Customer Ratings & Reviews

This is a wonderful device that allows me to see who is at the door without opening it. It also helps me keep track of who is at the door when I am gone.

I did not get any support to how to use it for a 5G Network they suck and I wasted my money

After almost 4 months of use, the camera will not hold a charge. I’m sure it is a faulty camera but it is no longer returnable. Very disappointing and a waste of money. I everything about this camera except that it won’t charge.

After less then 2 years it works better then it's camera family. The only issues I have is. 1. the is a considerable delay between the time the button is pushed and I am contacted on my cell phone & I am in the house. 2. There is no "live" person to contact, only "Communities". Customer service is a joke at best.

Product is excellent. The only thing I can say we had trouble connecting to our wi fi because we were using 5g . Once we figured that out it’s been great ever since

This is a pretty good addition to home security--even if you don't have an alarm system. THE GOOD ~ Pretty good fisheye camera ~ Wide field of view ~ Programmable messages ~ motion detection alerts ~ Can link multiple doorbells THE BAD ~ kind of big ~ Not sure about battery life (See below) THE MEH! (Could go either way) ~ Requires subscription ~ Kind of big ~ Instructions OVERALL Overall, I would give this 4.5 stars, but since there is no half-star, I will give them the benefit of the doubt and the extra half. I honestly don't know what I was expecting, but I was surprised by the size of the doorbell. I think I was expecting something a little less clunky. Despite that, where it is mounted on my wall, it works just fine. I'm not sure how long the rechargeable battery lasts. When I got this, it was Christmas time. I charged the battery, but couldn't hang to doorbell due to decorations. A couple weeks later, I went to mount it and the batter was dead. I hope it will last much longer than a couple weeks at a time. My expectations (realistic or not) are it should last months...we'll see. Set up was relatively easy. However, there was a skipped step or something in the instructions on the App. After it says to install the battery, it instructs you to pair with your phone. After a few minutes of waiting, the pairing failed. When I tried again, I put the back onto the device and it paired very quickly. I like that I get alerts for activity at and near my door. The camera takes and saves small videos I can check to see who is there or what is going on. This is great if you are expecting a package or know one has been delivered, because anyone who tries to steal it will be caught on video. I didn't expect it to require a subscription. I may have missed that part. it's only a few bucks a month. Honestly, I think it is worth that. Even if you add multiple cameras, it is less than one cup of Starbucks a month. :) Places this would be perfect: ~ If you have had packages/mail stolen ~ Stuff stolen from back patio ~ You live in a highly populated area where things may be stolen ~ High crime areas where someone may break in ~ Kids coming home from school All of these will be covered by the camera. Put one up front and one out back and you can leave your house feeling secure. If you're out of town and someone breaks in, you'll know. If you're like many parents and have young kids coming home from school alone, this is great. You'll get an alert and video confirmation when they get safely home.

This offers such peace of mind — especially when we’re traveling. My husband also likes to scare me with it when he’s at work and I go out to check the mail — and I hear a voice behind me. :)

Absolutely poor performance. If you trey to talk to a visitor there is a ten to fifteen second delay for your conversation. The advisor from Best Buy should have been aware and warned us to make another purchase . Not happy with Best Buy or or Arlo!

When I was reviewing the products for the video doorbell he explained each one and the perks of each video doorbell I told him what I needed and he showed me the best option that met my needs

After researching many brands, I decided to go with the wireless Arlo. So glad I did, as it performs quite well & gives us that piece of mind we were so desperately looking for.

Love this doorbell! Glad you can buy the optional chime for it too. There is about a 2 to 3 second delay which im not too fond of but it happens

Has a good picture the only problem I had with it was you can only use one phone at a time

I like the door bell but it’s only down fall for me is it doesn’t detect vehicles pulling in our driveway

Good doorbell to pair up with other Arlo cameras I have. Everything works well as expected. It's expensive at MSRP but is on sale often

Works well, even at low temperatures. Wide field of vision. Easy to install on arlo app. Hooked it up with an arlo chime so it can also function as a regular doorbell.

Slow to connect to live feed, even on a high tech wifi… the app is intuitive Buy does not make up for how slow it is to launch into live feed… I got shot, in the stomach, at my front door due to losing patience waiting for the live feed to populate…

Because you must have a subscription to maintain it

Battery constantly goes dead and hard to check due to dropping off line. With one to two rings a day the wireless door bell will last a week. This has gone one for since I bought it. Best Buy’s warranty is so short I didn’t get there in time.

Don’t like the fact that you need a subscription to fully take advantage of this doorbell. Great integration with Apple home.

Not worth. After you buy they start to send you subscriptions notifications and then, one day, just don’t work anymore , so, you paid more then a 100 for something that work for 60 days only , ridiculous