Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Clearance
$67.99
Save $82
Comp. Value: $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1501 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,501 reviews
  • Rated 5 out of 5 stars

    Arlo the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent doorbell the quality is amazing.....The feature in this door bell are hight quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo door bell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my son and daughter in law for Christmas. So far they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wide view can see my amazon packages

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ring door bell prior to Arlo and I enjoy the different security features it brings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and enjoy it more than my ring. Must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back door bell.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good add to security to the back of the house. Added to the back door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo doorbell

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new doorbell. Gives me the extra protection at home the family needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money horrible clarity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWFUL poor customer service awful camera quality. Took back same day. I have a 10 dollar camera that looks way sharper then this for viewing.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the support complaints you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo Ultra Security System

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Arlo Ultra security system is the best in the business by far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not entirely satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other Arlo camera comes with 10 secs clips whenever there is a motion detection, Arlo doorbell camera only give clips if you are subscribed to their monthly plan

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We will share your feedback to the development team. Motion Detection does require an Arlo Secure Subscription, for details on our different affordable plans, please visit our website at: https://kb.arlo.com/88.

      We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo doorbell

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Arlo doorbell, we also bought a extra battery as a backup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work for more than 20’ of signal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt buy this product.we have a gate and the range of the camera wouldnt allow for a connection.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Video quality
    Cons mentioned:
    App usability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Better than some for detection wired or wireless.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Wireless Video Doorbell comes with Doorbell and standard mounting plate, angled mounting plate, release pin (for removing doorbell battery for recharge), Battery, charging cable, wall screws and anchors (if needed) and hardwiring accessories (extension wires and wire nuts). The Arlo Wireless Video Doorbell can either be wireless (using just the battery) or hardwired to your existing doorbell (for continuous battery charging). Either way, it still has to be connected to WiFi to use the mobile app. The angled mounting plate included is only for vertical side angle. There is no angled plate available if you want to have the doorbell facing downward to increase visibility of a top step. Installation was pretty straight forward. First the Arlo app has to be downloaded on to your mobile device. The app has step by step instructions on how to install the Arlo Wireless Video Doorbell. It only took me about 15 min to install it. The wire extensions were helpful since my doorbell wires were too short to reach the contact points on the doorbell. The wire nuts (aka wire fasteners) included seemed to be a little loose, so I used a small piece of electricians’ tape to hold the wires together first, then attached the wire nuts. The Arlo Wireless Video Doorbell has excellent video quality and the camera can be programmed to go into infrared mode at night. Even in low light (just light from a streetlamp across the road) the camera picks up movement from the sidewalk to my front door (approximately 30 feet). The Arlo Essential Video Doorbell’s mobile app has a lot of different settings for video, audio, activity zones and more. The app also has different modes to choose from depending upon the situation – Armed, Disarmed, Schedule (create times for use), GeoFencing (location), and Custom. The app can be a bit confusing and I’m still learning and experimenting with the different settings. ADVANTAGES OF THE ARLO ESSENTIAL WIRELESS VIDEO DOORBELL (PROS): - Can respond to visitors with a pre-recorded message or quick reply. - The doorbell works with various Amazon Alex devices (I have it hooked up to my Amazon Echo 8), OK Google, IFTTT, Smartthings. - There are 3 choices of Video Resolution: o 1536 x 1536 Highest resolution for sharpest picture o 1080 x 1080 High Definition with good resolution (this is the video setting I have and the videos are clear and sharp, even at night. o 720 x 720 Standard Definition 1:1 ratio resolution. Videos not as clear and sometimes can get blurry when zoomed in for closer looks. - The camera has a 180° viewing angle (about 10-15 degrees more than others) - Built in siren which can be activated using the mobile app. It’s loud so your neighbors will definitely hear it and it could easily chase away a potential burglar or unwanted solicitor. - The Arlo Video doorbell has e911on the mobile app which saves time in protecting your home and your family if you’re away. - Can view clips from your smartphone’s lock screen and either answer the door through the integrated audio or take any action necessary. - Cloud storage on the MyArlo website for 30 days (requires a subscription starting at $2.99/month). - Can download videos from either the MyArlo website or cell phone if needed. - The Arlo Video Doorbell has different modes of detection that can be chosen a la carte-people, animals, vehicles, and Packages. - Can be connected to Apple Watches (but not SmartWatches) - Has a 12x digital zoom (which works best on the 1536x1536 resolution) - All functions, modes, activity zones and downloads can be done with the Arlo Mobile app. - The battery is purported to keep it’s charge for up to 6 months. Right now, it’s at 90% with 30–40-degree temperatures (it was installed a few days ago). - The Arlo Wireless Video Doorbell can be used indoors (apartments) or outdoors. It’s certified to withstand, hot, cold, rain, and sun. DISADVANTAGES OF THE ARLO ESSENTIAL VIDEO DOORBELL (CONS): - The Arlo Video Doorbell does not have an app for Windows or Mac. - Can only be logged into one place at a time. If logged into mobile app, can’t log into the MyArlo website. You get an error that you “are already logged into a device.” - Cloud recording is only for 30 days (various other video doorbells give 60 days of cloud recording) - When downloading a recording, there is no date in the file, just numbers. Have to go into the video Information to see when the video was recorded. Either that or change the file name as soon as it’s downloaded. - Can only be connected to Apple Watches and not other Smart Watches. - Mobile app can be a bit confusing until you get used to it. If you don’t have a video doorbell, the Arlo Essential Wireless Video Doorbell is a good choice for either a home or an apartment. If using it wirelessly I suggest purchasing an extra battery and have that completely charged. This way there won’t be any interruption of detection while one is charging. I only gave 4 stars, not because of the functionality of the Arlo Video Doorbell, but for the fact that it does not have an app for Windows or Mac laptop/PC and for the other cons listed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product - love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome product - just hope my trial period doesn’t charge me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. was recommended by a friend. Love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Overall performance, Video quality

    Rated 5 out of 5 stars

    Easy setup with exceptional camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently, I purchased the Arlo Wire-Free Doorbell Camera, and I must say it has exceeded my expectations. This innovative device offers top-notch performance make it a standout choice on the market.The camera is exceptional. The high-definition camera captures clear and crisp footage, making it easier to identify any visitors or activity outside my door. Setting up the doorbell camera was a breeze. The installation process was straightforward after viewing the detailed instructions provided.The wide range of options, such as setting motion detection zones and adjusting the sensitivity levels, is appreciative when adjusting the settings to my schedule. With this camera, I feel more in control and aware of what's happening outside my door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product…….

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product……. Great product……. Great product…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Needed something and this looked like it would do the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one! Stop looking

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera doorbell you can get ! Forget about the ring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Provides me with security for any deliveries.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No alerts…ever

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My chime and camera works when I press the doorbell, but I never receive motion alerts when packages or people are in view

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If you're not receiving your notifications properly, read this article to learn how to troubleshoot: https://kb.arlo.com/000062235. Or navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us