Customer Ratings & Reviews
- Model:
- AVD2001-100NAS
- |
- SKU:
- 6428700
Customer reviews
Rating 4.3 out of 5 stars with 1501 reviews
(1,501 customer reviews)Rating by feature
- Video Quality4.5
Rating 4.5 out of 5 stars
- Mobile App4.3
Rating 4.3 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Previously had a Skybell video doorbell and it kept blowing my 24v transformer. I went with arlo as this one offers a wire free battery powered option (also has ability to connect with wires) and so far they are working great. Would highly recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Easy Setup and Great Phone App
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup and connection to the network and the Arlo app was as easy as it gets! I really enjoy the app and being able to now see what's going on at our door. As well as communicate and greet anyone at the door.
I would recommend this to a friendRated 4 out of 5 stars
Ding Dong Doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice self contained doorbell that installs with minimum problems. Once the application is downloaded the bell is operational after the battery is charged - usually takes 2-3 hours
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Arlo doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit expensive but easy set up and very good picture. Don’t like that I have to subscribe to keep traffic from alerting me all the time due to in town living by a busy street. Need to have zones allowed without paying $10 a month. Will be looking for a different system as I was told Before upgrading that zones allowed Without subscription From Arlo support! So if you have areas that your camera will be that need a little area cut off not to alert all the time this is not the system unless you subscribe.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi SecurityNeeded,
We value your feedback and appreciate you sharing this with us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.
If you need assistance with your system, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Rated 5 out of 5 stars
Nice addition to my camera system.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This video doorbell is the perfect addition to my camera system. It was very easy to install and set up. I like the ability to speak to whomever is at my door….even when I’m not available. Good looks and great functionality!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
This is an amazing product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used another manufacture's doorbell and the Arlo wired doorbell. I use my wire-free with Arlo Chime 2's. You will not be disappointed with this doorbell. I have several Arlo products and this wire-free compliments my entire system.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Failed Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app could not connect to or find the doorbell. I tried to reset the doorbell despite not being able to connect it, and the same problems occurred with the app and doorbell. The app would not even recognize my mobile device. I am disappointed because I've watched for Arlo to come out with a device like this for years, and Arlo is supposed to be top of the line. Back to searching for the perfect doorbell.
No, I would not recommend this to a friend - Pros mentioned:Installation ease
Rated 5 out of 5 stars
It Does Everything I Need
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is fantastic and easy to install. If you can though, use different screws because the screws that come with this doorbell strip very easily. Other than that, I would 100% recommend Arlo anything to anyone.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is great! Not my first Arlo camera and probably wont be the last! Geo fencing option is a must! No required paid service to use for storage you can upgrade for more space. I would highly recommend!
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 5 out of 5 stars
Easy install to existing system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already had an existing arlo system I purchased a few years ago but wanted the door bell to talk to people with out opening the door. Install was a breeze with no connection issues at all!
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 5 out of 5 stars
Excellent Wireless Doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be more satisfied with my recent purchase. The doorbell works just as advertised. It was really quick and easy to install. Pairing the device to my phone was even easier. I definitely recommend this doorbell.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Smart Doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our house did not have any wiring for a doorbell, this more than hit the spot, couldn't be happier along with the integration with our Echo Shows it has been amazing.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had some packages stolen from our house recently so we got this doorbell. The view is so wide that we can see the whole yard as well as our cars. Definitely feeling more safe now. My parents even bought one after seeing ours.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wire Free / Hassel Free
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my current doorbells with the new Arlo Wire-free. It took less than 30 minutes to set up both doorbells. After the batteries were charged, the devices were up and running. Great picture, great sound. No hassel!
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 4 out of 5 stars
Good quality video
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to hook up. Either wired or through using the chime. This is an upgrade from the original doorbell that had to use a separate camera
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great but could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great and the features are extremely useful. The huge delay is far worst than a Nest system so be prepared for that.
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 5 out of 5 stars
Super easy setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Arlo device for our new home as there were no doorbell wires out front. It took about 2 hours to fully charge and about 5 minutes to install. The app and directions are easy to use, highly suggested.
I would recommend this to a friend Rated 1 out of 5 stars
DO NOT WASTE YOUR TIME (AND MONEY) WITH THIS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, so I've had the Arlo Wireless Video Doorbell for about 13 months when all of sudden it became "disconnected" to my Wifi, which I know is very reliable from a strength-of-signal and speed standpoint. I have tried multiple times to reconnect, verifying that I have a 2.4 GHz network and the battery is fully charged, but to no avail. I have even tried several times to do a factory reset followed by the setup procedure, but it doesn't work. And customer service is the worst; twice now I have been on the phone with a service representative and 10-15 minutes into the call they just hang up. I am tired of starting the conversation over and over again with a different service rep. and wasting my valuable time. Bottom line: I gambled with this Arlo product and lost. I will NEVER buy an Arlo product again nor will I recommend Arlo to anyone following this abysmal experience! Time to move on!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Michael,
We want to work with you to address your concern about your Arlo Wireless Video Doorbell and your experience with our support. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Arlo wireless doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell was what I was looking for because there is not an easy way to have a wired one i our home. It has a good video area and Ilike the pre recorder responses.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Wouldn’t Connect. Painful setup.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would never connect. Confirmed it was on the same 2.4G wifi as my phone. I have Netgear Orbi wifi. The doorbell connected when I used a standard wifi router and turned off 5G but could never get it to work with Netgear. I tried two different doorbells. Same results.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review.
If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.
Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.
Regards,
Arlo Team











