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$67.99
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Customer reviews

Rating 4.3 out of 5 stars with 1501 reviews

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Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,501 reviews
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, but did not always get movement in the zones selected. Returned this product for a Ring.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wide view angle, great mic, and very responsive

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Arlo Essential Video Doorbell Wire-Free for a few weeks now and I wanted to wait to post my review until I could do some climate testing and long term use testing. First thing to note, when you get the doorbell do as it says and charge the battery completely. At first I just plugged in it and let it run which did not last long.. about a week. Once I did a full charge I haven't had to charge it again. After the full charge it has been running for 2 weeks and the battery is currently at 93% and the average temp outside has been around 40 degrees with nights getting as cold as 5 degrees Fahrenheit. The unit comes with a free 3 month trial of Arlo Smart and the notifications are nearly instant of when an event is detected with motion. Usually I hear my neighbor open the door then 5-10 seconds later my phone goes off. The one thing I will note is that connecting to the unit does take up to 30 seconds but is also about 100 feet from my Access point with walls in the way. Overall this is a great unit and being wire free and secured to ensure no one can rip it off and run with it makes this a no brainer for anyone in the market for a doorbell

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfy with this camera, you can barely hear the vioce and it doesn't let you respond

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. For assistance with adjusting voice volume on your Arlo Wired Video Doorbell, please refer to article:https://kb.arlo.com/000062422.

      For further assistance with your Arlo Camera connecting right away to the application, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    RING IS BETTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all wasnt able to connect to my wifi took it back n got RING

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      If you're unable to add your camera to your router, read this article: https://kb.arlo.com/000062406.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Battery life, Installation ease, Overall performance

    Rated 5 out of 5 stars

    Very pleased with purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, clear picture. Very easy to charge the battery. Much easier to use than this retired, non-computer savvy person thought it would be. Very happy with purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Arlo products are horrible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect to base and does not connect to 2.4ghrz am buy a ring

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi BRavv,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to tether to phone and would not connect to internet

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Shawna,

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ring who? Arlo.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as advertised, has some great features, works well, I was able to mount it on a very unique doorway with an anti-theft device, is compatible with many things that just add to its own value, and I've just scratched the surface on the options and customizations. Very nice field of view and I also got a small dedicated monitor for the front door. Arlo gives an amazing picture and I have it working with Alexa now. Very nice!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody can hear me through the doorbell no matter the device I use. I have good connection but the camera video looks like a locked channel from the 90s on tv. Battery lasts about 5 days then I have to pull and recharge.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thanks for your review. If sound and video quality are affected you may be experiencing some range issue with your system. Read this article to learn how to extend the range of your system: https://kb.arlo.com/5568. For further help, navigate to Settings > Support in the Arlo App for service options for you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Easy to install and use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Rating 12345 I already have 3 Arlo Pro 3 security cameras around my house perimeter and wanted something for the front door. The new video wireless door bell fit the bill. It was very simple to install and is easy to use. My only complaint is that it does not sync to my existing wireless doorbell. I wouldn't mind buying the Arlo chime but I don't understand why we have to pay extra for shipping to Hawaii. We are part of the US and almost all the companies I deal with do not charge extra for shipping to Hawaii. Wake up Arlo! We are not a third world country. USPS delivers to Hawaii for the same price as anywhere else in the continental US.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not to my liking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not satisfied with the camera. Returned it and got the wired one.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello MrMilkman,

      Thank you for your feedback. Your feedback will be shared with the appropriate team.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Installation ease, Video quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install. Video and audio quality is great. App is easy to use and notifications work great. The day after we installed it we had a potential porch pirate come to our door looking for packages to steal. Fortunately nothing had been delivered that morning so she went off empty handed. 10 miinutes later though 3 packages were deliver. Even caught delivery man tossing one of the packages. Great evidence if anything was broken.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid if planning to use with Echo Show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT compatible with Echo Show as advertised; Have called support from both Arlo and Echo..you can view the video but can NOT answer the bell or see video once the bell is pressed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation ease, Overall performance

    Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to set up. Arlo has a video guide that walks you through on how to set up the doorbell. You can set the doorbell by either hardwiring with your existing doorbell wires or use included rechargable battery. Of note, if you use your existing doorbell you need to have transformer installed along with the correct voltage reading at the wiring end for the doorbell to function properly. When its all set up it works as advertised. Haven't had any issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No 7 day cloud recording option after trial period

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love concept of product but due to company (Arlo) decision to force subscription on cusumers for local or even 7 day cloud recording, doorbell camera becomes extremely limited and really becomes useless if recording option is not available.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Suzukib,

      Thanks for your feedback. We want to mention that more than the cloud service, when your camera is subscribed to Arlo Smart it is able to utilize the advanced Arlo Smart features listed here : https://kb.arlo.com/000056583.

      If you need assistance with your system, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Installation ease, Overall performance, Video quality

    Rated 5 out of 5 stars

    As Advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Arlo wireless video doorbell after an item was stolen from my front porch. I have Arlo Pro 2 cameras which work seamlessly with the doorbell to provide the piece of mind that my family was looking for. Setup was easy and the performance is top notch so far, video is very clear with a wide field of view. Highly recommended product for anyone considering a video doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Motion detection, Overall performance

    Rated 5 out of 5 stars

    Arlo essentials wire-free Doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked great, alerts me to movement and calls me when someone is visiting. No wires for those with newer wireless doorbells and battery has lasted a few weeks now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ring Is A Better Choice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has virtually NO customer support. It turned out that it won't work with wi-fi 6. Luckily Best Buy took it back and I replaced it with a Ring which I really like.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. The Arlo Wire-Free Video Doorbell is compatible with any 2.4 GHz network. If your WiFi connection only connects via a 5 GHz network, consider using an Arlo Smart Hub. If further assistance is needed, please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Installation ease, Video quality

    Rated 4 out of 5 stars

    Pretty decent doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable doorbell. It sets up quick with existing Arlo equipment. The only drawback is the need to have a subscription in order to detect and record motion. Subscription unlocks so many other features. That’s how these companies are making money now. Great quality doorbell.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother ...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst, I am changing / charging the battery every other day if not every day. And sometimes it doesn't record. So disappointing. I exptected more from the doorbell as we have other Arlo cameras that we are happy with.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi jdpaws4,

      Thank you for taking time in writing your feedback about the Arlo Essential Video Doorbell camera. We would appreciate an opportunity to check the settings and setup of your Arlo camera and ensure that they are configured to work as expected. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us