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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 1498 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the video quality, ease of use, and battery life of the Essential Wi-Fi Smart Video Doorbell. Many also found installation straightforward and motion detection reliable, with positive feedback on night vision capabilities. However, some users experienced connectivity issues and noted occasional delays in response time. A few comments also mentioned the size of the wireless version and some difficulties with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,498 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best doorbell around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the video quality. love how you can answer using your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Worth its weight in gold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tech. Excellent camera quality, works amazing. Will be recommending everyone I know to purchase Arlo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo wireless video doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work, most of the time. Sometimes it goes offline for no apparent reason. Also, I’m not sure what happens when my 3-month free trial ends if I don’t continue it. Otherwise, after a painful period setting it up (I had to reset it twice and start over)...it appears to function as expected and works well with the chime.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great doorbell!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home doorbell never worked and this has been a great addition. Easy to install and set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Wireless Doorbell Solution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, set up, and manage. Pair it with the Arlo chime for a perfect video doorbell setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this! These are not the same as the old free subscription-less Arlo you used to love. You CANNOT view recordings on this without a pricey monthly Subscription.. BUYER BEWARE!!!!!!! Plus it picks up every car driving by and every leaf falling. You get alerts 24/7 but have no way of seeing why the camera went off unless you PAY FOR A SUBSCRIPTION. Arlo is over.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fsr so good! Doorbell works perfectly with great videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely doorbell! Great design and functionality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell was so easy to setup! Once operational, it has great object and people recognition, and the camera definition is crisp and fluid. It took me a while to connect it with the Hub, until I realized signals were colliding. So be sure to keep a good distance between your wifi router and the Arlo Hub!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean appearance. Easy to install and the camera is crisp

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear picture with easy setup. Great addition to home security.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ARLO DOORBELL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Just installed. Easy installation and Wi-Fi hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Video Camera!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is that best video doorbell especially for those apartment living!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and setup, does what I want it to,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup, does what I want it to, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door bell worked great. I love the notifications. We had someone dog sit over the weekend and I could see exactly when they got there and when they left. I paired it with an Arlo pro 4 camera for the back patio and I could see when the pups were let out as well! It was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and great range area for coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had a Skybell video doorbell and it kept blowing my 24v transformer. I went with arlo as this one offers a wire free battery powered option (also has ability to connect with wires) and so far they are working great. Would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Could’ve saved the money…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in October 2021. This doorbell is absolute garbage. It never stays connected and it’s constantly saying to charge the battery. Even when the battery is fully charged (as in charging all night), 2 days later it’s telling me that the battery needs charged. We’ve tried multiple times to reach out to Arlo and getting through to someone is impossible. Save yourself the money and buy a Ring.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi kklosowski,

      We like to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Pretty decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we like it. It does sometimes miss deliveries and sensativity is up. Also don't like the fact we have to add a chime if we want the traditional doorbell ring.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Super clunky compared to Ring

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the Arlo based on some online reviews. The UI is hectic and a little confusing at first, compared to the ring app. The Arlo looks nice and has cool lights, but fals short compared to the ring video doorbell. I’ll switch to a wired ring dooebell and I’d strongly suggest the ring products to anyone else.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review and experience with Arlo. We like to learn more about the app concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed this doorbell on November 4, 2023, & it would not hook up to the internet. We were told that it should be returned. Went to Best Buy to return. They said they had a 15-day return policy. Arlo will not help either so I am out that money & have to purchase another one.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Bern,

      Thank you for taking the time to share your feedback. We recommend trying the troubleshooting steps detailed here to help you with your Arlo Doorbell: https://kb.arlo.com/000062328

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us