Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Clearance
$67.99
Save $82
Comp. Value: $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,501 reviews
  • Rated 1 out of 5 stars

    Waste of money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Worked at first but product would not close, had to tape. Company kept sending messages to Subscribe even though product description says you do not need it. Finally product video stopped but doorbell worked, now doorbell won't work. No real support.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi DPOdisappointed,

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Arlo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool wireless doorbell . Only thing that sucks is that You have to pay after 3 months you have to pay .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted a video doorbell! I couldn’t get the wired version due to the fact my chime box was to weak. This product came right on time! I am really enjoying it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wanted it to be better.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this to be better. I bought a separate base to try and increase the range, but continually run into video quality errors. For comparison, I have the hard-wire version and have zero issues. Of course, I realize that this one can be hardwired, but that's not an option in this case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy if you have 5G

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get any support to how to use it for a 5G Network they suck and I wasted my money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arlo doorbell camera really provides a great range of sight. It’s phone alert is a plus because you are informed that someone is at your door from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wired version was installed instead. The wire-free device is to be returned to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very helpfull, installed, setup and showed me how to use the app on my phone. Anwered all my questions and were very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring a ding ding

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with door bell has pleasant ring tone not loud at all.would recommend this very affordable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with product.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product allows viewing of activity at and around my front door thereby providing added security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid item works great best bang for buck!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Device

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Arlo because of ratings and size. Set up was easy. Pairings to phone and Alexa were a snap. View range and clarity are excellent. I am impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m an Arlo Fan!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I only have one suggestion. Make it capable with Apple Home like the rest of the Arlo products I own please, and thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Video Doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing but app is slow and very buggy. Cant put in my address for e911.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok so far, its been 3wks and 1 reset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so far, its been 3wks and 1 reset!! ?????????????!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great doorbell but doesn’t support HomeKit.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell and my only gripe is that it doesn’t support HomeKit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice item

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is pretty good. Wish it would last longer in battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the wireless

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my Arlo cameras and so glad they have the wireless doorbell. It’s so worth the extra to not have to worry about wiring it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease, Motion detection, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Gain peace of mind with this wireless doorbell!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom Line: The Arlo Essential Video Doorbell Wire-free is a solid product that delivers all of its features. Pros: easy installation; good video quality; solid motion / object detection and alert system; included three month subscription to Arlo Smart. Cons: 3 month Arlo Smart trial began immediately for me upon setup; can’t seem to disable recording on audio. Review: Setup was straightforward and simple: charge the removable battery, download the app, create an Arlo account, and connect the doorbell (the camera on the doorbell scans a code on your phone). The app then guides you through proper placement of the doorbell outside. Since I wasn’t connecting a wired door chime, this was was as easy as installing the mounting plate with two screws. The lens produces good picture/video quality (both day and night vision), although the wide angle means you will get some fish-eye distortion on the sides of the image. Motion detection works well, and you can customize the activity zones on the app to filter out unwanted areas of view. The camera can also detect objects, and my dog is identified as a pet when he comes into view of the camera (versus when a person is at the door). Clips are easy to review with the included 3 month trial of Arlo Smart. I can’t speak to battery life yet (I’ve only had it installed a week), but I suspect I’ll get a month or more out of normal usage. Of course results will vary depending on how often you live stream and/or record. One minor issue was that my 3 month free trial to Arlo Smart seems to have begun as soon as I set up the account and connected the doorbell to the app. I would have preferred to have been able to activate the trial subscription and other features manually. The biggest issue I have with the Arlo Wireless doorbell is that it seems to record when it detects motion OR audio, and there does not seem to be a way to disable audio detection. This is somewhat problematic for me, given that I live in a townhouse with a shared porch with neighbors who are fairly noisy and in and out of the front door regularly. I have my motion zones set only to my side of the porch, but recording still seems to trigger on audio. My current workaround is to disable alerts when I’m home, although I would rather have it armed all of the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aware from a distance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can know see who’s at my door at the ease of looking at my phone!

    I would recommend this to a friend