Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- |
- SKU:
- 6428700
Customer reviews
Rating 4.3 out of 5 stars with 1498 reviews
(1,498 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.3
Rating 4.3 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
A better doorbell!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a Blink wireless doorbell camera. Installation and setup is a breeze; just like any of the Arlo products so far. Paired with a subscription, I like the preview alerts as well as the ability to view recordings in the app that are stored in Arlo's cloud. Response time is very good; I have no encountered any delays yet. And I appreciate that this can be wired as well.The only thing that concerns me at this time is the battery. it uses a proprietary battery pack. The one advantage of the competitor was it took 2 Li-Ion AA so getting it back online was less expensive and quicker. Depending on how long this battery lasts, I may have to consider purchasing another one to have on standby. All in all, I think it is a better doorbell overall and better value for the money.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend Rated 1 out of 5 stars
Could not install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation is difficult and network app couldn’t see the device
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Better than Ring!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a Ring doorbell for years and just recently moved. I saw where Arlo had just introduced the new Wire-Free doorbell and since I already owned a bunch of Arlo Cameras and lights I decided to try the doorbell. It was easy to install and add to my system and the imagery is larger. I really love my new Arlo Essential Video Doorbell Wire-Free!
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Size
Rated 5 out of 5 stars
Great picture and Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The latest doorbell is another great addition to the Arlo ecosystem. It integrates seamlessly with my other Arlo cameras and security system. The picture and audio are great. It’s not overly large likes some other doorbell cameras.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend Rated 1 out of 5 stars
Straight Up TRASH!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash!!! Don’t buy it it’s complete garbage I wouldn’t recommend it.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Edbo,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
RING IS BETTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all wasnt able to connect to my wifi took it back n got RING
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
If you're unable to add your camera to your router, read this article: https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team
Rated 1 out of 5 stars
Badreview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 1 week , Can’t get Geek squad out to fix it, they have rescheduled 3 times.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Badreview,
Thanks for your feedback. We'd like to work with you to better understand the circumstances of this trouble that you are experiencing with your Arlo Video Doorbell not working. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
- Pros mentioned:Video quality
Rated 4 out of 5 stars
Good Performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than another doorbell camera I had previously installed. Connects using Alexa and a Fire TV about 90% of the time. Really like the fact that it calls my phone for a video call and is responsive. Have the doorbell paired to 2 chimes and will activate them about 75% of the time. Have to contact customer service about this soon.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Seriously great video doorbell
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Wire free setup Easy setup Nice size doorbell Wider field of view Rechargeable battery Sensitive but not overly Cons: None This could not have been easier to set up. Like less than 10 mins from opening to up and running. I've been looking into similar doorbells and was happy to test this. The wide view exceeds other brands and with as much online shopping as I've done with the pandemic I'm super happy with that. I feel this is sensitive without being too sensitive. It doesn't pick up random lotion, it's always a legitimate motion when I'm notified. I love the app and feel that makes a huge difference too. I am also happy the battery is rechargeable and claims to last six months at a time, I was worried with wireless that I'd have to buy a ton of button batteries and create waste. I would also say this is a sleek looking device that doesn't look weird or out of place by my door. I highly recommend this and have already helped a family member place an order.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Better then the ring doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had the ring and it kept malfunctioning and the picture wasn’t clear at night. This bell is so clear it’s worth all I paid
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Works Perfectly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Easy install. Works perfectly. Fantastic field of view. Even paired it with the chime for those instances when phone not close at hand. Area of interest easily adjustable so that it doesn't alert for every passing car. Very solid!!
I would recommend this to a friend Rated 1 out of 5 stars
Arlo wireless Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage can’t reset Arlo techs havnt called back etc
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Thank you for sharing your Arlo Essential Video Doorbell Wire-Free and Support experience. Our team would appreciate the opportunity to work with you further to ensure your Arlo Essential Video Doorbell Wire-Free is configured to meet your expectations. Please send us an email at askarlo@arlo.com with a screenshot of your retail review, case number, email address linked to your Arlo account and your contact number. We look forward to hearing from you. ^KN
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Great security addition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to order, and arrived as scheduled. Easy to add to the camera we had for our garage. Video & audio are clear. Only con is Arlo's no-drill mount uses adhesive tape, which, in my opinion, is not really secure and since I live in a northern state, I'm not sure the tape would work year-round. Found a reasonably priced no-drill, no-tape mount on-line, though, so all is good. I just wish Arlo would come out with one that is made specifically for their wireless doorbell. I would definitely (and already have) recommend this doorbell.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Simple, works well as intended!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this wire-free doorbell after having issues with competitor brands, setup was straight-forward and the whole process only took about 10 minutes from start to finish. So far so good, the alerts are accurate and the settings for this doorbell are numerous in the Arlo app. There is a noticeable delay for feeds, but it's nothing major at all. Definitely recommend for basic but reliable camera/alerts.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Good quality picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose Arlo because I already have Arlo cameras. It added to my existing account easily and effortlessly. The only reason I didn't give it 5 stars is because I felt they should have a screw less mounting option for those of us who have no good options. My front columns are brick and I don't want to drill holes in my screen door. So I ordered two sided mounting foam and am going to try that.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Easy Peasy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love using this device! It's easy to install and it can be battery-operated for a long period.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Easy installation and setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup, it only took me 15 minutes, the video and audio quality are great.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to set up. Arlo has a video guide that walks you through on how to set up the doorbell. You can set the doorbell by either hardwiring with your existing doorbell wires or use included rechargable battery. Of note, if you use your existing doorbell you need to have transformer installed along with the correct voltage reading at the wiring end for the doorbell to function properly. When its all set up it works as advertised. Haven't had any issues.
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Connectivity
Rated 5 out of 5 stars
Good camera overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be of good quality, just a little slow with connecting through the app
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Rated 5 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Good coverage area. Would recommend. Easy install. Good picture
This review is from Arlo - Essential Wi-Fi Smart Video Doorbell - Wired or Battery Operated - Black
I would recommend this to a friend











