Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- |
- SKU:
- 6428700
Customer reviews
Rating 4.3 out of 5 stars with 1501 reviews
(1,501 customer reviews)Rating by feature
- Video Quality4.5
Rating 4.5 out of 5 stars
- Mobile App4.3
Rating 4.3 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product 100% recommended very good my door
I would recommend this to a friendRated 5 out of 5 stars
Secure, ease of use, beautiful picture and quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best money I’ve ever spent. So easy to install even a geek can do it!
I would recommend this to a friendRated 5 out of 5 stars
Camera doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love my camera and will be purchasing more
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friendRated 5 out of 5 stars
Good doorbell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awasome door bell recommend this product price it’s ok
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friendRated 5 out of 5 stars
Arlo doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the clarity and responsiveness of the doorbell
I would recommend this to a friendRated 5 out of 5 stars
Doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for. Tells me when someone is at my door
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the purchase. No subscription required.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how this and the cameras have 2-way voice chat.
I would recommend this to a friendRated 5 out of 5 stars
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem connecting to the internet but it’s working great
I would recommend this to a friendRated 1 out of 5 stars
Battery life much shorter than advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is marketed as working wire-free on a battery that lasts for "three to six months." Mine has been running for less a week and the battery is dead.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1-3s second delay regardless of internet connection..... requires subscription
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi David,
Thank you for your review. Please read following article for details on troubleshooting 1 - 3 second delays: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 3 out of 5 stars
Wireless isn’t the best idea
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea of using a phone call the replace the chime sounds cool but causes more trouble than I thought. Ended up just getting a wired one with HomeKit support at a same price.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi ryanc2000,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
For future reference, you may reach out to Arlo Support Team if you have inquiries about Arlo products : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Rated 5 out of 5 stars
Arlo doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should and seems a goodnvalue for the money.
I would recommend this to a friendRated 3 out of 5 stars
Not what I thought it would be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just okay, it doesn't alert me via sound when someone's at my door via phone, u less they ring the doorbell and it really doesn't alert if someone's in my driveway...
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Hmmmmm,
We appreciate your time sharing your feedback with Arlo Essential Video Doorbell Wire-Free camera. To enable motion detection of your camera, please go to Mode and set its mode to Armed.
See steps here : https://kb.arlo.com/41/ to increase the sensitivity level of your camera. If you need further assistance, feel free to contact support : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
No
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not feeling this. I will give it a chances. Will keep you updated
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Madelyn,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 3 out of 5 stars
Video doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was surprised, i never could get it to sync. Was for my Dad. Loved the footprint of it and high hopes, Dad said just get the Ring so i returned it.just a bad unit i guesd
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Zooduster,
We thank you for sharing your experience with trying to install the camera and would like to mention that you may reach out to Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx to assist you with getting your device setup.
Regards,
Arlo Team
^RM
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great view.. Clear.. Just wish it had a lock screw
I would recommend this to a friendRated 1 out of 5 stars
Arlo doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not detect vehicles driving by. People walking on the side walks 25 feet away. Very disappointed
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Not for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system just didnt cut it. Too expensive to not capture what i needed from it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Needs geofencing and longer battery life
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but battery does not last more than a month. Also, wish there waw a way to geofence so that when I am home it does not ring my phone.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi AZ22,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team











