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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1498 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,498 reviews
  • Rated 5 out of 5 stars

    Good Upgrade over competitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how the view you can see more than the other popular product. The call feature is nice as well so it stands out from random motion alerts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo - Essential Video Doorbell Wire-Free - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to add to my Arlo cameras. It's expensive but works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wired version was installed instead. The wire-free device is to be returned to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arlo doorbell camera really provides a great range of sight. It’s phone alert is a plus because you are informed that someone is at your door from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Arlo because of ratings and size. Set up was easy. Pairings to phone and Alexa were a snap. View range and clarity are excellent. I am impressed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several different ways to connect this camera to the Wi-Fi… I have even called in the cable company to get it connected and it still won’t connect. I am going to return it. It was the worse purchase I have made yet.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Green,

      Thank you for your review. If you're unable to add your camera to your router, please read this article: https://kb.arlo.com/000062406.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Arlo is not worth the cost

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the system over a year ago after my other arlo cam stopped working. could not get it working. its my opinion the entire system is not worth owning.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Gary,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Ok so far, its been 3wks and 1 reset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so far, its been 3wks and 1 reset!! ?????????????!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m an Arlo Fan!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I only have one suggestion. Make it capable with Apple Home like the rest of the Arlo products I own please, and thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time to figure it out the app to help you set it up sucks (use YouTube) but after I set it up super great only thing is it has about 8 seconds of delay at any given time no matter where I am so not very safe in that regard but the video is pretty good. meh its ok.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing but app is slow and very buggy. Cant put in my address for e911.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't really last that long. In less than 2 months its asking for a recharge. Images are clear if close by only. Mainly notifies if a person is near by, not everything

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great doorbell but doesn’t support HomeKit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell and my only gripe is that it doesn’t support HomeKit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is pretty good. Wish it would last longer in battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my Arlo cameras and so glad they have the wireless doorbell. It’s so worth the extra to not have to worry about wiring it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 30 minutes to find someone to help me purchase this. Instructions for operating this device were unclear and not helpful. I still can't get it to work right

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi MoH1

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the doorbell to our security system to complete the all-around package. Also highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works exactly as expected, Arlo just keeps getting better hopefully it remains like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No disappointment, works as advertised. Only thing that sucks is the subscription but it looks to be worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aware from a distance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can know see who’s at my door at the ease of looking at my phone!

    I would recommend this to a friend