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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1498 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,498 reviews
  • Rated 5 out of 5 stars

    Great Video Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell has a great speaker so two way audio works great. It connected to the legacy Arlo equipment I had and the package notification works great. Ultimately an awesome product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-So

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highest rated video doorbell by CNET. Doesn't seem to respond any better or differently than the other doorbells out there. Not very good at identifying vehicle vs person vs animal. Down to 25% charge after just 1 month - but average nighttime temperature below freezing so probably better not winter time. Doesn't come with chime so phone must be nearby. All in all - just another video doorbell.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you RaeN for sharing your Arlo Essential Video Doorbell experience. Our team would appreciate the opportunity in isolating the cause of the battery life drain of your video doorbell. Please send us an email at askarlo@arlo.com and include a screenshot of your review, your case number, email address linked to your Arlo account and contact number. ^KN arlo_us

  • Rated 1 out of 5 stars

    unsatisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was not up to my expectations. Many issues with video audio and sound and WiFi connections. Not happy with product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    N/a

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It occasionally mulfunctioned so I generally don't like it.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Samuel,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Arlo doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Have other cameras in addition to this one. I did need help connecting it but overall pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant Door Bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase...the camera is an extra layer of security and peace of mind. Bonus, to allow you to talk with person and you don't even have to be home to do so.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Worked at first but product would not close, had to tape. Company kept sending messages to Subscribe even though product description says you do not need it. Finally product video stopped but doorbell worked, now doorbell won't work. No real support.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi DPOdisappointed,

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool wireless doorbell . Only thing that sucks is that You have to pay after 3 months you have to pay .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dolce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little too pricey but still good camera. The quality of video is little bit blurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted a video doorbell! I couldn’t get the wired version due to the fact my chime box was to weak. This product came right on time! I am really enjoying it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wanted it to be better.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this to be better. I bought a separate base to try and increase the range, but continually run into video quality errors. For comparison, I have the hard-wire version and have zero issues. Of course, I realize that this one can be hardwired, but that's not an option in this case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good doobell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent camera, the only thing i dont like is that the software is pretty buggy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent doorbell no complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good doorbell camera. A little delayed and answering calls is glitchy sometimes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great produce easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell works great. The only thing that I knocked a star off for was the bat life. Wish it was longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my front door bell. Easy to use. And the app is great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring a ding ding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with door bell has pleasant ring tone not loud at all.would recommend this very affordable product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera with exceptional clarity my only downside is it un sync sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product allows viewing of activity at and around my front door thereby providing added security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid item works great best bang for buck!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very helpfull, installed, setup and showed me how to use the app on my phone. Anwered all my questions and were very polite.

    I would recommend this to a friend