Customer Ratings & Reviews

Absolutely horrible. Half the time it doesn't pick up activity. On humid evenings, forget getting any video. Had a huge bear walk down our driveway and this doorbell got zero footage. The bear was litteraly walking right towards the door until he stepped to go down the side of the house.

Not a very good investment. It overheats sometimes. You have to charge at least once every 10 days

I really liked it while it worked. It was great having notifications when our packages arrived during the holiday season. Then, 3 weeks in, it just stopped. I charged the battery, went through all the troubleshooting. Did a factory reset (really, why should I have to do that after 3 weeks?). Still nothing. Don't waste your money on this piece of junk.

This doorbell is a perfect combination of a traditional doorbell and a wireless camera. I love the fact I can put it exactly where I want it with no need for wires. This completes my Arlo setup and I couldn't be happier with it.

Glad I finally got one of these. Lived for 7 years without a doorbell. Now I know when someone's in front of my house even when I'm not home. And the doorbell calls my phone!

I like it a lot but if the plastic quality was better than what it is i would be in love with it

I wasn't sure I would be okay with this since it doesn't work with Apple HomeKit but to be honest, it just hasn't mattered, and the functionality has been great.

Easy to install but app not so easy. Colors are good, sound was excellent. Little bulky but overall good door bell.

It should come with the speaker for when someone rings the bell. I think i have a phone call when simeone rings it

Excellent product. Works well. Best Buy Geek squad installed it because we were having difficulty. It appeared easy, however, after several attempts we called the Geek Squad. It was operational immediately.

Great addition to iur smart home setup. This doorbell setup and installation was a breeze with it's user friendly app, and easy to follow instructions. Will also be purchasing cameras in near future.

Love the view it gives! Love being able to talk with people at my door also when I am away

Once installed I am happy with the video and audio. I had a problem with my phone during install. I do have trouble getting Alexa and Arlo connected.

I love this purchase, the app is a little laggy which is why I only gave it 4 stars and the battery doesn’t last as long as I would like.

Love it I love arlo they are the best product out there I will always buy their products as I have had the cameras for years and they have always worked just great

I currently have an Arlo Essential Spotlight Camera and absolutely love it!! So needless to say I was pretty excited to get my hands on the Essential Video door bell. I currently have a well-known brand video doorbell and it’s a couple of years old and has a pretty noticeable delay in answering the door and the video quality was just good enough not to get returned. Out of the box the Arlo looked sharp and well built. It has an angle mount accessory to point the camera towards the center of the doorway which I thought was a real cool idea in case your doorbell was in a corner and a great viewing angle to see the whole scene. You can set up either wirelessly or wired to allow continuous charging. My Essential video camera is wireless and has the battery. It has been months since I had to charge it! Remarkable really. The Essential doorbell also states it can go up to 6 months in between charges. I chose to do the wired option since I already had the wires there from my other doorbell. Here’s something to consider though if you are coming from another brand… The footprint of the screws of the previous doorbell. The Arlo is very narrow which is great compared to my other doorbell but It left a screw hole visible that I had to patch and paint to match the brick. Not a big deal since I like little projects. Just something to consider. I have to admit, I was dreading the wired installation a bit. In my head, I imagined it would be harder than it actually turned out to be. I had trouble with my first video doorbell. The Arlo was really simple…don’t over think it. You scan a QR code and it walked me step by step through the process. It was easy! I also liked that to do the wired installation you didn’t have to remember which color wire goes where on the doorbell. The Arlo doesn’t care! Nice. I also thought about putting the Arlo Doorbell on my back porch door because there was not preexisting wires there for a doorbell so a wireless option would be perfect. But, the high resolution and capabilities of object identification combined with preventing porch pirates, I decided to put my best foot forward and put it on the front porch. The video and wide angle is perfect! It is really crisp and detailed. I also love the response time from a button punch to answer. Very low latency! It records the incident and keeps it cataloged in the app. You get three months of service for free and then a subscription is required if you want to keep recordings ect. It’s negligible. Thee bucks a month for 2k and 30 day recorded history! Well worth the service!! NOTE: You don’t have to have a subscription if you don’t want to record but I would highly recommend! Great product by Arlo! I highly recommend! Whether you are new to home surveillance or upgrading from another doorbell home security has come along way and Arlo is leading from the front!

Could not get this doorbell to sync with my home wifi. This thing only works at 2.something hz. The standard is 5 in our area. Waited months almost a year to purchase an optional base station for it. So disheartened I haven’t even tried to hook it up yet.

This doesn't work if you have it on one phone already as you're notification device. We have Arlo's at another home and the one set is on 1 of our phones, and now the other set needs to be on the other phones which stinks.

You still have my account messed up. My first name is Elinor but I go by my middle name Diane. When I ordered the door bell I also ordered a tv that had to be cancelled because the kitchen hasnot been finished remodeling. I recently ordered a chime. Also 2 years I was supposed to get credit for buying an oven/microwave. Miguel Gonzales told me I had 3 accounts. Please call me 7602339922

I bought both the wire and wire free versions. Arlo makes superior products. Best Buy is the place to shop because the employees are knowledgeable and helpful with getting you the correct product