Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- |
- SKU:
- 6428700
Customer reviews
Rating 4.3 out of 5 stars with 1498 reviews
(1,498 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.3
Rating 4.3 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Best doorbell with easy setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell is great for those who don't have wires installed and need a battery powered solution. Integration with Home Assistant could be better but there are enough 3rd party support for it.
I would recommend this to a friendRated 5 out of 5 stars
Good doorbell, better privacy policy than Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model because I had just purchased a new house and i didn't know if the doorbell wires were live. This unit has a battery but will charge via wires if there. The wires ended up being live, so I have a wired doorbell. No issues at all.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Person detection could be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to use, set up with your other Arlo devices, and install. It’s not always taking video of everything walking past the door, even missing the mail person, so doesn’t quite produce everything I would have expected. It does satisfy my need of having a doorbell, but not so much on the recording of people coming and going from the house, it’s hit or miss from time to time.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Epinohio,
Thanks for your review. If your camera is not recording people and missing the mail man, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Rated 3 out of 5 stars
Short battery life is a major drawback
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and good video quality but terrible battery life. Battery lasts less than a week and recharging takes 3-4 hours.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jenn,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 4 out of 5 stars
Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as good as the others on The market . Both brands ring and this one miss some movement at night . Over all still good better than nothing this one is more sleek that’s why i like it
I would recommend this to a friendRated 5 out of 5 stars
Great security system and Easy installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don’t have a security camera installed at your home this is a good doorbell/ camera. Is wireless and the best thing is that the app that you have to download Is easy to use.Also the resolution of cam is great day or night .
I would recommend this to a friendRated 3 out of 5 stars
It’s ok!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It records and you have the option to install it at an angle that captures your best view. On play back it tends to freeze play which I hate. But when someone rings your doorbell it does notify you on your phone and you can talk to the person as well as see them on the camera. I would not recommend Arlo. I bought because I’ve already invested in the internal and external cameras and wanted to be consistent with the doorbell.
No, I would not recommend this to a friendRated 3 out of 5 stars
Arlo Wireless Video Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install the doorbell unit but the app is not that easy to follow. The battery life expectations are suspect as I had to recharge the battery after the first two weeks. The jury is still out as to whether I need to do this every two weeks as I have only had this for 3 three weeks. For now I put yes in the buy recommendation but if I need to charge the battery every two weeks that will change
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello jjkksa,
Thank you for taking the time to share your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Regards,
Arlo Team
Rated 4 out of 5 stars
Great doorcam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Arlo doorbell camera about a month ago. It is money well spent. A great sense of security and i have not been disappointed with Arlo. I recommend.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Good when it works.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a week then went offline. Tried to reconnect but unsuccessful. I’ll try again later after researching a little more.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Rlee,
We appreciate your time in writing your feedback about your Arlo Essential Video Doorbell Wire-Free camera experience. To help you check the problem with your camera going offline, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Bad Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very short battery life. Constantly losing connection, but cameras never lose connection
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. If your Arlo camera is loosing connection, please follow these troubleshooting steps: https://kb.arlo.com/1133448.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 2 out of 5 stars
Install Still Waiting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work not yet complete to install. 5 weeks of waiting already.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Clear and accurate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my lil Arlo!!! I was drawn to it because of the name being close to my husbands name.... (Arlyn) I read reviews and was like "I'M GONNA FOR IT" this Arlo is ours...... and the reviews were great and the product is awesome!!!! Again love my lil ARLO..
I would recommend this to a friendRated 4 out of 5 stars
Great doorbell need a upgraded battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking doorbell and easy to install works perfectly with my smart home setup. Battery life doesn’t last as long as I thought it would but it’s not that bad.
I would recommend this to a friendRated 4 out of 5 stars
Arlo wireless doorbell
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Video Doorbell in a wireless option is awesome. Easy and quick setup, paired with the Arlo Chime and it is a great addition to my camera system.
No, I would not recommend this to a friendRated 4 out of 5 stars
Device discovery step stalled but was able to pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairing may be easier if we could select from a connected wifi account instead of manually entering the user/pass which led to extended setup time.
I would recommend this to a friend- Pros mentioned:Battery life, Video quality
Rated 5 out of 5 stars
Excellent, Feature-Packed Doorbell
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy to get the Arlo Essential Video Doorbell, Wire-Free! For ~1.5 years, I’ve been using an Arlo Pro 2 camera system with absolutely no complaints, so I am using the product connected to the base station and my home network. There is the option of connecting it to your home network, in the event you don’t have a camera system with base station, though I have not tried it that way. I did add the optional siren to my setup, for times when my kids are home, they will know someone is at the door. I’m very satisfied with the doorbell. The Arlo app is designed very well, integrates well into the camera system, and is fairly easy to use / maneuver. Like I had hoped, the Arlo Essential Video Doorbell, Wire-Free, integrates seamlessly with the base station. I unpacked it, charged the battery, linked it to my base station & WiFi, and installed it outside my door; very simple. I will say that the quick start guide that comes with the doorbell is much too quick, and needs to provide basic information about charging the battery, and installation; I did have to go online here and there. It does link very easily; there is a QR Code to register the doorbell on your system / with the app. The best part, is that the entire system integrates with Alexa. Like the camera system, the beauty about this doorbell is the ability to create zones within which to monitor; you basically draw a virtual box, on the app, of what specific area you want to monitor for movement, and only alarms within that area that you define. Depending on neighbors, movements, animals, etc., it truly cuts down on false motion alarms. There are a few features that detect people, animals, and packages too, and they work extremely well. You do have to have a monthly subscription for some features, but it is cheap and it’s well worth it. The zones is great; I live in an apartment with a smaller forier, and I have rarely had aberrant alarms due to my neighbors entering / exiting their apartment. The camera’s viewing angle (180°) is phenomenal; you really can see a delivery person head to tow, even when they are close to the doorbell, but you REALLY can also see packages and food deliveries at your door step. The night vision is very reliable and works extremely well; through the app, you can adjust the brightness level. Like with the camera system’s night vision, Arlo REALLY really needs to add an adjustment in the app so you can change the sensitivity at which the regular vision and night vision switch, because as it stands, it is automatic. The HD video is of high quality, with a small amount of time delay, which is to be expected depending on your network. Last but not least is the ability to communicate with whomever is at your door. You can adjust the microphone and speaker for volume, activate/deactivate them too. Visitors can leave you a recorded message. You can set the system to play a message you record, when the button is pressed. This feature is really important for me, so if I step out of my apartment to run an errand, and someone rings the bell, they do not need to worry about answering it, telling the person that their Dad can’t come to the door right now, etc. Even if you are cooking or something, it is very convenient to communicate with the delivery person while you wash your hands etc., so you do not miss your delivery. Since my phone rings when the button is pressed, I can answer, no matter where I’m at; in the bathroom, or half-way around the globe. All of the features work well together without issues. The communication feature, in conjunction with the night vision and overall large viewing angle, provide MUCH more piece of mind than I ever thought a video doorbell could.
I would recommend this to a friend Rated 4 out of 5 stars
Meh on battery life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up. There is a 5 second delay in live footage. Camera features are great. Battery life in ok.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friendRated 4 out of 5 stars
Safety first
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lil gem provides communication and a visual of who and how many people are at your door before opening up..a very affordable/valuable purchase.
I would recommend this to a friendRated 2 out of 5 stars
Big disappointment
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish that this product would work as advertised.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team











