me that I needed to be on a 2.5 - 5.0 GHz network; after explaining to them that I was already on one, they asked I'm not sure how to resolve. From there, I uninstalled the doorbell and tried to reconnect, and it was impossible. I have the doorbell battery on its charger, and it's been there for two days. I will try this again - this seemed to help the last time when it was going through a firmware update. I gave this 2 stars because of the ease of installation.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello AgentKen,
Thank you for sharing your feedback about your Arlo experience. We would appreciate an opportunity to help check your Arlo Video Doorbell camera going offline and not able to reconnect. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Regards,
Arlo Team
^RM
- Pros mentioned:Ease of use
Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install. Looks great frim outside
I would recommend this to a friend - Pros mentioned:Ease of use
Arlo door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Easy to install,I’m glad I purchased it.
I would recommend this to a friend - Pros mentioned:Video quality
Arlo wireless doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it and it has great picture quality. I highly recommend this product.
I would recommend this to a friend - Pros mentioned:Video quality
Can you hear me now
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video & audio is great, but visitor's can't hear us when standing in front of the doorbell. Worked with Arlo & our cell phone provider to trouble shoot with no luck. Still better than a normal doorbell, so it was worth the purchase.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello GOOFY,
Thanks for your feedback. We would appreciate an opportunity to help check your setup and the settings of your Arlo Video Doorbell camera and understand more why it has low volume output. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Pros mentioned:Ease of use
Arlo wireless Doorbell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless video doorbell on the market. East to setup and install with many features
I would recommend this to a friend INCONVENIENT!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit constantly disconnected and would not reconnect automatically. The awful delay and having to take the battery off to recharge is annoying. All of this in addition to the frequent subscription price increases did not make this unit desirable. I have removed the unit and replaced it with a much more reliable video doorbell. Would not recommend.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Best door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love it. Works great. Amazing how I can answer door bell through phone.
I would recommend this to a friend - Pros mentioned:Ease of use
My parents liked it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents liked it. They were able to set it up correctly and use the app as well
I would recommend this to a friend - Pros mentioned:Video quality
Doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell great picture and sound when talking the other person
I would recommend this to a friend - Pros mentioned:Installation
Easy setup, doesn't work as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have bought several Arlo products in the past and was expecting the same high quality. Installation and setup was easy. But when someone rings the door bell all you see is a green or gray screen depending upon if you have an iPhone or Android. The video captures images fine but fails to work when someone rings the door bell. Have tried solutions people had on the community site have tired over the last couple years but nothing has worked so far. Very disappointed. Since people have been reporting this same problem you would think Arlo would have it fixed or well documented what to do if you run into this.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Bierbag,
Thank you for sharing your feedback about your Arlo Essential Video Doorbell Wire Free camera experience. We'd like to work with you to better understand the circumstances of this trouble that you are experiencing with your camera showing green or gray screen when answering the doorbell. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Pros mentioned:Ease of use
Awesome doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love Arlo! Super easy to install and connect to wifi.
I would recommend this to a friend - Pros mentioned:Video quality
Doorbells
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell got 2 4 both doors can see and hear great
I would recommend this to a friend - Pros mentioned:Ease of use
Easy and great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. No need for pro installation takes 10 minis with the app
I would recommend this to a friend - Pros mentioned:Battery life
excellent doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this I can see who is coming and going - live view and great battery life.
I would recommend this to a friend - Pros mentioned:Video quality
We can see you!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like our Arlo Video Doorbell. Takes a great video.
I would recommend this to a friend - Pros mentioned:Ease of use
Video doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to install and operate. Helped us to increase our home security.
I would recommend this to a friend - Pros mentioned:Video quality
I love my Arli
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I love that it’s 2k so I can see everyone clear even at night
I would recommend this to a friend - Pros mentioned:Video quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well has very quality pics. Juat need to upgrade internet
I would recommend this to a friend