Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- SKU:
- 6428700
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
Straight garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt even give a one star but i had too. Could not stop picking up an annoying noise that overshadowed everything! Returned for my money back.
No, I would not recommend this to a friend5g connectable?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've mounted, but not used my camera as of date. I assumed easy to do (installation easy), bu connectivity to my 5G house wifi is not so easy. Arlo customer service had no advice for this. I will continue consultation advice alternatives and complete as time permits.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Mountaproblem,
We appreciate your time writing your feedback about your Arlo Essential Video Doorbell Wire-Free camera. We want to mention that the camera only connects to your 2.4GHz band of your network as this provides better range compared to 5GHz band.
Please let us know if we can be of assistance with your system by contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Good doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the doorbell. It has a large viewing area, plus does well in both day and night time.
I would recommend this to a friendArlo camera and door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for family members and they love it. It's the best purchase ever
I would recommend this to a friendGreat but expensive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tech but a bit pricy. Charging is becoming more frequent and takes nearly a day for a complete charge.
I would recommend this to a friendI see everything
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item……with this my home security is top notch…..Arlo is top of the line for me
I would recommend this to a friendGreat buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good doorbell but the voice and listening is terrible but good on vision.
I would recommend this to a friendTOTALLY PROTECTED!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this whole system! We have the camera system and added the video doorbell to it!!
I would recommend this to a friendPerfect for my needs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with the rest of my Arlo products. Doorbell cam in one is the best option.
I would recommend this to a friendArlo doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome doorbell I recommend to a friend I enjoyed it
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera and doorbell combo. It's great for the price. You will not be disappointed
I would recommend this to a friendLife saver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Arlo doorbell camera! It’s such a perfect addition to our system!
I would recommend this to a friendGreat product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has everything I was looking for in a video doorbell. Extremely easy to setup and so far has worked flawlessly.
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like they say, the range on motion detection is probably 10 ft max.
I would recommend this to a friendEasy to set up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to set up, and works great. Like the idea if the power goes out, it’s still on.
I would recommend this to a friendIt’s fine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Our free service period is just about to run out and I’m not sure I can justify the monthly fee. I wish we would have held out for the Blink Doorbell (where I could have used my grandfathered account for free cloud storage).
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Bill,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
Additionally, we want to mention the many benefits of Arlo Secure here: https://kb.arlo.com/000056583
We appreciate your support and understanding.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
Wireless doorbell by Arlo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best video doorbells on the market and it is wireless. Synced well with my arlo 3 cameras.
I would recommend this to a friendToo difficult to connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too difficult to set up - needs 2.4 to connect apparently. Believe this should be better disclosed. Will continue trying but disappointed.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
We want to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Never connected to WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never connected tech support ran through everything then blamed it on my wifi. Took it back bought a Nest Doorbell (wired, 2nd gen) connected immediately and works great.
No, I would not recommend this to a friendDoor camera.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell camera. Would highly recommend this product for home security.
I would recommend this to a friend