Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- |
- SKU:
- 6428700
Customer reviews
Rating 4.3 out of 5 stars with 1498 reviews
(1,498 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.3
Rating 4.3 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell, easy to install, everyone should have one :)
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
arlo doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product you can see clearly and hear everything clearly
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Arlo Wire Free Doorbell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the camera and was happy with the purchase !
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arlo Wireless Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera viewing, and very clear. Easy to install.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Amazing doorbell service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and brand new and great service and price.
I would recommend this to a friend Rated 5 out of 5 stars
New Camera
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great camera. It has a great display, the only reason I did not keep it was I needed a camera that could sit in the window and not only record in the day time but also record the outside during the night. This camera could not do it, I ended up buying the Wyze camera and it totally meets this need.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente, easy to install, Great vision at night…
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend- Pros mentioned:Video quality
Rated 5 out of 5 stars
customer service real good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good doorbell. clear image nice all black color.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend Rated 2 out of 5 stars
Doesnt record soon enouoh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to subscribe in order to use most of the features like going back to see activity history.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful view! Easy to use and install. Great view
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Very good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good video quality....good price.............
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clarity and picture quality. Great doorbell
I would recommend this to a friend Rated 4 out of 5 stars
Very good, but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product, but slightly "buggy". Works about 90% of the time. Sometimes the delay is so bad that the recording only captures the object's departure from the camera view instead of the object approaching.
I would recommend this to a friendRated 4 out of 5 stars
Very good, but not quite excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, but slightly "buggy". Works about 90% of the time. Sometimes the delay is so bad that the recording only captures the object's departure from the camera view instead of the object approaching.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friendRated 2 out of 5 stars
Good idea for a home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice idea for a battery model. The instructions are not very clear on how to mount it to the outside stucco wall.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. Please reach out to the Arlo Community for suggestions on how to install on to an outside stucco wall. Please navigate to Settings > Support within the Arlo app to explore the Community options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 4 out of 5 stars
NICE CAMERA VIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CAMERA IS NICE ,HARD TO GET CONNECTED TO SERVICE, LIKE THE FACT IT STILL RINGS EXISTING DOORBELL ONCE WIRED CORRECTLY AND PROGRAMED RIGHT , STILL CANT GET MY WIFES PHONE TO CONNECT TO IT
I would recommend this to a friend- Cons mentioned:Response time
Rated 1 out of 5 stars
The worst!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this doorbell. It just spend 4 hours on the changer and it's still not fully charged. Then I had to re-sync it to my WiFi and each time I had to put in the password. Then you have to use a pin to sync the doorbell to the system but the button only works sometimes (I was able to get it to work 3 times out of seven (meaning I had to input my password 7 times)) with repeated pushing the pin in. Neither of those three times could my doorbell be "found" (there were side by side on the table). So right now I have nothing. When the unit was working it took over two minutes to ring the chime I bought. The chine was plugged in less the two feet away from the doorbell. I never was able to check the speaker because by the time it registered on my phone the visitor was long gone. I know I should have brough a NEST.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jonathan,
We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Membership $$$$
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps going out and now they are charging a a arm and leg for membership.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Futuristic Doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell was a neat upgrade to my home! I do know of other brands out there that may be better than this one, but I already have the Arlo camera setup & figured I may as well stick with the brand. App is a little wonky sometimes, but gets the job done.
I would recommend this to a friendRated 5 out of 5 stars
Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest when I got this doorbell I was a little skeptical about it but the nurses and stuff and it was actually really easy call he is really good and every time someone comes up the door when I press the doorbell it records everything and it’s perfect so if I love you I love you too
I would recommend this to a friend











