Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- |
- SKU:
- 6428700
Customer reviews
Rating 4.3 out of 5 stars with 1498 reviews
(1,498 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.3
Rating 4.3 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent Wireless Doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be more satisfied with my recent purchase. The doorbell works just as advertised. It was really quick and easy to install. Pairing the device to my phone was even easier. I definitely recommend this doorbell.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent Smart Doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our house did not have any wiring for a doorbell, this more than hit the spot, couldn't be happier along with the integration with our Echo Shows it has been amazing.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Wire Free / Hassel Free
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my current doorbells with the new Arlo Wire-free. It took less than 30 minutes to set up both doorbells. After the batteries were charged, the devices were up and running. Great picture, great sound. No hassel!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good quality video
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to hook up. Either wired or through using the chime. This is an upgrade from the original doorbell that had to use a separate camera
I would recommend this to a friend Rated 1 out of 5 stars
DO NOT WASTE YOUR TIME (AND MONEY) WITH THIS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, so I've had the Arlo Wireless Video Doorbell for about 13 months when all of sudden it became "disconnected" to my Wifi, which I know is very reliable from a strength-of-signal and speed standpoint. I have tried multiple times to reconnect, verifying that I have a 2.4 GHz network and the battery is fully charged, but to no avail. I have even tried several times to do a factory reset followed by the setup procedure, but it doesn't work. And customer service is the worst; twice now I have been on the phone with a service representative and 10-15 minutes into the call they just hang up. I am tired of starting the conversation over and over again with a different service rep. and wasting my valuable time. Bottom line: I gambled with this Arlo product and lost. I will NEVER buy an Arlo product again nor will I recommend Arlo to anyone following this abysmal experience! Time to move on!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Michael,
We want to work with you to address your concern about your Arlo Wireless Video Doorbell and your experience with our support. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Rated 4 out of 5 stars
Great but could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great and the features are extremely useful. The huge delay is far worst than a Nest system so be prepared for that.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Wouldn’t Connect. Painful setup.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would never connect. Confirmed it was on the same 2.4G wifi as my phone. I have Netgear Orbi wifi. The doorbell connected when I used a standard wifi router and turned off 5G but could never get it to work with Netgear. I tried two different doorbells. Same results.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review.
If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install and works well. The only downside was getting the app to recognize the camera so it could add it. It took me five tries to get it to join the app.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Piece of Mind
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new wireless video doorbell. We’ve had other name brands in the past and service was hit and miss. The Arlo works perfectly. Clear video. Love the smart notifications.
I would recommend this to a friend - Pros mentioned:Motion detection
Rated 5 out of 5 stars
Great Product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It detects not only visitors at the door, but also dogs, UPS trucks, the mail man, and the garbage truck. I love being able to see what's going on when I'm home and when I'm away.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to install, loving it so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised about how easy it was to install and use the app on my phone. I am considering buying an Arlo camera or 2 now. It has been great so far!!
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Easy installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great video doorbell. Easy to install and pair with app. Video quality is fantastic! Feel safer with this product.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Great Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality video and audio. Setup didn't work on first try. Took about 3 tries.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Perfect doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this more than the ring that I had plus the ability to have 1 plan for my doorbell, floodlight camera and spotlight cameras is absolutely perfect
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great and easy to setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good camera quality, super easy setup. I got it up and running and less than 10 minutes.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Super fast setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took minutes to set up and paired immediately with our arlo system. Ended up getting the chime too and that connected even more easily. Great setup now.
I would recommend this to a friend Rated 5 out of 5 stars
SO HAPPY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought a new house in February and have tried 4 different video doorbells including Blink, Ring, Ring Pro, and now Arlo. Arlo is by far my favorite one because not only is it smart in giving you push notifications at what the doorbell is viewing, but it also notifies you of any doorbell rings with an actual call to your cell. The Arlo doorbell by far feels more secure than the other 3 I had tried from other companies, I'm so happy with this purchase!
I would recommend this to a friendRated 4 out of 5 stars
So Far So Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had the Arlo Doorbell for a short time but so far so good. The only reason I am giving the doorbell 4 stars instead of 5 is the delay in timing between motion/doorbell and the chime and mobile app notification. Overall a great choice though.
I would recommend this to a friendRated 4 out of 5 stars
PERFORMS AS ADVERTISED -- HARD WIRED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using this hard wired, and I have to say it has performed exactly as advertised. The lag time from receiving notification to viewing the live feed or snippet is minimal. I am using the slant mount, and it's just right for my front door. The plastic casing looks a little cheap along with my other front door hardware, but aesthetics aside, it does the job well.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
New Arlo installed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My installment went easy. Arlo has given me the ring, response to visitors and easy to look at who comes to my home.
I would recommend this to a friend











