Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- SKU:
- 6428700
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
Supreme!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality. I love how it is able to tell the difference between a vehicle, person, and animal!!!
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this video doorbell so far..Working out the settings to best suit my needs..
I would recommend this to a friendIt's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, prefer my ring pro i had. I was talked into thia because i have the arlo cameras (which i do enjoy). As of right now, i am still not impressed. Major delay and doesnt pick up as far away as the ring pro did.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Happywatching,
There are ways to optimize motion detection of your cameras detailed here: https://kb.arlo.com/1015583. Get more details about managing motion detection sensitivity here: https://kb.arlo.com/41. For further assistance, navigate to Settings > Support in the Arlo App for service options available to you.
Best regards,
Arlo Team
Doesnt work for more than 20’ of signal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt buy this product.we have a gate and the range of the camera wouldnt allow for a connection.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
self
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my only issue is getting my wifes phone to have motion detected.could be my fault somehow
I would recommend this to a friendBest doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily installed and set up in minutes. Camera view very wide and clear.
I would recommend this to a friendWaste of money horrible clarity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWFUL poor customer service awful camera quality. Took back same day. I have a 10 dollar camera that looks way sharper then this for viewing.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the support complaints you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and enjoy it more than my ring. Must have.
I would recommend this to a friendArlo door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this to my son and daughter in law for Christmas. So far they love it.
I would recommend this to a friendArlo cameras!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive delt with alro for 5 years and no issues! Love the system!
I would recommend this to a friendBig piece of plastic next to my door
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to my Nest doorbell this thing is a dinosaur. It’s really big and chunky and plastic looking. Otherwise it works great but I’m gonna send it back just because of the aesthetics. Not sure why Nest can’t make a wireless battery doorbell.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Solerider123,
We value your feedback and appreciate you sharing this with us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
Feel free to contact Arlo Support Team if you need assistance at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Arlo the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent doorbell the quality is amazing.....The feature in this door bell are hight quality
No, I would not recommend this to a friendDoorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very easy to use will recommend to all ty
I would recommend this to a friend- Pros mentioned:Ease of use, Motion detection, Video quality
Easy setup with exceptional camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently, I purchased the Arlo Wire-Free Doorbell Camera, and I must say it has exceeded my expectations. This innovative device offers top-notch performance make it a standout choice on the market.The camera is exceptional. The high-definition camera captures clear and crisp footage, making it easier to identify any visitors or activity outside my door. Setting up the doorbell camera was a breeze. The installation process was straightforward after viewing the detailed instructions provided.The wide range of options, such as setting motion detection zones and adjusting the sensitivity levels, is appreciative when adjusting the settings to my schedule. With this camera, I feel more in control and aware of what's happening outside my door.
I would recommend this to a friend wide view can see my amazon packages
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had ring door bell prior to Arlo and I enjoy the different security features it brings
I would recommend this to a friendCamare
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product to have in apartment and also still have the opportunity for you.
I would recommend this to a friendGood cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good camera. It has the features I need.
I would recommend this to a friendGreat gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very cool gadget. A little trouble setting it up but it has given me no problems
I would recommend this to a friendNot entirely satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other Arlo camera comes with 10 secs clips whenever there is a motion detection, Arlo doorbell camera only give clips if you are subscribed to their monthly plan
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. We will share your feedback to the development team. Motion Detection does require an Arlo Secure Subscription, for details on our different affordable plans, please visit our website at: https://kb.arlo.com/88.
We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
Don’t buy!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for a couple months now it constantly doesn’t connect to my Wi-Fi, my regular Arlo cameras are fine. Called customer service it was a nightmare.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Heather,
Thank you for your review. If your Arlo doorbell is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062061. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team