Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- |
- SKU:
- 6428700
Customer reviews
Rating 4.3 out of 5 stars with 1501 reviews
(1,501 customer reviews)Rating by feature
- Video Quality4.5
Rating 4.5 out of 5 stars
- Mobile App4.3
Rating 4.3 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not sure yet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went with this Arlo doorbell because we purchased the Arlo pro 4 cameras and wanted to keep all cameras on one app. Haven’t been super satisfied with the responsiveness of the motion sensor. Thinking about going back to Ring.
I would recommend this to a friendRated 4 out of 5 stars
Short battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is shorter than expected. I'd reccomend hard wired.
I would recommend this to a friendRated 5 out of 5 stars
Good doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the doorbell. It has a large viewing area, plus does well in both day and night time.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friendRated 5 out of 5 stars
Great but expensive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tech but a bit pricy. Charging is becoming more frequent and takes nearly a day for a complete charge.
I would recommend this to a friendRated 5 out of 5 stars
Arlo camera and door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for family members and they love it. It's the best purchase ever
I would recommend this to a friendRated 5 out of 5 stars
I see everything
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item……with this my home security is top notch…..Arlo is top of the line for me
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friendRated 1 out of 5 stars
Arlo Wireless Doorbell Video Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless doorbells literally only held a charge for 1 week. Sadly, im fully invested in the Arlo cams inside and outside. The wireless even with solar panels are junk.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good doorbell but the voice and listening is terrible but good on vision.
I would recommend this to a friendRated 5 out of 5 stars
Easy to set up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to set up, and works great. Like the idea if the power goes out, it’s still on.
I would recommend this to a friendRated 5 out of 5 stars
Life saver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Arlo doorbell camera! It’s such a perfect addition to our system!
I would recommend this to a friendRated 3 out of 5 stars
It’s fine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Our free service period is just about to run out and I’m not sure I can justify the monthly fee. I wish we would have held out for the Blink Doorbell (where I could have used my grandfathered account for free cloud storage).
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Bill,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
Additionally, we want to mention the many benefits of Arlo Secure here: https://kb.arlo.com/000056583
We appreciate your support and understanding.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like they say, the range on motion detection is probably 10 ft max.
I would recommend this to a friendRated 1 out of 5 stars
Straight garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt even give a one star but i had too. Could not stop picking up an annoying noise that overshadowed everything! Returned for my money back.
No, I would not recommend this to a friendRated 5 out of 5 stars
Arlo doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome doorbell I recommend to a friend I enjoyed it
I would recommend this to a friendRated 5 out of 5 stars
Wireless doorbell by Arlo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best video doorbells on the market and it is wireless. Synced well with my arlo 3 cameras.
I would recommend this to a friendRated 5 out of 5 stars
Supreme!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality. I love how it is able to tell the difference between a vehicle, person, and animal!!!
I would recommend this to a friendRated 5 out of 5 stars
self
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my only issue is getting my wifes phone to have motion detected.could be my fault somehow
I would recommend this to a friendRated 3 out of 5 stars
It's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, prefer my ring pro i had. I was talked into thia because i have the arlo cameras (which i do enjoy). As of right now, i am still not impressed. Major delay and doesnt pick up as far away as the ring pro did.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Happywatching,
There are ways to optimize motion detection of your cameras detailed here: https://kb.arlo.com/1015583. Get more details about managing motion detection sensitivity here: https://kb.arlo.com/41. For further assistance, navigate to Settings > Support in the Arlo App for service options available to you.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Too difficult to connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too difficult to set up - needs 2.4 to connect apparently. Believe this should be better disclosed. Will continue trying but disappointed.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
We want to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Rated 3 out of 5 stars
Big piece of plastic next to my door
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to my Nest doorbell this thing is a dinosaur. It’s really big and chunky and plastic looking. Otherwise it works great but I’m gonna send it back just because of the aesthetics. Not sure why Nest can’t make a wireless battery doorbell.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Solerider123,
We value your feedback and appreciate you sharing this with us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
Feel free to contact Arlo Support Team if you need assistance at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM











