Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- SKU:
- 6428700
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No disappointment, works as advertised. Only thing that sucks is the subscription but it looks to be worth it.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added the doorbell to our security system to complete the all-around package. Also highly recommend
I would recommend this to a friendStihlworker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. the mounting option should allow for siding where the unit can be level. easy set up solar option would be great.
I would recommend this to a friendWorks just right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Only little thing is do NOT lose the tool to open it. You will need it to get to the battery!
I would recommend this to a frienddoorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as advertised...great viewing area.have been using arlo product for awhile now with no disapointments!!
I would recommend this to a friendUnsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't really last that long. In less than 2 months its asking for a recharge. Images are clear if close by only. Mainly notifies if a person is near by, not everything
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Works very well. Worth the money
I would recommend this to a friendArlo is not worth the cost
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the system over a year ago after my other arlo cam stopped working. could not get it working. its my opinion the entire system is not worth owning.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Gary,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Arlo Wireless Door bell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our purchase and very satisfied with the product. We are happy with our choice.
I would recommend this to a friendlove this doorbell and camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell. We use it as a camera at our office. the only thing is that is only works on the 2.4ghz network over wifi.
I would recommend this to a friendArlo Video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome doorbell dose everything I need keeps property safe.
I would recommend this to a friendArlo doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took 30 minutes to find someone to help me purchase this. Instructions for operating this device were unclear and not helpful. I still can't get it to work right
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi MoH1
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Arlo is great. And having a little fun with it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jakeand his helper(sorry I forgot his name) did an awesome job seeing it up and explaining it. Love me some BB.
I would recommend this to a friendVideo doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video doorbell system! Got the Arlo Ultra system not to long ago and love it! No problems so far.
I would recommend this to a friendDoorbell lost
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get through the set up because the battery dies on the middle of set up. When I plug it in again to charge it takes hours. It might be a good system if the battery last beyond set up.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Great product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product bought it for my parents for Christmas. They can use it with HomeKit so it’s easy for them.
I would recommend this to a friendgreat doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product and a must have for your home ...I would highly recommend one .
I would recommend this to a friendDidn’t function properly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn t get notified Video was delayed Video had colored vertical lines covering up who was at the door Did not function properly at all Waiting for Best Buy tech to come and u install it
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Linda,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
battery life and delay in video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is bigger than what i expected. It does its purpose in recording and showing what is at the door. I won't give it a higher rating beacuse of the delay in video and sound and also the battery dies very quickly
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello tina23tx,
Thanks for sharing your review. There are ways to optimize motion detection of your Arlo cameras detailed here: https://kb.arlo.com/1015583. Get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.
To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, contact our support team at https://support.arlo.com. Our team will be more than happy to help.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Arlo Door Bell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Four stars because no traditional chimney so no sound.
I would recommend this to a friend